Reviews
2010 Ford Fusion Sport
Walked in to All American Mazda not expecting to purchase anything that day. They had a very nice 2010 Fusion on the lot and I was interested. Salesman Barry approached me and he showed me around the lot. We took it for a ride and I loved it. The used car sales manager was able to work with me on my trade in and got me a good price on the Fusion. I left that day with a nice new used car. Staff is very friendly and wants to work with you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the 5-stars!
All American Lemons
Terrible place to buy a used vehicle. I have already had to put $2000 of work into vehicle 2.5 months after purchase of a $7500 truck and it still will never start right unless the fuel pump is replaced. They did a few sketchy fixes to make the truck run nice for test drives. All American Lemons. Why go here when you could go litterarly anywhere else? These guys are like the father from Mattilda when it comes to selling used vehicles.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
John, we're sorry to hear about your negative experience. It was from the previous Used Car Manager and we've taking many internal steps to improve our process and have been reaching out to you to make it right. Please feel free to reach out to our Mazda Sales Manager, Justin at 732-892-4071 or justin@aamazda.com. We've made a lot of changes recently to improve our processes.
Amazing Customer Service
We had a great experience trading in our vehicle at All American Mazda. The staff here are very friendly and Barry went out of his way to make sure that we were happy. This was honestly the first enjoyable car buying experience I've ever had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the 5-stars!
Great experience!!
All American made my visit awesome. I drove from Virginia to purchase a vehicle for my daughter and they had the vehicle clean and all the papers ready to sign. They couldn't have been kinder and more efficient! In particular, Barry Cottrell went the extra mile and really checked the vehicle out and gave me assurance it was top notch before I made the trip from Virginia.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the 5-stars!
So helpful
Had a really great experience with my car purchase yesterday. A significant issue with my bank was smoothly overcome with the help and patience of Charlie Jackson who drove me for 2 hours to solve it. He is very experienced and knowledgeable and it was a pleasure doing business with him. Did I mention the car is awesome? It's awesome!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Dealership to Buy From !!
Everyone we dealt with was Knowledgeable and Professional . My Husband and I had the pleasure of having Konstantine, John and Chris help us through our car buying experience we bought a 2018 CX 5 ,It could not been smoother. Konstantine was our salesman and we give him and All American a 5 STAR Rating . Cant say enough !!!!! Thank You Guys your the BEST!!!!! Paul & Ann
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the 5-stars!
Won me over
I had a bit of a rocky start with sales, but All American Mazda won me back with great customer service and follow up. Very pleased with the outcome. Michele in service and Wanda in finance are terrific.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words!
Great car buying experience
We bought a new car from All American Mazda this past weekend and had such a great experience. Everyone was very professional, knowledgeable and accommodating. We are used to car dealers being a little shady and sneaking in unnecessary fees, however this was not the case here. They were very honest and respectful. Mark was our salesman and he was very knowledgeable and thoroughly explained everything the car had. Justin, and the used car manager Mel were also extremely helpful during the process as we were considering trading in another car. The price we got was extremely fair and we had the paperwork completed in a reasonable amount of time. I would highly recommend All American Mazda to anyone looking to buy a new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the 5-stars!
A wonderful experience
What a pleasure buying from All American. I have bought a few cars from dealerships in the past but none were ever as smooth, easy and the staff all top notch. I recommend All American 200%. Thank you Franklin, Pete and Victor for a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words!
Unresponsive vehicle repair
Bought a 2016.5 CX.5 in July brand new. At 1200 miles, the brakes started squeeking intermitantly. Despite the fact that the 2 previous years for this model had TSB Advisories (saying rotors prematurely rust from the inside) and advising dealers to remove all brakes, shave down rotors and install a clip to prevent the squeeking, All American Mazda refused to correct the problem because they could not hear the sqeeking, which is intermitant; they would not accept my word for the problem, despite the fact I printed out the TSB advisories for the previous models. I would not buy this model Mazda and I would not deal with All American Mazda.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Eileen, I know it's been awhile and we've made a lot of changes to how we do business. We'd like to hear more about your experience. Please give our Service Manager, Tim, a call at 732-892-8777 or email at tim@aafordpt.com with any further comments, questions or concerns.
