Reviews
Grace Auto was fantastic!
Grace Auto was fantastic! Ronnie Funes was very professional and extremely helpful. I am very pleased with my experience with the Ronnie. I would highly recommend.
Grace Auto was fantastic!
Grace Auto was fantastic! Ronnie Funes was very professional and extremely helpful. I am very pleased with my experience with the Ronnie. I would highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Grace Auto was fantastic!
Grace Auto was fantastic! Juan & Robert were very professional and extremely helpful! I am very pleased with my experience with the both gentleman!
Grace Auto was fantastic!
Grace Auto was fantastic! Juan & Robert were very professional and extremely helpful! I am very pleased with my experience with the both gentleman!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This places bread and butter are “rebuilt” titles on
This places bread and butter are “rebuilt” titles on transit vans. They claim “certified” but don’t let that deceive you. It’s their certification which is up to 3 months. I drove over a hour to get there and they couldn’t get my price where it needed to be. A day later, they reached out to let me know they could significantly lower it. They lost my business the moment they let me leave. Albert was a swell guy, you can never put the blame on the guy up front. It’s those sneaky, greedy finance guys giving them the numbers and raising the prices when they see more money to be made. The building needs a face lift, your coffee sucked, and for a Saturday morning, you could’ve put out some doughnuts. Stick to the warranty work the other shops send you to do. And stop throwing around the word certified like a means a xxxx thing. Just say you guarantee the xxxx thing for three months. Car places like this, they live up to the stereotype of dealerships. Albert, do yourself a favor and find a job at a reputable place or just go wait tables. You’re too nice of a guy to be working for these crooks.
This places bread and butter are “rebuilt” titles on
This places bread and butter are “rebuilt” titles on transit vans. They claim “certified” but don’t let that deceive you. It’s their certification which is up to 3 months. I drove over a hour to get there and they couldn’t get my price where it needed to be. A day later, they reached out to let me know they could significantly lower it. They lost my business the moment they let me leave. Albert was a swell guy, you can never put the blame on the guy up front. It’s those sneaky, greedy finance guys giving them the numbers and raising the prices when they see more money to be made. The building needs a face lift, your coffee sucked, and for a Saturday morning, you could’ve put out some doughnuts. Stick to the warranty work the other shops send you to do. And stop throwing around the word certified like a means a xxxx thing. Just say you guarantee the xxxx thing for three months. Car places like this, they live up to the stereotype of dealerships. Albert, do yourself a favor and find a job at a reputable place or just go wait tables. You’re too nice of a guy to be working for these crooks.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great salesman, really appreciate everything he did to
Great salesman, really appreciate everything he did to make this happen! . Very professional! Great dealership!
Great salesman, really appreciate everything he did to
Great salesman, really appreciate everything he did to make this happen! . Very professional! Great dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Juan was amazing!
Juan was amazing! his customer service and salesmanship is the best I’ve ever seen! I’ve bought several cars before and he’s the best salesman I’ve ever dealt with in my life. thanks Juan! - Michelle Samy
Juan was amazing!
Juan was amazing! his customer service and salesmanship is the best I’ve ever seen! I’ve bought several cars before and he’s the best salesman I’ve ever dealt with in my life. thanks Juan! - Michelle Samy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Drove 2 hours to look at a Mercedes Grace Auto Group had
Drove 2 hours to look at a Mercedes Grace Auto Group had on their lot. I had several questions regarding the vehicle before driving 2 hours to test drive it. My questions were promptly addressed and answered. The car was in excellent condition as advertised. The staff was extremely friendly and knowledgeable. I bought the vehicle! My salesman Blenner was a joy to work with and made the process smooth and pleasant. We also met with Rob the Manager who went over the final cost of the vehicle in detail. Overall a great experience! I highly recommend. Would also like to mention Adam who recommended a great restaurant nearby for lunch while my new car was getting cleaned and ready to drive home!!
Drove 2 hours to look at a Mercedes Grace Auto Group had
Drove 2 hours to look at a Mercedes Grace Auto Group had on their lot. I had several questions regarding the vehicle before driving 2 hours to test drive it. My questions were promptly addressed and answered. The car was in excellent condition as advertised. The staff was extremely friendly and knowledgeable. I bought the vehicle! My salesman Blenner was a joy to work with and made the process smooth and pleasant. We also met with Rob the Manager who went over the final cost of the vehicle in detail. Overall a great experience! I highly recommend. Would also like to mention Adam who recommended a great restaurant nearby for lunch while my new car was getting cleaned and ready to drive home!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Juan helped me out great experience didn’t take long at
Juan helped me out great experience didn’t take long at all. Recommend grace auto group to any one looking for great service.
Juan helped me out great experience didn’t take long at
Juan helped me out great experience didn’t take long at all. Recommend grace auto group to any one looking for great service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
He was very knowledgeable about the vehicle which made
He was very knowledgeable about the vehicle which made the purchasing process absolutely easygoing. I would highly recommend.
He was very knowledgeable about the vehicle which made
He was very knowledgeable about the vehicle which made the purchasing process absolutely easygoing. I would highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Blenner is always available to help.
Blenner is always available to help. He is warm and truthful. We will be back for our next car.
Blenner is always available to help.
Blenner is always available to help. He is warm and truthful. We will be back for our next car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Second buy from grace.
Second buy from grace. Very impressed with expertise .very helpful with finding us the right van to fit our business.
Second buy from grace.
Second buy from grace. Very impressed with expertise .very helpful with finding us the right van to fit our business.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
