Prestige Lexus of Ramsey

Very professional and efficient! They helped me get the car in the shortest time possible and drive it home right away. Thank you!

I was looking for a used RX and went to Prestige to look for the car. I saw a RX450h that I liked but had some scratches on the right bumper and some smudges on the right two doors. The sales person Clinton was extremely helpful and went to talk to the used sales person Martin Kaminski who said that he can take it to the body shop and fix the bumper but not the door. I then gave deposit of $500 and they said they repaired the bumper. I went to look at it and seamed as they spray painted it. The initial price was $30,521 and when I went online to look at the Car-Fax again the car was now $29,201. I then took a photo of the new price from the Prestige website and sent it to Clinton to get the reduced price. He verified that price was reduced and he said he would look into it for me. After a day of going back and forth and asking me when would I come get the car I was told I can't get it for the lower price. I asked why? I was told they should have reduced the price. This was a very unethical experience.

The whole team is fantastic always a pleasure going there I wouldn’t go anywhere else

I have been using this fine dealership for 21 years. This time I needed a loaner. I traveled home to Hackensack and back. I got a bill for the gasoline for $9.96. Why would you charge $5.80 a gallon, which is outrageous, and even charge me at all given that my bill at Prestige was almost $1000! I don’t remember you ever doing that before. I’d like a refund for the $9.96!

Fast and efficient service. Jorge, as usual, kept me informed throughout. Your survey made me add extra words, frustrating!

I had a very pleasant experience at the dealership. James was excellent and super welcoming. He explained the service procedures clearly which I appreciated. I enjoyed the waiting area which made the time pass!

Quick service. You can schedule an appointment for anytime. Clean waiting room with good coffee.

Good experience with the service, James was very helpful and very knowledgeable on how the service was performed.

I have been a customer of the Prestige since 2004 and have always received excellent services.Jorge Reinoso is exceptional as well.

My representative was excellent. He kept me informed of the 15,000 miles process in my car and share the video of my car being worked on . He was very attentive and let me know of the need of alignment but was not ready for it in that visit.