Reviews
I ended up leasing my vehicle.
I ended up leasing my vehicle. First time I've done this. I was a little uncomfortable about limiting my miles, but I was assured that if I went over, it would be okay. I couldn't get that in writing, however. I am still a bit uncomfortable leasing. We will see how this goes. Dylan was excellent, personable, and provided a lot of help. I bought my first VW there and was super satisfied. I always had my oil change there and the waiting area has a TV, water, and snacks, which is great if it ends up taking a bit longer. I love this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your thoughtful review and for trusting us again with your vehicle needs! Leasing for the first time can feel like a big change, and we’re glad Dylan was able to walk you through the process and provide excellent support. We’re happy to hear you’ve enjoyed both your purchase and service experiences with us, snacks and all! We truly appreciate your loyalty and look forward to continuing to take care of you and your VW.
We love VW of Duluth!
We love VW of Duluth! Always a great experience! Will come back again and again
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We’re so glad to hear you love VW of Duluth and always have a great experience. We truly appreciate your loyalty and look forward to welcoming you back again and again!
Professional staff and great experience purchasing from
Professional staff and great experience purchasing from VW. Customer satisfaction and service was excellent and top notch
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the fantastic review! We're thrilled to hear you had a great experience purchasing from VW of Duluth. Our team is dedicated to top-notch service and your satisfaction means the world to us. Enjoy your new vehicle!
Had a great experience salesman were very helpful and
Had a great experience salesman were very helpful and attentive to my vehicle needs 2 thumbs up
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the awesome feedback! We’re glad our sales team was helpful and attentive to your needs. Two thumbs up right back at you. We appreciate you choosing VW of Duluth!
We have recently purchased two vehicles from VW of Duluth
We have recently purchased two vehicles from VW of Duluth and been very satisfied with our experiences. All employees worked with us to make the deals work to fit our needs. We have two small children and live out of town, but always felt welcome and accommodated. We will be back to service our vehicles and shop when we are in need again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your continued trust in VW of Duluth! We're thrilled to hear that both of your experiences were smooth and accommodating, especially with little ones and a bit of travel involved. We're always here to make things as easy and welcoming as possible, and we look forward to seeing you again for service or your next adventure on wheels!
Everyone I dealt with was experienced, friendly, and
Everyone I dealt with was experienced, friendly, and knowledgeable. The only thing I thought that could have been improved is maybe doing some of the deal in an office instead of talking at a table in the common waiting area.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the thoughtful feedback! We're glad to hear our team was friendly and knowledgeable throughout your visit. We also appreciate your suggestion about added privacy during the buying process. It's valuable input that we’ll take into consideration as we work to improve our customer experience. Enjoy your new vehicle!
Excellent service, found the vehicle I wanted before the
Excellent service, found the vehicle I wanted before the tariffs went on. Thanks for an easy experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We're so glad we could help you find the right vehicle at the perfect time. Enjoy every mile, and don't hesitate to reach out if you need anything down the road!
I did not have an opportunity to work with Chris
I did not have an opportunity to work with Chris Johnston. But Keenan and Jake were awesome! They were not pushy with making a sale. They were very informative when it came to the questions that we asked. We wanted to make sure we covered all of our bases and left to go to other dealerships and talks and decided to go back to VW to do business with Keenan and Jake. They did amazing. The experience was stressful in anyway. We told them what we were looking for and every car we looked at was what we were looking for, our family. I don’t have a bad thing to say, and we appreciated all the help that they gave. It ultimately sent us home with a pre-owned vehicle for our family, which we love.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We're so glad to hear that Keenan and Jake provided a stress-free and informative car-buying experience for you. It’s great to know they listened to your needs and helped you find the perfect pre-owned vehicle for your family. We appreciate your business and hope you enjoy your new ride!
Easy to work with and very interested in my want and
Easy to work with and very interested in my want and needs. This was my second car from them. Very happy with this purchase also.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued trust in us! We're thrilled to hear that your experience was smooth and tailored to your needs. Enjoy your new vehicle, and we look forward to helping you again in the future!
Do not spend any money here.
Do not spend any money here. Worst place ever. Wasted time, money, and now filing a lawsuit against them!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We’re sorry to hear about your experience and we take feedback like this very seriously and would like the opportunity to understand and address your concerns. Please reach out to our Customer Relationship Manager or General Manager at 218.722.6989 so we can discuss this further and work toward a resolution. Your satisfaction is important to us, and we hope to hear from you soon.