Reviews
The Audi brand is great but the GM and the tech staff is
The Audi brand is great but the GM and the tech staff is not knowledgeable at all. Buyer beware !
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I am sorry to hear this feedback. We expect more than a 1-star experience for our customers and I am sorry to see we let you down. I'd like the chance to make this right and learn more about your experience. Would you please contact me when you have a chance so that I may help? Thank you, Albert Nkansa - Sales Manager - 888-422-9684 ext 110
This is not an issue that you can resolve. This is over your head, a discussion directly with Bell Audi owner needs to be had. I was given bad information to the point where I almost changed an engine in the car I purchased from you only to find out it was the AC compressor that seized I almost spent thousands of dollars! I still spent thousands between tows, parts and finally fixing the xxxx car! Your people do not know what they are doing!!! SHAME ON YOU!
Excellent service.
Excellent service. The part was replaced in a timely manner, and I was kept updated during the process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know you had an excellent service experience at Bell Audi! Keeping our customers updated and completing work in a timely manner is always our goal. Thanks for the positive feedback!
Fast efficient service on a consistent basis.
Fast efficient service on a consistent basis. Looking forward to purchasing my next Audi at Bell Audi!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Joan, we're delighted to know you've had consistently efficient service with us at Bell Audi. We look forward to assisting you in your next purchase! Thanks for this review.
Worst car experience I have ever had.
Worst car experience I have ever had. My address is wrong on the documents. I was told tha I can go to dmv and change it once I have the registration. My sales person is ghosting me. My temp tag is running out and I have no registration. The sales manager is not returning my call. Run out of this dealer! Unprofessional
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I'm very sorry to read about your experience. This is not the level of service we aim for, and it's disappointing that you've been left feeling this way. We want to make things right - please get in touch so we can sort out these issues as soon as possible. Thank you, Albert Nkansa - Sales Manager - 888-422-9684 ext 110
Excellent service!
Excellent service! Our salesperson Allan was professional and knowledgeable about the car we purchased. Shop at Bell Audi!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to know that Allan provided excellent service during your visit at Bell Audi! Thanks for the recommendation and enjoy your new car.
The service itself was prompt and efficient.
The service itself was prompt and efficient. The technicians worked diligently, using advanced diagnostic tools and equipment to identify and address the problems with my car. Throughout the process, they kept me informed, explaining the issues and the steps they were taking to resolve them. Their transparency and willingness to communicate technical details in an understandable manner were truly appreciated.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Gustavo, we're glad to know our team at Bell Audi was able to provide you with efficient and transparent service. We always aim for clear communication and we are glad that we have left the right impression. Safe travels and we hope to see you again down the road!
My service technician is excellent.
My service technician is excellent. He always accommodates my car anytime. He explains to me everything.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know that our service technician has been able to assist you effectively and keep you informed at Bell Audi. Thanks for the positive feedback!
Clarence Evans is not only a great salesperson, he is one
Clarence Evans is not only a great salesperson, he is one of the nicest people you will ever meet. I have purchased 4 Audi vehicles through him. He has always been honest and transparent about all aspects of the sales process. I have always hated the car buying process until I met Clarence Evans. He was never pushy, nor did he ever give me phony and insulting "talking points" during the sales process. Clarence Evans is the best !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to know that Clarence has been able to make your car-buying experience enjoyable here at Bell Audi. His honesty and transparency are indeed some of his best qualities! Thank you for trusting us with your Audi purchases, we hope you're absolutely loving them!
Eric was a good contact on the front end, and Jason
Eric was a good contact on the front end, and Jason executed the transaction flawlessly
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Matt, thank you for sharing a great review of Eric and Jason! We appreciate your business and we hope to see you again at Bell Audi. Safe travels ahead!
Excellent service and support.
Excellent service and support. Facility is very nice and friendly even if you choose to wait. They are reasonable on pricing and do not overcharge.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know you had a positive experience at Bell Audi! We always aim for excellent service and reasonable pricing. Thanks for your feedback!