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Phillips Chevrolet

(13,969 reviews)
Visit Phillips Chevrolet
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–7:00pm
Tuesday 8:00am–7:00pm 7:30am–7:00pm
Wednesday 8:00am–7:00pm 7:30am–7:00pm
Thursday 8:00am–7:00pm 7:30am–7:00pm
Friday 8:00am–7:00pm 7:30am–7:00pm
Saturday 8:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 regional dealer award
View 29 awards
2025 regional dealer award 2025 national dealer award 2025 state dealer award 2024 regional dealer award 2024 national dealer award 2024 state dealer award 2023 regional dealer award 2023 national dealer award 2023 state dealer award 2022 regional dealer award 2022 national dealer award 2022 state dealer award 2021 national dealer award 2021 state dealer award 2016 state dealer award 2015 national dealer award 2015 state dealer award 2014 national dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 612-2923 (888) 612-2923
Used (888) 612-2925 (888) 612-2925
Service (888) 370-4508 (888) 370-4508

Reviews

(13,969 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Phillips Chevrolet from DealerRater.

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They went above and beyond to help us. Everyone was very...

They went above and beyond to help us. Everyone was very friendly and helpful and answered all of our questions. We will definitely come back for more service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I have worked in the Frankfort area for 7 years, and know...

I have worked in the Frankfort area for 7 years, and know I few people that had great experience with Phillips. I had several warning lights come on during my way to work from Northwest Indiana. I past several deals on my way to Frankfort, but based on other peoples experience with Phillips, I was determine to make it to them. I arrived, Christine greeted me almost immediately. She was very friendly and courteous and assured me that the team at Phillips when help me re solve the issues with my car. After going over the issues with my car, Christine offered to have me driven to work and updated me via email during the day as to the progress on my car. I will not hesitate to have Christine and the team at Phillips service my car in the future. Be nice if Phillips started carrying Cadillac's, which is my GM car of choice. Thank you Christine for all your assistance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The service I received there was fantastic. Jaime was...

The service I received there was fantastic. Jaime was with us every step of the way and was extremely friendly and personable while doing so! I will definitely return if/when I need to look for a new car in the future. Keep up the great work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I bought a new 2014 chevy impala on jan 2, 2014, Joe...

I bought a new 2014 chevy impala on jan 2, 2014, Joe Hamdan was the salesman, he was very pleasant, thorough, honest and truely helpful. Answered all my questions and concerns. All the staff at Phillips dealership worked together to complete the process very efficiently. Joe Hamdan has followed up via emails and phone calls even after the sale. Thanks again Joe, Julia Krupa

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Hani is the best salesman and I have bought 5 cars from...

Hani is the best salesman and I have bought 5 cars from him over the past 5 years. We love buying from him and he keeps us coming back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

There are multiple reasons why I recommend Phillips...

There are multiple reasons why I recommend Phillips Chevrolet to anyone in the market for buying a car. My salesman was Rami, This was the most smooth experience that I have ever had purchasing a car. Spoke to Rami over the phone he took my info, ran some numbers. He called back said my car was waiting for my when I arrived at the dealership all I had to do really is sign the paperwork!!! I can't thank Rami enough for helping me with the purchase of my new car. Believe me I know he had to put in some hard work to make this happen for me! Great customer service overall in ALL departments. Phillips Chevrolet will have a forever customer here. Thanks again to all at Phillips Chevrolet, but most of Thank You Rami!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Second time purchasing a car from Phillips, Joe Luque was...

Second time purchasing a car from Phillips, Joe Luque was very helpful with the process, Upon arrival the vehicle that I chose was already getting detailed, an hour later I was driving home. I will be back. Thanks Joe!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Hani Sahoury is an excellent salesman!

Hani makes the buying process a breeze and wonderful experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you! We appreciate your business! Happy motoring :)

Great Service, helpful staff, large inventory

Rachel Peterson, the sales rep was very knowledgable of revamped 2014 Traverse. Also, Yasim, the financial manager made the loan process very smooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you! I will pass your kind words on to Rachel and Mark. We appreciate your business! Happy motoring :)

the worst dealership I have been to...!!

I will keep it simple....if u dont want to loose your money and time do not go there. ..thats my best advice. ...

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your comments. We are sorry your experience at Phillips Chevrolet was not as you would have liked. Please contact our General Sales Manager, Rafat Alamawi, to further discuss. He can be reached at 815-469-2323 x366 or rafat@phillipschevrolet.com