Bell Audi

This dealership does not value brand or dealership loyalty after 18 years between my sisters and I. My sisters lease had 2 recalls when it was time for the lease to be up not one sales person reached out nor returned her calls. The General Manager seems to forget his roots as her first sales person and mine. I asked for the owners contact information they will not give it to you. Everything is rainbows and unicorns when they are trying to get you to lease or finance a car after that you are on your own. Very disappointing for a luxury brand dealership Audi in itself is a fantastic car it’s just not represented well by Bell Audi

This is our 3rd Audi from Bell Audi. Always a fantastic simple fast experience. Great pricing and great service.

Professional and overall a great experience. Thank you to Clarence and Rennoy for your help!!

Bell Audi team is a 10 the customer service team is excellent in explaining to the clients the repairs needed on the car

Bell Audi handled repair quickly and efficiently. James was very professional and accommodating handling situation with quick resolution and care.

The dealership staff was attentive, transparent and welcoming. Our salesperson Heather helped us navigate the purchase process and was a pleasure to work with. Buying a CPO vehicle was a good deal for us!

The service was fast, friendly, and exactly what I needed,Excellent support—Emad was very helpful he helped me solve my issue in minutes.He was incredibly patient and walked me through a complex issue step-by-step, making sure I understood everything. He followed up the next day to confirm the problem was still resolved, which made me feel genuinely valued as a customer".

I was waiting for Bell Audi call back to let me know that the tires are in for a recall. They never called me, once I called back after few months, they told me that the recall is over and they can't help me, really poor customer service and not taking ownership of a mistake.

The worst dealership I’ve ever dealt with. They don’t call back or fix problems with the car. They had my car for a month, which had been recalled for engine issues, and still can’t figure out the problem. They’re inattentive and you can’t get through. I’m gonna call the BBB to get anything accomplished. My car was a brand new Q5 2023 that I got in 2022 so to have these issues w no help is unheard of. They simply don’t care. You’re just a number. I don’t know who is more feckless, Ryan or Nick.

Carlos in service was great took extra time to go over a few different options on my Audi Q5.