Reviews
Make you feel at home.
Nicest people and best service. Coming from out of town, they made me feel right at home. They are the best. Truck fixed and running perfectly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are more than glad to be of service, Mel. Please let us know if there's anything else we can do for you. Thanks so much for your positive feedback!
Great work ethic......so so fair
Very fair cost on a truck repair.....very quick too
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service Repair
The experience was the same as usual , [ EXCELLENT ].From the service manager to the writer to the technician !!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the feedback. If you need more help, our team is available to talk -- safe travels!
Great place to go
Everything went great. Even though they were busy they got me going quickly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you enjoyed working with our staff, James. Thanks again for the positive feedback!
Great service
Dealership provided professional service and fast service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great SERVICE
Great service! And very courteous and knowledgeable staff!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best Service and friendly staff!
Best service and dealership I have ever been to!! Keep up the great work!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback with us. Safe travels!
Service
The service department at Crossroads Ford is top notch. My Service Advisor, Evin, is very knowledgeable and delivers what he promises. The work is always done right and on time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Customer
I have been doing business with this dealership for over 13 yrs. As a woman, I have always felt comfortable with the service department and have always been satisfied with the extraordinary service I have received. Evin, Anne, Ken, and George are the best! I have gotten to and from work with the great courtesy ride service and the good repair service has always proved to be top of the line!! 2011 Ford Taurus is my current car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ford Fusion
Evin, my service advisor, was professional, courteous and treated me well. It took a little longer than we thought but all is well. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your warm review of the team here at Crossroads Ford Lincoln of Southern Pines! Safe travels!