Audi Englewood

Can’t say enough good things about Lee and the team at Audi! Made getting into a new car seamless. Also checked in to make sure things were working smoothly. Great Service !

My wife absolutely loves her Audi and part of the reason is the staff at this dealership. They are always pleasant, caring and helpful. We recommend them to anyone, and I am sure they would be treated as well as we have been. They are customer oriented and want what is best for the customer and do appreciate our business.

I have never been disappointed with the sales and service I’ve received at Town. They are professional in every aspect of what a car dealership should be

I have taken my car to this dealership a few times and they are always professional and do a good job. Highly recommend the service department in Englewood, NJ.

Howard and Audi Englewood are over the top in service They really care about their customers That’s why I keep coming back

I like thier service that it was fast and accurate service. After dianosis, expalin to us easy to understand.

Very professional and respectful team. From sales to financing to the final review of the vehicle they take the time to answer questions. I recommend the dealership

From start to finish excellent experience. Robert the salesman was great. No pressure and respectful. The finance person also great. The car service walkthrough was very complete. Overall great experience

Actual Convo with the service staff picking up my Q5... Me: "When I dropped this off I said the lane assist wasn't working right and mentioned the 360 cameras didn't line up. On this report they said the 360 cameras just never line up on these and it would cost $900 to calibrate it after owning it 12 months... I wanted the lane assist addressed..." *Service Calls someone on phone and says yeah a few times* Service: "They compared it against other Q5s and they're like that." Me: "So they drove it around and compared it?" Service: "Yes, they took it on the expressway and it's just how these are" Me: "So your report says you put less than a mile on the car, you're telling me you drove on the expressway, exited, turned around, drove back in under a mile?" Service: "The expressway is right here.." Me: "And when I check the dashcam they'll have driven it?" Service: nods Checked the dashcam, wasn't driven... at all. Got taken to the side lot, washed, and oil changed. Lied to my face. Didn't address a problem that they couldn't charge for. Audi's sales dropped 21%, I'm sure the customer/ownership experience on a $65,000+ car might have something to do with that.

Special thanks to Chris Torres and the maintenance team at Audi Englewood. The team was fast, efficient and extremely communicative throughout the entire process. They are all world class at what they do!