Reviews
Write a reviewMy new GMC
Great experience at DG. No sales pitch. Every small flaw was pointed out before sale. Friendly service and prompt with all aspects of sale. Highly recommend Dave for a good used auto. 5 stars
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2006 Toyota
We bought our daughter a 2006 Toyota for her first car and the process was great. Dave went above and beyond making sure the car was 100% safe and ready to drive!! We have two other kids that will need cars soon and Dave will be our only shopping stop! Thank you Dave for all your help. Jim
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2007 Honda Civic EX
I bought a 2007 Honda Civic EX from DG Automotive in November of 2013. When I bought the car, the drivers side visor was missing and the interior overhead cabin lighting was not working. I was told these would be fixed but they never were. I was also told the car had new all season tires, but when the winter weather really started to hit, it became questionable whether they were new or not. I ended up having to buy 4 new tires on a car I just bought. The car was fine during the winter months after that. Come April, I had an over heating problem which resulted in having to get a new motor. Thankfully for Honda's recall, I didn't have to pay anything for that. Then recently, I moved to San Marcos, TX, and found that the AC didn't work. I didn't use the AC in upstate NY so I didn't know that was an issue until now. I just had to have the wheel bearing replaced, and the breaks and rotors are also shot at this point and I've only had the vehicle for 7 months. Despite the great service and how helpful DG Automotive was in obtaining this vehicle, I'm quite displeased on having given a car that needs so much work. It seems ever since I bought the vehicle, something is constantly wrong with it. These things should have been checked and/or replaced before a consumer buys the vehicle. I definitely would not consider buying a vehicle from DG again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I make every effort to please my customers and did so with Brianna. I would like to address the mistruths she has posted, I have a half dozen emails that contradict her current story. -The sun visor and dome light were brought to my attention weeks after the sale, I told he it was an oversight on my end and the parts were at my dealership to replace the 2 items. She agreed to stop by and I would replace them for free: she never stopped by. Parts are still here. -She was NOT told the car had 4 new tires, in fact I made her very aware that the "all season tires" that were on the car passed inspection and were fine for summer use but the tread pattern and wear on them would not be great in the winter on a small car like a Civic. I suggested I help her get some new dedicated snow tires, she replied her friend owed her a favor and could get her tires so it was left at that. 1 month later she calls upset that her car is not good in snow...she never got new tires from her friend. She also told me the ones on there would not pass inspection and demanded I purchase her 4 new tires to which I agreed with the contingency that the tires indeed would not pass inspection, if they did pass we were to split the cost. I ordered the 4 tires and had them shipped to a repair facility (Mavis Tire)just 2 miles from her apartment to make it easy for her. I notified her the tires were in and she could call and make an appointment at her convenience. She never called them. -There was no overheating problem to fix while the car was in my possession, it sounds like Honda knew of the failure and took care of it. Be thankful you bought a car from a manufacturer that takes care of their second hand customers. -I am sorry for your A/C trouble, it was 20 degrees outside at time of purchase, had you contacted me about that or the wheel bearing I gladly would have helped fix these small items. I have tried to please you Brianna, it is unfortunate for me that you would rather leave a negative comment than pick up the phone and call me or the people I work with. Dave @ DG
Perfect Honda Civic
Just purchased a 2010 Honda Civic Coupe from Dave - the car was perfect in every way and had a detailed Carfax service history that showed the car had been well-maintained. He gave me exactly what Kelly Blue Book stated my trade was worth and had my new car ready on time. Much to my surprise he had installed a new set of pads and rotors on all four corners of the car - not necessary as the brakes on the car worked fine and passed inspection - but Dave wanted the car to be 'like new' when I picked it up. What a pleasant experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
WIN-WIN!
I purchased a 2010 Toyota Corolla from Dave at DG Automotive and my experience was fantastic. Dave was extremely helpful in figuring out what car would best fit my lifestyle and finding a car in a timely manner that also aligned with my budget. Dave is an honest and trustworthy dealer and I recommend his services to anyone looking for a vehicle. Thanks Dave, i'll definitely be coming back for more business in the future!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
05 Honda Accord
Working with Dave was such a refreshing experience. Got a great deal on a beautiful uses Honda Accord. Davewas aalways available and more than willing to help with anything he could. I have had a couple of bad experiences before with other places but the experience I had with DG automotive was fantastic to say the least. I definitely plan on doing business with him again and would recommend him to whoever is looking for a quality vehicle at a great price with exceptional service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Scion XB
Bought a 2005 Scion xB for my son as a graduation present. Dave was great -- no high pressure, very helpful, easy to work with. The price was quite fair, and the car is super! I would recommend DG Automotive to anyone. Gary
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good to hear from you Gary, glad the car was a hit with your son! Thank you again for your business! DG
Great experience!
This is the 2nd vehicle we've bought from Dave. We told him what we were looking for & he found it quickly & made the process of buying a car very easy! All of his vehicles are super clean. He's very honest, reasonably priced, not pushy & very knowledgeable about cars & the car buying process. I'd defiantly recommend him to anyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
THANKS! Customers kind words mean the world to us here at DG Automotive.
2x customer
Ended up buy two trucks from Dave. Both times he found what catches my eye. He knows how to find them. Been good mechanically too and hassle free. I would recommend Dave to anyone. Even if he doesn't have what you need he knows how to find it, saving you the tiresome work and risk. Plus he is more than fair with his prices. Thanks Dave
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great service
I've bought four vehicles from Dave at DG Auto. All four are high quality used vehicles. That are still in excellent shape. He knows how to pick them and has an excellent eye for quality and reliable vehicles. I will be using him in the future and highly recommend his business to anyone looking for a used vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase