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Sunset Ford

(6,298 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 7:00am–1:30pm
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2019 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (314) 464-2780 (314) 464-2780
Used (314) 372-2190 (314) 372-2190
Service (866) 781-2581 (866) 781-2581

Reviews

(6,298 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sunset Ford from DealerRater.

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Good customer service.

Bach, Mike and Treff were all friendly and vary Helpful. I would recommend this dealership to my friends. My wife loves her Explorer. After searching the St. Louis Market we found that Sunset had the best selection of vehicles to choose from. Thanks Guys! The Doyle's

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

The team was glad to help you during your visit to our dealership! We hope your wife loves her Explorer. Let us know if the Sunset Ford team can do anything else to help!

2015 Ford Mustang Convertible Ecoboost

I am rating Sunset Ford 5 stars because of the excellent service that I received. I bought my dream car 6 months ago from here. It's a 2015 Ford Mustang Convertible Ecoboost. Jim Wagstaff is the Car Salesman who assisted me. Jim is very genuine, calm, joyful, and easy to talk to, He was never pushy like some other salesmen who I had met at other dealerships. Jim made this experience smooth and easy. I was so excited to see the car and I can tell that he was excited right along with me. He and I took it for a test ride and a few days later, I purchased the vehicle. It's been 6 months now and I still love my car! I am still happy with my purchase. Jim just called me today to see if I needed anything and to offer services on the car. I highly recommend seeing him if you are interested in purchasing a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hey Shakira! Thanks for taking the time to leave Sunset Ford a review. Our team was glad to help you find exactly what you were looking for. We appreciate the review and recommendation!

Great easy purchase

I am very pleased with how pleasant and easy the car purchase was for our used 2016 Chrysler Town & Country. Bach was extremely helpful and really took the time to discuss things with us. Definitely no pressure or hassle. Bach was also really helpful in getting the car cleaned up again before we took delivery. Overall, a very good car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

This is wonderful to hear! It is always our goal to get each and every customer into the perfect vehicle and we aim to make car buying as simple as possible. Thank you for giving us the chance to earn your business, we hope to work with you again. Enjoy your vehicle!

Great Experience!

I found a car on Auto Trader online and a little chat box popped up. I asked the girl if the car was still available. She asked me to hang on while she checked. She came right back and said that it was! I hopped in my old clunker and drove down to the dealership. That car ended up being out of the monthly price range that I wanted to be in. I'll be honest, I left there kind of disappointed. Two days later I got a call saying they had a car with almost all of the option that I wanted that was within my range. I went straight there to test drive it. It was only missing two of the options that I was hoping for, but they weren't deal breakers. Other than that I LOVED the car and even more I loved the price! I also feel they gave me a more than fair deal on my trade-in. I was car shopping for 5 days straight. I visited several dealerships and worked with a lot of different sales people. Out of ALL of them, Sunset Ford was the ONLY one who didn't try to put me in something that I didn't want just to sell me a car that was in my price range! Instead they FOUND the right car in my price range. Literally, the only dealership out of many who took the time to do that. They went above and beyond to make sure I was satisfied. I purchased pre-owned and there were two minor things I wanted spruced up on the car and they agreed to do it without hesitation. When I trade this car in for the fully loaded version, I'll definitely go back to Sunset Ford! No pressure, no pushy salesperson, no anxiety of having to repeatedly say no over the same car. Every person, from sales, finance, to managers were awesome to work with! Thanks to the Ford staff! The Michael's

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! We are very happy to hear that our team was able to help you find the perfect vehicle. Our team truly enjoyed working with you and we appreciated the chance to earn your business. It was such a pleasure having you here, and we wish you all the best!

Honest and and pressure free

Keith has always been honest and forthcoming with my wife and I while purchasing vehicles, answering all questions honestly and never suggesting anything above our comfortable price range. We’ve purchased 3 Fords from Keith and will continue doing business with him for as long as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time!

Great place to buy your car from !!

My salesmen Alex did everything to ensure I got what I wanted in a car , explain things to me and showed me how things worked. He was very enthused and happy to help me in anyway he could which is great because buying a new car is an important decision !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your vehicle! It is outstanding to hear that Alex made your visit top notch and provided you with the service you deserved. We hope that you love and enjoy your new vehicle to the fullest. Please let us know if there is anything more that we can do and we'll see you next time!

Purchase of 2017 mustang

Alex gave me no high pressure to buy. He was very helpful explaining options even took the time to get is own phone chager/jack to download my phone into the cars program.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review, Bill! It was such a pleasure helping you find a great new car and we can't thank you enough for the business. We wish you all the best, enjoy your new Mustang. Welcome to the family!

Mike gerahty sold car in rain

Saturday in rain eager to service customers far best car buying experience ever had thanks very much. lol ok no further than mike g at sunset ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and we look forward to a long relationship with you!

An enjoyable buying experience

Bach Mcateer is a knowledgeable and excellent salesman. He made the buying experience of our 2014 Lexus ES350, an enjoyable one. He answered all my questions and solved a couple of problems that needed to be addressed. He was very helpful, but not high pressured like salesmen at most other dealerships. There were no games played, and the price we negotiated was very fair. Justin Lombard handled our paperwork, and was also excellent to work with. I highly recommend contacting Bach if you are looking to purchase a "new used" car. I would definitely use him again. I can tell from this one transaction, that Sunset Ford is an excellent organization to do business with. For comparison, I went a couple of days before to a dealership at Lindbergh & Manchester and had a very poor experience. I have been considering a new SUV for me. I went on the lot and started looking at the vehicles and no one approached me to see if I needed help. I walked inside onto the showroom floor and began looking at a particular vehicle, I sat in the drivers seat to check it out, opened the back door and sat inside to check out the leg room, then I went to the back of the SUV lifted the tailgate to see how roomy it was. Not once did a salesperson approach me. I walked, and will never go back there. When I need my next car, I will call Bach at Sunset Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience with us, Bernie! It is wonderful to hear that Bach has provided you with great service and made your visit with us top notch. Our team appreciates your business and we hope to have the chance to work with you again.

awesome

larry was a perfect salesman and he knew his stuff very well. very glad I went to this dealer and got him as my salesman

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Customer service is our #1 priority and we thank you for recognizing our efforts. Larry is a real asset to our team and we are so happy to hear about your visit. We appreciate your business and hope to work with you again.