Reviews
I got there before it opened, had my appt.
I got there before it opened, had my appt.already scheduled. I understood the information Doug the service guy told me, he was extremely information al. Thanks Doug!!
I got there before it opened, had my appt.
I got there before it opened, had my appt.already scheduled. I understood the information Doug the service guy told me, he was extremely information al. Thanks Doug!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Good morning my name is armando mendoza I have the
Good morning my name is armando mendoza I have the pleasure of owning one of these beautiful cars that this dealer has. I would for sure recommend this volvo dealer every single person that works here is so friendly and helpful no matter who it is. I just had my car serviced and ryan pereira was that one that i had the pleasure of working with and in my opinion was the best experience i ve had so far keep up the amazing job that everyone here does day in and day out thank you so much
Good morning my name is armando mendoza I have the
Good morning my name is armando mendoza I have the pleasure of owning one of these beautiful cars that this dealer has. I would for sure recommend this volvo dealer every single person that works here is so friendly and helpful no matter who it is. I just had my car serviced and ryan pereira was that one that i had the pleasure of working with and in my opinion was the best experience i ve had so far keep up the amazing job that everyone here does day in and day out thank you so much
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service with knowledgeable, professional and
Great service with knowledgeable, professional and friendly staff!!! Wonderful experience every time. My husband and I are so happy we bought a Volvo from Volvo of Naples!!!
Great service with knowledgeable, professional and
Great service with knowledgeable, professional and friendly staff!!! Wonderful experience every time. My husband and I are so happy we bought a Volvo from Volvo of Naples!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I went to Volvo in Naples, Fl.
I went to Volvo in Naples, Fl. for the yearly maintenance oil change. Derrick was the person that helped with the process. He was very nice , informative and helpful in explaining the maintenance process.
I went to Volvo in Naples, Fl.
I went to Volvo in Naples, Fl. for the yearly maintenance oil change. Derrick was the person that helped with the process. He was very nice , informative and helpful in explaining the maintenance process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent experience.
Excellent experience. I have only purchased Volvo?s for the past 20 years. All of my vehicles have been purchased from Naples Volvo. I always have a great, seamless experience with them.
Excellent experience.
Excellent experience. I have only purchased Volvo?s for the past 20 years. All of my vehicles have been purchased from Naples Volvo. I always have a great, seamless experience with them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service including software updates was faster than
Service including software updates was faster than expected. All green inspection, and no further work required. I have serviced my Volvo?s at this dealership for years
Service including software updates was faster than
Service including software updates was faster than expected. All green inspection, and no further work required. I have serviced my Volvo?s at this dealership for years
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Took good care of me and my car.
Took good care of me and my car. Answered all my questions. Quick to respond to my concerns. Had an issue with one repair no grief no pushback immediately resolved the issue in my favor
Took good care of me and my car.
Took good care of me and my car. Answered all my questions. Quick to respond to my concerns. Had an issue with one repair no grief no pushback immediately resolved the issue in my favor
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service!
Great service! Called and appointment scheduled for the next day. My service advisor, Ryan P. Was extremely helpful and making sure the issue was resolved. I would not hesitate to reach out to him again. Great experience.
Great service!
Great service! Called and appointment scheduled for the next day. My service advisor, Ryan P. Was extremely helpful and making sure the issue was resolved. I would not hesitate to reach out to him again. Great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Terrible experience at Volvo Naples.
Terrible experience at Volvo Naples. I brought my car in the same day the A/C went out. They said it was the air compressor and quoted my husband $6,000—double what other Volvo dealers and local shops estimated. When we asked if they could adjust the price because it seemed high, they flatly said no. We declined the repair but did authorize a software update and diagnostics. Later, I noticed they had a coupon for a free A/C check yet still charged me $299.95 for it just that piece. They also charged me $150.97 for the software upgrade and the part cost $0.99 per my repair summary. When I questioned the charges to better understand at pick up, since it was my car, the service advisor brushed me off, saying my husband already agreed and told me to just insert my card for payment. Extremely disappointed. Unfriendly, unhelpful, and clearly trying to take advantage. I will never return and will actively warn others about Volvo Naples. Go somewhere else to get your Volvo serviced for sure!
Terrible experience at Volvo Naples.
Terrible experience at Volvo Naples. I brought my car in the same day the A/C went out. They said it was the air compressor and quoted my husband $6,000—double what other Volvo dealers and local shops estimated. When we asked if they could adjust the price because it seemed high, they flatly said no. We declined the repair but did authorize a software update and diagnostics. Later, I noticed they had a coupon for a free A/C check yet still charged me $299.95 for it just that piece. They also charged me $150.97 for the software upgrade and the part cost $0.99 per my repair summary. When I questioned the charges to better understand at pick up, since it was my car, the service advisor brushed me off, saying my husband already agreed and told me to just insert my card for payment. Extremely disappointed. Unfriendly, unhelpful, and clearly trying to take advantage. I will never return and will actively warn others about Volvo Naples. Go somewhere else to get your Volvo serviced for sure!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Very pleasant experience, from the greeting in the
Very pleasant experience, from the greeting in the service lane to the report from the Service adviser upon leaving. The complimentary car wash is a nice plus!!
Very pleasant experience, from the greeting in the
Very pleasant experience, from the greeting in the service lane to the report from the Service adviser upon leaving. The complimentary car wash is a nice plus!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase