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Harper Jaguar Alfa Romeo Maserati

(92 reviews)
Visit Harper Jaguar Alfa Romeo Maserati
Sales hours: 8:30am to 6:30pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–6:30pm 7:30am–6:00pm
Tuesday 8:30am–6:30pm 7:30am–6:00pm
Wednesday 8:30am–6:30pm 7:30am–6:00pm
Thursday 8:30am–6:30pm 7:30am–6:00pm
Friday 8:30am–6:30pm 7:30am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (865) 338-5334 (865) 338-5334
Used (865) 338-5274 (865) 338-5274
Service (865) 338-5149 (865) 338-5149

Inventory

See all 113 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2019.
We are proud to have the most knowledgeable and honest Jaguar, Alfa Romeo, Maserati staff in the nation. When dealing with our team you will receive what has been described as the "easiest car buying experience in the South." Shannon Harper the owner of the dealership is involved daily in ensuring your satisfaction. You can e-mail our owner and receive a personal response shannonharper@harperdealerships.com

Service center

Phone number (865) 338-5149

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

(92 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Harper Jaguar Alfa Romeo Maserati from DealerRater.

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This was my first service experience for my Alfa Romeo

This was my first service experience for my Alfa Romeo with Harper. It exceeded my expectations in every way possible. I interacted with Zach throughout the experience. He is exceptional in his customer interactions and competence. I especially appreciated his frequent communications.. He is A+ in every respect.

This was my first service experience for my Alfa Romeo

This was my first service experience for my Alfa Romeo with Harper. It exceeded my expectations in every way possible. I interacted with Zach throughout the experience. He is exceptional in his customer interactions and competence. I especially appreciated his frequent communications.. He is A+ in every respect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Patricia, we're glad Zach made your first service experience with Harper Maserati - Alfa Romeo the best it could be. We truly value your business and look forward to seeing you again!

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Excellent service, top notch support team.

Excellent service, top notch support team. Zach runs a great operation I highly recommend them for all your Maserati service needs.

Excellent service, top notch support team.

Excellent service, top notch support team. Zach runs a great operation I highly recommend them for all your Maserati service needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jan, your feedback is music to our ears! We're happy to hear you had such a positive experience with Zach and the team. Thank you for choosing Harper Maserati Service Center and recommending our business. Safe travels!

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Repair issue was quickly identified and fixed.

Repair issue was quickly identified and fixed. Work was clearly communicated. I highly recommend Darrell and the service department at Harper.

Repair issue was quickly identified and fixed.

Repair issue was quickly identified and fixed. Work was clearly communicated. I highly recommend Darrell and the service department at Harper.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Dave, thank you for your thoughtful feedback! We will be sure to pass along your kind words to Darrell and the rest of the team! See you next time at Harper Maserati Service!

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Kenny and Jim did another great job servicing my Range

Kenny and Jim did another great job servicing my Range Rover. Amazing team that always does what they say. I couldn't be happier with the service. Impeccable!

Kenny and Jim did another great job servicing my Range

Kenny and Jim did another great job servicing my Range Rover. Amazing team that always does what they say. I couldn't be happier with the service. Impeccable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the kind words about Kenny, Jim, and the rest of the Harper Maserati team! We are grateful to have earned your confidence.

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Excellent dealership experience.

Excellent dealership experience. No pressure, competent salesperson (Wayne). Sales manager made me feel that the dealership really valued my business.

Excellent dealership experience.

Excellent dealership experience. No pressure, competent salesperson (Wayne). Sales manager made me feel that the dealership really valued my business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tricia, we're delighted to hear that Wayne and the team at Harper Maserati made your experience so positive. Thank you for choosing us!

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Highly recommend!

Highly recommend! Carter helped us and was amazing. The whole process of trading in my vehicle and getting a new one was smooth and easy. They helped me get a good trade offer over the phone from 4.5 hours away and had the best deal I could find on a used Highlander. You won’t be disappointed!

Highly recommend!

Highly recommend! Carter helped us and was amazing. The whole process of trading in my vehicle and getting a new one was smooth and easy. They helped me get a good trade offer over the phone from 4.5 hours away and had the best deal I could find on a used Highlander. You won’t be disappointed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Whitney, we're delighted to hear that Carter and the Harper Maserati team made your trade-in experience smooth and easy. Thank you for recommending us! Enjoy your new-to-you Highlander!

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Buying a car from Harper Maserati was a nice experience,

Buying a car from Harper Maserati was a nice experience, everyone was professional. Carter was wonderful to deal with and Brandon walked us through each step, both staying late to ensure everything was done. After buying different vehicles over the years, dealing with such sweet people that truly love the job that they do, was a new experience. Would definitely recommend buying from this dealership!!

Buying a car from Harper Maserati was a nice experience,

Buying a car from Harper Maserati was a nice experience, everyone was professional. Carter was wonderful to deal with and Brandon walked us through each step, both staying late to ensure everything was done. After buying different vehicles over the years, dealing with such sweet people that truly love the job that they do, was a new experience. Would definitely recommend buying from this dealership!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with Harper Maserati! We're delighted to hear that Carter and Brandon provided exceptional service, making the process smooth and enjoyable. We appreciate your recommendation and look forward to serving you again in the future!

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My husband and I have been loyal customers for over 20

My husband and I have been loyal customers for over 20 years. During that time, we've purchased numerous vehicles from both Harper and other luxury dealerships. However, since discovering Harper, we haven't considered going anywhere else. The level of service they provide truly surpasses any other dealership we've encountered, and the customer service is consistently unparalleled.

My husband and I have been loyal customers for over 20

My husband and I have been loyal customers for over 20 years. During that time, we've purchased numerous vehicles from both Harper and other luxury dealerships. However, since discovering Harper, we haven't considered going anywhere else. The level of service they provide truly surpasses any other dealership we've encountered, and the customer service is consistently unparalleled.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your loyalty and kind words about Harper Maserati! We're delighted to hear that our service has kept you coming back over the years. We look forward to continuing to provide unparalleled experiences in the future!

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As,Always the service provided by Kenny Rolen was

As,Always the service provided by Kenny Rolen was excellent. Kenny addresses everything I request and explains all the work done and informs me of other maintenance that may need to be addressed at my next visit. Kenny is the reason I came to Harper British and will continue. Could not ask for better care to my Range Rover

As,Always the service provided by Kenny Rolen was

As,Always the service provided by Kenny Rolen was excellent. Kenny addresses everything I request and explains all the work done and informs me of other maintenance that may need to be addressed at my next visit. Kenny is the reason I came to Harper British and will continue. Could not ask for better care to my Range Rover

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Dave, it's fantastic to hear that Kenny continues to provide excellent service at Harper Maserati. We're delighted you trust us with your Range Rover's care and look forward to seeing you next time! Safe travels until then!

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Impeccable service.

Impeccable service. Kenny and his team do a great job. A much better service option than the Land Rover dealership.

Impeccable service.

Impeccable service. Kenny and his team do a great job. A much better service option than the Land Rover dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jay, we're delighted to hear that Kenny and the team at Harper Maserati provided you with impeccable service. Thank you for choosing us over other options!

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