Reviews
My wife and I drove from Philly to test drive and buy one
My wife and I drove from Philly to test drive and buy one of their certified pre-owned Volvos. Trish Imbembo, our salesperson, was incredibly friendly and helpful. We really enjoyed the collective respect and friendliness of everyone at the dealership. We especially appreciated them not being pushy; their transparency on pricing was a plus. Would buy another car from them if I needed to!
My wife and I drove from Philly to test drive and buy one
My wife and I drove from Philly to test drive and buy one of their certified pre-owned Volvos. Trish Imbembo, our salesperson, was incredibly friendly and helpful. We really enjoyed the collective respect and friendliness of everyone at the dealership. We especially appreciated them not being pushy; their transparency on pricing was a plus. Would buy another car from them if I needed to!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kyle, we're glad to know Trish and the team made your experience seamless and straightforward. We hope to see you and your wife again down the road at Volvo Cars Manasquan! Safe travels!
The service staff always goes above and beyond to address
The service staff always goes above and beyond to address any concerns. Updates are provided in a timely manner and the staff are always professional and great to work with.
The service staff always goes above and beyond to address
The service staff always goes above and beyond to address any concerns. Updates are provided in a timely manner and the staff are always professional and great to work with.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Nancy, we are thrilled to hear about your positive experience with our service team at Volvo Cars Manasquan. We appreciate your feedback and look forward to serving you again! Safe travels!
Beware of this auto dealership's dishonesty and failure
Beware of this auto dealership's dishonesty and failure to disclose negative information about used vehicles they offer for sale. Also beware of the vindictiveness that they may exhibit if you do not make a purchase after becoming aware of their practices. The people we delt with at Manasquan Volvo were Brett Gardner , sales manager, and Trisha Imbembo, sales person. We went to the dealership to purchase a used Volvo for my wife. After we arrived, we were told that the car that was advertised had just been sold but they had just received a really good used Volvo. After a test drive, we agreed to purchase the car. After inspecting the vehicle more closely in the presence of the sales manager, I noticed that all four tires were dangerously dry rotted, which can easily blow out at highway speed. After I noted this problem, the manager reluctantly agreed to supply new tires. We waited almost two hours while the car was on the lift but no new tires appeared. In the meantime, no one asked permission to run my wife's or my credit and no contract was signed. Because of the nondisclosure of the dangerous tires and apparent problem they had replacing them, we decided this establishment was not worthy of our business and left without making a purchase. That was weeks ago. Since then, we bought a great used Volvo at another dealer for a much better price. However, in what appears to be a vindictive action for not buying their car on their terms, Manasquan Volvo somehow, without our permission, submitted my wife's information to at least three auto finance agencies and purposely had them deny her a loan. There is no way she would have been denied if she had applied for such loan because of her excellent credit rating. She applied for and received a loan since that time for her new car. This is an obvious sad case of what may be known as "sour grapes" by Manasquan Volvo because we refused to buy a car from them when they were uncooperative and in my opinion dishonest by failing to disclose the dangerous tires. I will be posting this review online daily. A copy will also be sent to the New Jersey Division of Consumer Affairs and the New Jersey Coalition of Automotive Retailers (NJCAR) as well as our family's legal team.
Beware of this auto dealership's dishonesty and failure
Beware of this auto dealership's dishonesty and failure to disclose negative information about used vehicles they offer for sale. Also beware of the vindictiveness that they may exhibit if you do not make a purchase after becoming aware of their practices. The people we delt with at Manasquan Volvo were Brett Gardner , sales manager, and Trisha Imbembo, sales person. We went to the dealership to purchase a used Volvo for my wife. After we arrived, we were told that the car that was advertised had just been sold but they had just received a really good used Volvo. After a test drive, we agreed to purchase the car. After inspecting the vehicle more closely in the presence of the sales manager, I noticed that all four tires were dangerously dry rotted, which can easily blow out at highway speed. After I noted this problem, the manager reluctantly agreed to supply new tires. We waited almost two hours while the car was on the lift but no new tires appeared. In the meantime, no one asked permission to run my wife's or my credit and no contract was signed. Because of the nondisclosure of the dangerous tires and apparent problem they had replacing them, we decided this establishment was not worthy of our business and left without making a purchase. That was weeks ago. Since then, we bought a great used Volvo at another dealer for a much better price. However, in what appears to be a vindictive action for not buying their car on their terms, Manasquan Volvo somehow, without our permission, submitted my wife's information to at least three auto finance agencies and purposely had them deny her a loan. There is no way she would have been denied if she had applied for such loan because of her excellent credit rating. She applied for and received a loan since that time for her new car. This is an obvious sad case of what may be known as "sour grapes" by Manasquan Volvo because we refused to buy a car from them when they were uncooperative and in my opinion dishonest by failing to disclose the dangerous tires. I will be posting this review online daily. A copy will also be sent to the New Jersey Division of Consumer Affairs and the New Jersey Coalition of Automotive Retailers (NJCAR) as well as our family's legal team.
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- Buying process —
- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thorough and efficient from checking in, keeping notified
Thorough and efficient from checking in, keeping notified to picking up your car. Thanks Sean
Thorough and efficient from checking in, keeping notified
Thorough and efficient from checking in, keeping notified to picking up your car. Thanks Sean
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for being such a great customer of Volvo Cars Manasquan! Sean will appreciate your kudos.
Wonderful experiences always at Volvo Cars Manasquan!
Wonderful experiences always at Volvo Cars Manasquan! Recently met with Nelson when I brought car in for a tire issue and he was great! In the past have had wonderful experiences maintenance experiences with Sean, Bryan & Trisha in Sales also. I rate this dealership TOP NOTCH - informative, knowledgeable and caring to their customer's needs.
Wonderful experiences always at Volvo Cars Manasquan!
Wonderful experiences always at Volvo Cars Manasquan! Recently met with Nelson when I brought car in for a tire issue and he was great! In the past have had wonderful experiences maintenance experiences with Sean, Bryan & Trisha in Sales also. I rate this dealership TOP NOTCH - informative, knowledgeable and caring to their customer's needs.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sue, thank you for choosing Volvo Cars Manasquan and sharing your amazing feedback about Nelson, Sean, Bryan, and Trisha! We look forward to seeing you again!
Wonderful experiences always at Volvo Cars Manasquan!
Wonderful experiences always at Volvo Cars Manasquan! Recently met with Nelson when I brought car in for a tire issue and he was great! In the past have had wonderful experiences with Sean, Bryan & Trisha in Sales also. I rate this dealership TOP NOTCH - informative, very knowledgeable and caring to their customer's needs.
Wonderful experiences always at Volvo Cars Manasquan!
Wonderful experiences always at Volvo Cars Manasquan! Recently met with Nelson when I brought car in for a tire issue and he was great! In the past have had wonderful experiences with Sean, Bryan & Trisha in Sales also. I rate this dealership TOP NOTCH - informative, very knowledgeable and caring to their customer's needs.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Edward, we're delighted to hear about your consistently wonderful experiences with our team! Thank you for your kind words and for choosing Volvo Cars Manasquan. We hope to see you again in the future! Safe travels!
Very friendly and kept me informed as they did the work
Very friendly and kept me informed as they did the work on my car would recommend to all my friends
Very friendly and kept me informed as they did the work
Very friendly and kept me informed as they did the work on my car would recommend to all my friends
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words. We look forward to seeing you again at Volvo Cars Manasquan!
Great car buying experience my sales representative Joe
Great car buying experience my sales representative Joe was great he worked hard to get me the best deal
Great car buying experience my sales representative Joe
Great car buying experience my sales representative Joe was great he worked hard to get me the best deal
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Anthony, thank you for sharing your experience with Joe and the team at Volvo Cars Manasquan! We hope you enjoy your new car, and we wish you many safe and happy miles!
Excellent staff, always helpful, courteous service.
Excellent staff, always helpful, courteous service. Sean is very knowledgeable and friendly. My experience with Volvo in Manasquan is very good and I am always satisfied with their service. They are giving me always good feeling about safety of my car and I will gladly recommend to anyone with Volvo to use their professional team. Eva
Excellent staff, always helpful, courteous service.
Excellent staff, always helpful, courteous service. Sean is very knowledgeable and friendly. My experience with Volvo in Manasquan is very good and I am always satisfied with their service. They are giving me always good feeling about safety of my car and I will gladly recommend to anyone with Volvo to use their professional team. Eva
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Eva, we’re delighted to hear you find our team knowledgeable and courteous! It means a lot to us that you trust us for safe and reliable service. Your recommendation is greatly appreciated. Thank you! -Volvo Cars Manasquan
Always very pleasant and efficient service.
Always very pleasant and efficient service. Have been bringing my Volvos there for service since 2001….wouldn’t go anywhere else!
Always very pleasant and efficient service.
Always very pleasant and efficient service. Have been bringing my Volvos there for service since 2001….wouldn’t go anywhere else!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyal business and for sharing your positive feedback about our service team! We look forward to seeing you next time at Volvo Cars Manasquan!
