Reviews
John was terrific to work with.
John was terrific to work with. I always bought my Mercedes Benz’s close to home but I saw this on Cars.com and fell in love with the color!!(starling blue) I also have a CLS430. I’m taking the CLA250 to Florida. But back to John…He was very accommodating. He returned my texts and phone calls in a timely manner. He is very professional in all that he does!! Kudos to John!!
John was terrific to work with.
John was terrific to work with. I always bought my Mercedes Benz’s close to home but I saw this on Cars.com and fell in love with the color!!(starling blue) I also have a CLS430. I’m taking the CLA250 to Florida. But back to John…He was very accommodating. He returned my texts and phone calls in a timely manner. He is very professional in all that he does!! Kudos to John!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I am absolutely thrilled with my recent car purchase!
I am absolutely thrilled with my recent car purchase! The entire experience was seamless and exceeded my expectations. I'd give Anastasia Zbarskaya the highest marks for exceptional customer service, transparency, and overall professionalism. Highly recommend! Michael Varshisky
I am absolutely thrilled with my recent car purchase!
I am absolutely thrilled with my recent car purchase! The entire experience was seamless and exceeded my expectations. I'd give Anastasia Zbarskaya the highest marks for exceptional customer service, transparency, and overall professionalism. Highly recommend! Michael Varshisky
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The service is the worse, At first, they change tail
The service is the worse, At first, they change tail gate door glass for me and didn't do that right. The window washer wasn't working properly, glass side bars loose, and t\ail light cover somehow became cracked. They did the right thing, came to pick up the car on Wednesday the 6th and left me a loaner, the smallest sedan MB makes (GLA) and my car is GLE-450 (SUV), i didn't complain since i expected that would be a couple days deal. Now it's Monday 11th and the car has not yet entered the shop, It's clear on my app, all these days the car seats there locked with passenger window opened. MB management don't return my calls, my service adviser is off since Friday, and I am 6'/220lb man left with little car for now indefinitely, with none seems carry at the dealership.
The service is the worse, At first, they change tail
The service is the worse, At first, they change tail gate door glass for me and didn't do that right. The window washer wasn't working properly, glass side bars loose, and t\ail light cover somehow became cracked. They did the right thing, came to pick up the car on Wednesday the 6th and left me a loaner, the smallest sedan MB makes (GLA) and my car is GLE-450 (SUV), i didn't complain since i expected that would be a couple days deal. Now it's Monday 11th and the car has not yet entered the shop, It's clear on my app, all these days the car seats there locked with passenger window opened. MB management don't return my calls, my service adviser is off since Friday, and I am 6'/220lb man left with little car for now indefinitely, with none seems carry at the dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Worked with Katherine to get the new GLE450 and a GT63.
Worked with Katherine to get the new GLE450 and a GT63. The process was very easy, the prices were great from the start. Great experience from start to finish.
Worked with Katherine to get the new GLE450 and a GT63.
Worked with Katherine to get the new GLE450 and a GT63. The process was very easy, the prices were great from the start. Great experience from start to finish.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear Robert Nova I wanted to drop a quick note to
Dear Robert Nova I wanted to drop a quick note to say thanks for your awesome service at NY Mercedes Dealer, Your flexibility and willingness to go above and beyond to make sure everything was taken care of was greatly appreciated. The whole process would not have been such a success without you. We cannot thank you enough for your professionalism.
Dear Robert Nova I wanted to drop a quick note to
Dear Robert Nova I wanted to drop a quick note to say thanks for your awesome service at NY Mercedes Dealer, Your flexibility and willingness to go above and beyond to make sure everything was taken care of was greatly appreciated. The whole process would not have been such a success without you. We cannot thank you enough for your professionalism.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I recently had the pleasure of leasing a new car through
I recently had the pleasure of leasing a new car through George, and I must say it was an outstanding experience. George's transparency, timeliness, and thoughtfulness made the entire process seamless and stress-free. He was direct and to the point, ensuring that all my requirements were met, and his efforts helped me secure the exact price I wanted. Thanks to George's exceptional service, I will definitely be working with this dealership again in the future. I highly recommend him to anyone looking for a hassle-free car leasing experience.
I recently had the pleasure of leasing a new car through
I recently had the pleasure of leasing a new car through George, and I must say it was an outstanding experience. George's transparency, timeliness, and thoughtfulness made the entire process seamless and stress-free. He was direct and to the point, ensuring that all my requirements were met, and his efforts helped me secure the exact price I wanted. Thanks to George's exceptional service, I will definitely be working with this dealership again in the future. I highly recommend him to anyone looking for a hassle-free car leasing experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have worked with George on two leases, and both times
I have worked with George on two leases, and both times the process was most enjoyable and easy. He is honest, clear, and concerned about my time and making the transaction efficient and seamless. All details were handled splendidly. I could not have asked for a better experience. He is also kind, personable and empathetic toward my needs as a consumer. I recommend him and the Manhattan Mercedes Dealership most enthusiastically and without reservation.
I have worked with George on two leases, and both times
I have worked with George on two leases, and both times the process was most enjoyable and easy. He is honest, clear, and concerned about my time and making the transaction efficient and seamless. All details were handled splendidly. I could not have asked for a better experience. He is also kind, personable and empathetic toward my needs as a consumer. I recommend him and the Manhattan Mercedes Dealership most enthusiastically and without reservation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
George Baptiste and MBManhattan are the absolute best:
George Baptiste and MBManhattan are the absolute best: the state-of-the-art dealership is tops…complimented by his extraordinary professionalism. The overall experience is one of a kind, that has kept me a very satisfied client for 20 years and 5 MB automobiles…their excellence is unmatched.
George Baptiste and MBManhattan are the absolute best:
George Baptiste and MBManhattan are the absolute best: the state-of-the-art dealership is tops…complimented by his extraordinary professionalism. The overall experience is one of a kind, that has kept me a very satisfied client for 20 years and 5 MB automobiles…their excellence is unmatched.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best experience and fastest total transaction I’ve had in
Best experience and fastest total transaction I’ve had in my car buying experience. From the easy access to the dealership off the West Side Highway, to the amazing environment they’ve created inside, to sales consultant Gregory Gazzola’s expertise and ability to read a customer and deliver the vehicle I wanted, at the price I could afford, expeditiously, it was absolutely the best experience. I emailed Gregory this morning, he found me a vehicle, presented a deal, and gave me a pick up time for earlier this afternoon. I was in and out of the dealership in less than an hour today – I’ve spent more time in Home Depot buying a grill. I highly recommend Mercedes-Benz of Manhattan and Gregory.
Best experience and fastest total transaction I’ve had in
Best experience and fastest total transaction I’ve had in my car buying experience. From the easy access to the dealership off the West Side Highway, to the amazing environment they’ve created inside, to sales consultant Gregory Gazzola’s expertise and ability to read a customer and deliver the vehicle I wanted, at the price I could afford, expeditiously, it was absolutely the best experience. I emailed Gregory this morning, he found me a vehicle, presented a deal, and gave me a pick up time for earlier this afternoon. I was in and out of the dealership in less than an hour today – I’ve spent more time in Home Depot buying a grill. I highly recommend Mercedes-Benz of Manhattan and Gregory.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best experience and fastest total transaction I’ve had in
Best experience and fastest total transaction I’ve had in my car buying experience. From the easy access to the dealership off the West Side Highway, to the amazing environment they’ve created inside, to sales consultant Gregory Gazzola’s expertise and ability to read a customer and deliver the vehicle I wanted, at the price I could afford, expeditiously, it was absolutely the best experience. I emailed Gregory this morning, he found me a vehicle, presented a deal, and gave me a pick up time for earlier this afternoon. I was in and out of the dealership in less than an hour today – I’ve spent more time in Home Depot buying a grill. I highly recommend Mercedes-Benz of Manhattan and Gregory.
Best experience and fastest total transaction I’ve had in
Best experience and fastest total transaction I’ve had in my car buying experience. From the easy access to the dealership off the West Side Highway, to the amazing environment they’ve created inside, to sales consultant Gregory Gazzola’s expertise and ability to read a customer and deliver the vehicle I wanted, at the price I could afford, expeditiously, it was absolutely the best experience. I emailed Gregory this morning, he found me a vehicle, presented a deal, and gave me a pick up time for earlier this afternoon. I was in and out of the dealership in less than an hour today – I’ve spent more time in Home Depot buying a grill. I highly recommend Mercedes-Benz of Manhattan and Gregory.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car