Skip to main content

Lincoln of Wayne

(1,789 reviews)
Visit Lincoln of Wayne
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (973) 557-4464 (973) 557-4464
Used (973) 557-4460 (973) 557-4460
Service (973) 988-1104 (973) 988-1104

Reviews

(1,789 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lincoln of Wayne from DealerRater.

Want to share your experience with this dealership?

Write a review

Service Department is the best!

This is the second time I met the team at the service department in Wayne, and each member is consistently friendly, knowledgeable, and professional. Dealing with Nick and Barbara make the process of routine service and other questions as smooth as possible. Nick makes sure that everything is handled in an excellent manner. Most especially, he respects your time as a customer. Thank you for a seamless process at Lincoln of Wayne!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the great review, Katherine. We appreciate your continued loyalty and are glad Barbara and Nick have been able to ensure your visits have been positive each time. We would be happy to assist you again in the future. Please stop in and see us again soon! Warm regards, Peter Spina Jr - GSM (973) 696-9700 x7226

All good

Staff is always friendly. The waiting area is comfortable. Service is prompt - - that's what we need

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the great feedback! We're happy that your vehicle service was prompt and thorough. We appreciate you continued loyalty and look forward to seeing you again. Regards, Peter Spina Jr - GSM (973) 696-9700 x7226

Wonderful Service

Since 2003, I always a wonderful service. They are always honest with me and that I know that I can trust them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Linda, we appreciate you longtime loyalty to Lincoln of Wayne. It makes us happy knowing your vehicle service visits have continued to exceed your expectations and warrant returning time and time again. We look forward to seeing you again - please let us know if we can assist you in any way. Warm regards, Peter Spina Jr - GSM (973) 696-9700 x7226

My favorite dealership!

Visiting Lincoln of Wayne for routine service on my 2007 Lincoln Mark LT was a very pleasant experience. Everything was terrific!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for stopping in for your vehicle service, Michael. We hope all is well with your Mark LT. If we can assist you again in the future, please let us know. Warm regards, Peter Spina Jr - GSM (973) 696-9700 x7226

Great service

We leased an MKZ. Everything was explained in great detail

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate the 5-star review, Robert. It makes us happy that you're enjoying the MKZ! If you do have any questions with your new vehicle, please let us know. Best regards, Peter Spina Jr - GSM (973) 696-9700 x7226

Great sales and service staff.

The service representative preparing my work order for my vehicle was very helpful in explaining what needed to be done. I appreciated the detailed explanation. Great all around experience in the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Nestor, we're happy your vehicle service went so well. We strive to ensure all of our clients receive the same 5-star service that you did. We would be happy to assist you again in the future - please stop in again soon! Best, Peter Spina Jr - GSM (973) 696-9700 x7226

Great Service!

leased MKX for the second time. Very happy with Lincoln of Wayne , they are always excellent to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate your repeated loyalty to Lincoln of Wayne, Dina. We hope you are enjoying your new MKX. We look forward to assisting you again in he future. Warm regards, Peter Spina Jr - GSM (973) 696-9700 x7226

Excellent customer service!

I am very satisfied with the level of attention I received at Lincoln of Wayne. Everyone I dealt with was very helpful and professional. I would especially like to thank Kylie for helping me get the deal I needed on my new MKZ.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the great review, John. We're thrilled Kylie was able to assist you with getting a great deal on your MKZ! We hope you're enjoying your new vehicle. If you have any questions, please let us know. Safe travels! Warm regards, Peter Spina Jr - GSM (973) 696-9700 x7226

Maintenance

Friendly, courteous, didn't need to wait for my car longer than expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Ernest, we're delighted your vehicle service visit was worthy of 5-stars. We're happy all went well. We look forward to seeing you again! Best, Peter Spina Jr - GSM (973) 696-9700 x7226

victoria duin

i came in because my brake light were not working I was stold that there was a recall for the steering they checked the steering and replaced the part as well as fixing my brake lights thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Victoria, we're happy your vehicle service was thorough and addressed all of your needs. We hope your vehicle is running great! If we can assist you again in the future, please let us know. Regards, Peter Spina Jr - GSM (973) 696-9700 x7226