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Mercedes-Benz Manhattan Inc.

(706 reviews)
Visit Mercedes-Benz Manhattan Inc.
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 7:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–7:00pm
Tuesday 9:00am–7:00pm 8:00am–7:00pm
Wednesday 9:00am–7:00pm 8:00am–7:00pm
Thursday 9:00am–7:00pm 8:00am–7:00pm
Friday 9:00am–7:00pm 8:00am–7:00pm
Saturday 9:00am–5:00pm 9:00am–5:00pm
Sunday Closed Closed
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2020 consumer dealer award

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New (888) 776-6452 (888) 776-6452
Used (888) 479-8909 (888) 479-8909
Service (917) 512-3716 (917) 512-3716

Inventory

See all 568 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2004.
Welcome to Mercedes-Benz of Manhattan, a distinguished New York institution for more than 70 years. Conveniently located on a sprawling 330,000 square foot facility on 11th Avenue between 53rd and 54th Streets, our dealership stands as a beacon of luxury, innovation, and community engagement. Our state-of-the-art facility features two expansive indoor inventory showrooms, meticulously curated to showcase the finest vehicles Mercedes-Benz has to offer.
The Best or Nothing

Service center

Phone number (917) 512-3716

Service hours

Monday
8:00am–7:00pm
Tuesday
8:00am–7:00pm
Wednesday
8:00am–7:00pm
Thursday
8:00am–7:00pm
Friday
8:00am–7:00pm
Saturday
9:00am–5:00pm
Sunday
Closed

Meet our employees

J. Patrick Hunter headshot
J. Patrick Hunter
General Sales Manager
(67 reviews)
Anastasia Zbarskaya headshot
Anastasia Zbarskaya
New Car Sales Consultant
(55 reviews)
Harald Adler headshot
Harald Adler
Sales Consultant
(43 reviews)
Robert Nowomiejski headshot
Robert Nowomiejski
New Car Sales Consultant
(15 reviews)
George Baptiste headshot
George Baptiste
Digital Sales Consultant
(15 reviews)
Casper Yim headshot
Casper Yim
Sales Consultant
(13 reviews)
Kristin Mascola headshot
Kristin Mascola
Sales Manager
(11 reviews)
Sebastian Wroblewski headshot
Sebastian Wroblewski
Certified Pre-Owned Manager
(11 reviews)
Edwin Yanes headshot
Edwin Yanes
Product Concierge
(7 reviews)
Michael Giordano headshot
Michael Giordano
Sales Consultant
(6 reviews)
Bianca Skrelja headshot
Bianca Skrelja
Sales Consultant
(12 reviews)
Katherine Calle headshot
Katherine Calle
Sales Consultant
(9 reviews)
Robert Sulaymanov headshot
Robert Sulaymanov
Sales Consultant
(9 reviews)
John Moutopolous headshot
John Moutopolous
Fixed Operations Manager
(5 reviews)
Angelo Sanchez headshot
Angelo Sanchez
Assistant Service Manager
(21 reviews)
Giulia Gagliano Papadia headshot
Giulia Gagliano Papadia
Service Advisor
(6 reviews)
Jonathan Herbert headshot
Jonathan Herbert
-- Lead Customer Experience Specialist
(6 reviews)
Louis De Marco headshot
Louis De Marco
Service Advisor
(22 reviews)
John Ademaj headshot
John Ademaj
Sales Consultant
(30 reviews)
Mary Godek headshot
Mary Godek
Pre-Owned Sales Consultant
(13 reviews)
Jamali Howell headshot
Jamali Howell
New Car Sales Consultant
(9 reviews)
Cheryln Miller headshot
Cheryln Miller
New Car Sales Consultant
(5 reviews)
Evan Wareham headshot
Evan Wareham
Sales Consultant
(5 reviews)
Samuel Cates headshot
Samuel Cates
Commercial Vehicle Sales Consultant
(4 reviews)
Tatyana Clement headshot
Tatyana Clement
Sales Consultant
(4 reviews)
John Peppes headshot
John Peppes
New Car Sales Consultant
(4 reviews)
Jeremy Perez headshot
Jeremy Perez
Sales Consultant
(4 reviews)
Terry Bennett headshot
Terry Bennett
Pre-Owned Sales Consultant
(3 reviews)
George Rudovic headshot
George Rudovic
New car Sales Consultant
(3 reviews)
Nicole Nieves headshot
Nicole Nieves
Mercedes-Benz Specialist & Smart Brand Manager
(2 reviews)
Jani Jaatinen headshot
Jani Jaatinen
Sales Consultant
(1 review)
Melissa Jones headshot
Melissa Jones
Events Specialist
(1 review)
Lidia Pereyra headshot
Lidia Pereyra
Pre-Owned Sales Consultant
(1 review)
Wael Esawi headshot
Wael Esawi
Sales Consultant

Reviews

(706 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz Manhattan Inc. from DealerRater.

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John was terrific to work with.

John was terrific to work with. I always bought my Mercedes Benz’s close to home but I saw this on Cars.com and fell in love with the color!!(starling blue) I also have a CLS430. I’m taking the CLA250 to Florida. But back to John…He was very accommodating. He returned my texts and phone calls in a timely manner. He is very professional in all that he does!! Kudos to John!!

John was terrific to work with.

John was terrific to work with. I always bought my Mercedes Benz’s close to home but I saw this on Cars.com and fell in love with the color!!(starling blue) I also have a CLS430. I’m taking the CLA250 to Florida. But back to John…He was very accommodating. He returned my texts and phone calls in a timely manner. He is very professional in all that he does!! Kudos to John!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I am absolutely thrilled with my recent car purchase!

I am absolutely thrilled with my recent car purchase! The entire experience was seamless and exceeded my expectations. I'd give Anastasia Zbarskaya the highest marks for exceptional customer service, transparency, and overall professionalism. Highly recommend! Michael Varshisky

I am absolutely thrilled with my recent car purchase!

I am absolutely thrilled with my recent car purchase! The entire experience was seamless and exceeded my expectations. I'd give Anastasia Zbarskaya the highest marks for exceptional customer service, transparency, and overall professionalism. Highly recommend! Michael Varshisky

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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The service is the worse, At first, they change tail

The service is the worse, At first, they change tail gate door glass for me and didn't do that right. The window washer wasn't working properly, glass side bars loose, and t\ail light cover somehow became cracked. They did the right thing, came to pick up the car on Wednesday the 6th and left me a loaner, the smallest sedan MB makes (GLA) and my car is GLE-450 (SUV), i didn't complain since i expected that would be a couple days deal. Now it's Monday 11th and the car has not yet entered the shop, It's clear on my app, all these days the car seats there locked with passenger window opened. MB management don't return my calls, my service adviser is off since Friday, and I am 6'/220lb man left with little car for now indefinitely, with none seems carry at the dealership.

The service is the worse, At first, they change tail

The service is the worse, At first, they change tail gate door glass for me and didn't do that right. The window washer wasn't working properly, glass side bars loose, and t\ail light cover somehow became cracked. They did the right thing, came to pick up the car on Wednesday the 6th and left me a loaner, the smallest sedan MB makes (GLA) and my car is GLE-450 (SUV), i didn't complain since i expected that would be a couple days deal. Now it's Monday 11th and the car has not yet entered the shop, It's clear on my app, all these days the car seats there locked with passenger window opened. MB management don't return my calls, my service adviser is off since Friday, and I am 6'/220lb man left with little car for now indefinitely, with none seems carry at the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Worked with Katherine to get the new GLE450 and a GT63.

Worked with Katherine to get the new GLE450 and a GT63. The process was very easy, the prices were great from the start. Great experience from start to finish.

Worked with Katherine to get the new GLE450 and a GT63.

Worked with Katherine to get the new GLE450 and a GT63. The process was very easy, the prices were great from the start. Great experience from start to finish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Dear Robert Nova I wanted to drop a quick note to

Dear Robert Nova I wanted to drop a quick note to say thanks for your awesome service at NY Mercedes Dealer, Your flexibility and willingness to go above and beyond to make sure everything was taken care of was greatly appreciated. The whole process would not have been such a success without you. We cannot thank you enough for your professionalism.

Dear Robert Nova I wanted to drop a quick note to

Dear Robert Nova I wanted to drop a quick note to say thanks for your awesome service at NY Mercedes Dealer, Your flexibility and willingness to go above and beyond to make sure everything was taken care of was greatly appreciated. The whole process would not have been such a success without you. We cannot thank you enough for your professionalism.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I recently had the pleasure of leasing a new car through

I recently had the pleasure of leasing a new car through George, and I must say it was an outstanding experience. George's transparency, timeliness, and thoughtfulness made the entire process seamless and stress-free. He was direct and to the point, ensuring that all my requirements were met, and his efforts helped me secure the exact price I wanted. Thanks to George's exceptional service, I will definitely be working with this dealership again in the future. I highly recommend him to anyone looking for a hassle-free car leasing experience.

I recently had the pleasure of leasing a new car through

I recently had the pleasure of leasing a new car through George, and I must say it was an outstanding experience. George's transparency, timeliness, and thoughtfulness made the entire process seamless and stress-free. He was direct and to the point, ensuring that all my requirements were met, and his efforts helped me secure the exact price I wanted. Thanks to George's exceptional service, I will definitely be working with this dealership again in the future. I highly recommend him to anyone looking for a hassle-free car leasing experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I have worked with George on two leases, and both times

I have worked with George on two leases, and both times the process was most enjoyable and easy. He is honest, clear, and concerned about my time and making the transaction efficient and seamless. All details were handled splendidly. I could not have asked for a better experience. He is also kind, personable and empathetic toward my needs as a consumer. I recommend him and the Manhattan Mercedes Dealership most enthusiastically and without reservation.

I have worked with George on two leases, and both times

I have worked with George on two leases, and both times the process was most enjoyable and easy. He is honest, clear, and concerned about my time and making the transaction efficient and seamless. All details were handled splendidly. I could not have asked for a better experience. He is also kind, personable and empathetic toward my needs as a consumer. I recommend him and the Manhattan Mercedes Dealership most enthusiastically and without reservation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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George Baptiste and MBManhattan are the absolute best:

George Baptiste and MBManhattan are the absolute best: the state-of-the-art dealership is tops…complimented by his extraordinary professionalism. The overall experience is one of a kind, that has kept me a very satisfied client for 20 years and 5 MB automobiles…their excellence is unmatched.

George Baptiste and MBManhattan are the absolute best:

George Baptiste and MBManhattan are the absolute best: the state-of-the-art dealership is tops…complimented by his extraordinary professionalism. The overall experience is one of a kind, that has kept me a very satisfied client for 20 years and 5 MB automobiles…their excellence is unmatched.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Best experience and fastest total transaction I’ve had in

Best experience and fastest total transaction I’ve had in my car buying experience. From the easy access to the dealership off the West Side Highway, to the amazing environment they’ve created inside, to sales consultant Gregory Gazzola’s expertise and ability to read a customer and deliver the vehicle I wanted, at the price I could afford, expeditiously, it was absolutely the best experience. I emailed Gregory this morning, he found me a vehicle, presented a deal, and gave me a pick up time for earlier this afternoon. I was in and out of the dealership in less than an hour today – I’ve spent more time in Home Depot buying a grill. I highly recommend Mercedes-Benz of Manhattan and Gregory.

Best experience and fastest total transaction I’ve had in

Best experience and fastest total transaction I’ve had in my car buying experience. From the easy access to the dealership off the West Side Highway, to the amazing environment they’ve created inside, to sales consultant Gregory Gazzola’s expertise and ability to read a customer and deliver the vehicle I wanted, at the price I could afford, expeditiously, it was absolutely the best experience. I emailed Gregory this morning, he found me a vehicle, presented a deal, and gave me a pick up time for earlier this afternoon. I was in and out of the dealership in less than an hour today – I’ve spent more time in Home Depot buying a grill. I highly recommend Mercedes-Benz of Manhattan and Gregory.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best experience and fastest total transaction I’ve had in

Best experience and fastest total transaction I’ve had in my car buying experience. From the easy access to the dealership off the West Side Highway, to the amazing environment they’ve created inside, to sales consultant Gregory Gazzola’s expertise and ability to read a customer and deliver the vehicle I wanted, at the price I could afford, expeditiously, it was absolutely the best experience. I emailed Gregory this morning, he found me a vehicle, presented a deal, and gave me a pick up time for earlier this afternoon. I was in and out of the dealership in less than an hour today – I’ve spent more time in Home Depot buying a grill. I highly recommend Mercedes-Benz of Manhattan and Gregory.

Best experience and fastest total transaction I’ve had in

Best experience and fastest total transaction I’ve had in my car buying experience. From the easy access to the dealership off the West Side Highway, to the amazing environment they’ve created inside, to sales consultant Gregory Gazzola’s expertise and ability to read a customer and deliver the vehicle I wanted, at the price I could afford, expeditiously, it was absolutely the best experience. I emailed Gregory this morning, he found me a vehicle, presented a deal, and gave me a pick up time for earlier this afternoon. I was in and out of the dealership in less than an hour today – I’ve spent more time in Home Depot buying a grill. I highly recommend Mercedes-Benz of Manhattan and Gregory.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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