Reviews
They really take care of me every time I bring my car in....
They really take care of me every time I bring my car in. I had an issue with my oil sensor on this last trip and the diagnosed the issue quickly and got my car back to me by the next morning.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy to hear about your experience with us. Thank you for your positive review. We look forward to seeing you soon
All my concerns and questions were answered and taken...
All my concerns and questions were answered and taken care of by Amanda Felix. Her attention to detail and constantly keeping me updated made this one of the best experiences I’ve had with any service agent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are pleased to hear about your experience with us, thank you for your kind review. We hope to see you on your next visit
Service was efficient, timely and effectively fixed my...
Service was efficient, timely and effectively fixed my problem. The staff was helpful and explained everything well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are happy to hear that! We always try to give our customers the very best. We are glad we could give you what you wanted and needed!
They made it really simple easy and convenient for me to...
They made it really simple easy and convenient for me to purchase a car and they went above and beyond what I’m used to when dealing with dealerships. Brought car for me look at and delivered car to me!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy to hear about your experience with us. We are so glad we hit the mark, have a wonderful rest of your week and let us know if you need anything else. Thank you for choosing Culver City Mazda
Solid. Great customer experience and free Lyft was great...
Solid. Great customer experience and free Lyft was great too. Had a nice experience. Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so happy to hear that! Thank you and have a great rest of your week!
Everyone was very nice but the problem was not fixed....
Everyone was very nice but the problem was not fixed. When they called to ask for feedback and I explained the problem was not fixed they did not offer to set up a new appointment rather they said I had to go online to register my feedback.
- Customer service 3.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We are sorry to hear that and we are sorry that we did not meet the mark on your visit.
I can’t say enough about my experience. They were:...
I can’t say enough about my experience. They were: professional, helpful, kind, and thorough. I can’t wait to go back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so happy to hear about your experience with us. Thank you for the kind review. We are excited to see you on your next visit!
The only challenge seemed to be getting my car. Had to...
The only challenge seemed to be getting my car. Had to wait about 15 minutes from when they paged for the car and I received it. I saw it sitting in the lot and had to wait a very long time for them to bring it to me.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review. We understand your frustration and are sorry that this was your experience. Thank you for taking the time to let us know so we can address the issue.
price quoted over phone for service was different after...
price quoted over phone for service was different after check in, paid more for service than expected
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving us your rating and review! All of us at Culver City Mazda appreciate your honest feedback!
Price is very high,to long waiting for crevice,...
Price is very high,to long waiting for crevice, appointment time was 10 am, they take my car at 11am
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
I am sorry to hear your experience was not a positive one. This is not the service we strive to provide and we appreciate you taking the time to let us know about it so we can improve in the future.