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Gates Auto Outlet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (7 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (7 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Lance, Austin, and Matt couldn't have been more kind

Lance, Austin, and Matt couldn't have been more kind patient and helpful. Gates auto truly made the car buying experience a pleasure. The team was professional, courteous, and incredibly helpful.

Lance, Austin, and Matt couldn't have been more kind

Lance, Austin, and Matt couldn't have been more kind patient and helpful. Gates auto truly made the car buying experience a pleasure. The team was professional, courteous, and incredibly helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome Experience

When we went to Gates Auto Outlet, it was a welcoming atmosphere, everyone was nice. Cory Conrad went above and beyond helping me and my son, when we were shopping for a car very knowledgeable. We bought the car in March and I didn't realize they had lock on them. I didn't have a key and Cory came by to assist me and this morning he called to make sure that I was taken care of. I will always go back and I highly recommend if you are going to buy a car go see Cory Conrad

Awesome Experience

When we went to Gates Auto Outlet, it was a welcoming atmosphere, everyone was nice. Cory Conrad went above and beyond helping me and my son, when we were shopping for a car very knowledgeable. We bought the car in March and I didn't realize they had lock on them. I didn't have a key and Cory came by to assist me and this morning he called to make sure that I was taken care of. I will always go back and I highly recommend if you are going to buy a car go see Cory Conrad

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing company

Shawn Lombardo was amazing with helping us find the car we needed for our family! Very perfessional and understanding couldn?t asked for a better dealership to go to. Thank you guys so much!

Amazing company

Shawn Lombardo was amazing with helping us find the car we needed for our family! Very perfessional and understanding couldn?t asked for a better dealership to go to. Thank you guys so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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H=Great selection of used trucks!

The finance department did a great job of helping with an older higher mileage truck when other dealers could not or would not take the time. Thank you all!

H=Great selection of used trucks!

The finance department did a great job of helping with an older higher mileage truck when other dealers could not or would not take the time. Thank you all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Extremely Helpful

Shawn Lombardo was extremely helpful. When you visit ask for Shawn.

Extremely Helpful

Shawn Lombardo was extremely helpful. When you visit ask for Shawn.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Recommended

Gary and Roy at Gates made getting into a new vehicle a breeze. They were knowledgeable and courteous. I definitely recommend buying here to anyone looking for a new vehicle.

Recommended

Gary and Roy at Gates made getting into a new vehicle a breeze. They were knowledgeable and courteous. I definitely recommend buying here to anyone looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Don't even think about it!

Drove 173 miles with a mechanic (who I paid $150) to look at what was suppose to a car in great shape. When we got there the thing had dent and dings all over it the inside was filthy and the car had been wrecked and poorly repaired. they tried to tell me that they did not know it had been wrecked because the carfax did not show it as being wrecked. Any one opening the hood should be able to tell by a the over spray that this car had had front end damage. Do no waste your time with these people. they wasted 8 hours of my time and $150.00 of my money and then wanted me to look at other cars they had. RIGHT!!

Don't even think about it!

Drove 173 miles with a mechanic (who I paid $150) to look at what was suppose to a car in great shape. When we got there the thing had dent and dings all over it the inside was filthy and the car had been wrecked and poorly repaired. they tried to tell me that they did not know it had been wrecked because the carfax did not show it as being wrecked. Any one opening the hood should be able to tell by a the over spray that this car had had front end damage. Do no waste your time with these people. they wasted 8 hours of my time and $150.00 of my money and then wanted me to look at other cars they had. RIGHT!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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