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Meet Dylan Isola

Dylan Isola headshot
Business Development Manager
(162 reviews)
Industry experience 5 years
Dealership experience 5 years

Reviews

I recently purchased a Honda CRV from the dealership.

I recently purchased a Honda CRV from the dealership. This was my 3rd purchase from this dealer. From the time I called at 5 PM Tuesday to the time I picked up the car was roughly 22 hours with all paperwork ready to sign. They gave me great trade in value for my Acura and even managed to give a slight haircut to the price of vehicle I purchased. They handled the financing with a rate my credit union was surprised to see. I can't say enough about Chris the GM and all the staff that assisted from my initial contact, finance and service. Amazing job folks and thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience! We’re honored that this was your third purchase with us and are thrilled we could make the process quick, smooth, and rewarding for you. Chris and the entire team will be delighted to hear your kind words. Enjoy your Honda CR-V, and we truly appreciate your continued trust in VW of Duluth!

Great staff very easy to work with.

Great staff very easy to work with.sales was not pushed or rushed, was a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're so glad to hear our team made your experience easy, relaxed, and pressure-free. Enjoy your new vehicle, and we look forward to working with you again in the future!

I ended up leasing my vehicle.

I ended up leasing my vehicle. First time I've done this. I was a little uncomfortable about limiting my miles, but I was assured that if I went over, it would be okay. I couldn't get that in writing, however. I am still a bit uncomfortable leasing. We will see how this goes. Dylan was excellent, personable, and provided a lot of help. I bought my first VW there and was super satisfied. I always had my oil change there and the waiting area has a TV, water, and snacks, which is great if it ends up taking a bit longer. I love this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your thoughtful review and for trusting us again with your vehicle needs! Leasing for the first time can feel like a big change, and we’re glad Dylan was able to walk you through the process and provide excellent support. We’re happy to hear you’ve enjoyed both your purchase and service experiences with us, snacks and all! We truly appreciate your loyalty and look forward to continuing to take care of you and your VW.

We love VW of Duluth!

We love VW of Duluth! Always a great experience! Will come back again and again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re so glad to hear you love VW of Duluth and always have a great experience. We truly appreciate your loyalty and look forward to welcoming you back again and again!

Fantastic experience.

Fantastic experience. Everyone was very professional.and the entire process was quick. I would definitely recommend Volkswagen of Duluth to friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re thrilled to hear everything was professional and efficient. We truly appreciate your recommendation!

Very knowledgeable and helpful in narrowing down what I

Very knowledgeable and helpful in narrowing down what I wanted in a vehicle trim and what are my requirements are.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback! We're glad our team could help you find the right fit by understanding your needs and preferences. Enjoy your new vehicle, and we’re here if you ever need anything else!

The vehicle was great and everyone involved in the

The vehicle was great and everyone involved in the transaction was professional and made it go smoothly. Thanks for the w cookies and mugs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We're so glad to hear everything went smoothly and that you're enjoying your new vehicle. The cookies and mugs are just a small token of our appreciation. We’re thrilled you liked them! Enjoy the ride and we hope to see you again down the road!

Very helpful and always kind.

Very helpful and always kind. Marcus was great with us. Have already mentioned this to other people!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We're so glad to hear Marcus made a great impression and that you’ve already shared your experience with others—word of mouth means the world to us. We look forward to seeing you again at Volkswagen of Duluth!

The staff at Volkswagen was easy to work with, and they

The staff at Volkswagen was easy to work with, and they answered every question I had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the great feedback! We're glad to hear our team was helpful and easy to work with. If any more questions come up down the road, we’re always here to help!

Excellent service, found the vehicle I wanted before the

Excellent service, found the vehicle I wanted before the tariffs went on. Thanks for an easy experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're so glad we could help you find the right vehicle at the perfect time. Enjoy every mile, and don't hesitate to reach out if you need anything down the road!