Reviews
Write a reviewBest purchase service experience!
Highly recommend. Service is impeccable! No presure, personable yet professional. Owner is informative, honest, reliable, listens (helps you get what you are looking for but many options), very competitive prices, goes above and beyond to make your car buying experience as comfortable for you! Definitely recommend!
Best purchase service experience!
Highly recommend. Service is impeccable! No presure, personable yet professional. Owner is informative, honest, reliable, listens (helps you get what you are looking for but many options), very competitive prices, goes above and beyond to make your car buying experience as comfortable for you! Definitely recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best experience ever
My Sister and I were having one of the worst days of our lives. We had been car shopping all day, and there were plenty of cars to be seen. There just weren't any "quality" cars in my price range. All the Lots we browsed just didnt seem to take any pride in their cars. They look raggedy. We felt spent, and disappointed. We were about to give up, and drive home, and thats when we saw E-Smart Auto. Finally!!! We found a Dealership that really knows the value of a dollar, and they wanted to prove it. After we parked, the dealer came out and asked "What are you looking for?". We both looked at each other, and said "The cheapest and most dependable car you got.". We expected to be treated like paupers, but the dealer led us to a beautiful "LEXUS"!!!! Oh My GOD!! It WAS Super cheap, beautiful,ran great, and even though they were practically giving it away,.......it was still out of our league. The dealer looked at our disappointment, and realized we had a virtually non existent amount of funds. To our surprise, he looked at us and said "Im going to talk to my management about you." and he left, but before he did he pointed out yet another car we knew looked out of our price range. He said "I'll get the keys.". I got in the car thinking "I really like this car, but it's obviously another car that cant be mine.". I was wrong. That car is sitting in front of my house right now. Do you know why? Its because most dealerships only care about your money, and commission. The Dealers who dealt with us at E Smart Auto cared about my financial situation. After finding out that they weren't going to make any money off the deal, they still went the extra mile to make sure we had a good running, good looking car, and a great buying experience. Dont get me wrong. EVERY SINGLE CAR ON THEIR LOT looked amazing, and each car had an amazing price to match. This place needs to be seen by everyone. Go here!! Go here now!!! You wont be disappointed. To this day, my sister and I are still talking about our fortune at finding this place. E Smart Auto treated me well, and I will always be grateful for their kindness, and understanding nature.
Best experience ever
My Sister and I were having one of the worst days of our lives. We had been car shopping all day, and there were plenty of cars to be seen. There just weren't any "quality" cars in my price range. All the Lots we browsed just didnt seem to take any pride in their cars. They look raggedy. We felt spent, and disappointed. We were about to give up, and drive home, and thats when we saw E-Smart Auto. Finally!!! We found a Dealership that really knows the value of a dollar, and they wanted to prove it. After we parked, the dealer came out and asked "What are you looking for?". We both looked at each other, and said "The cheapest and most dependable car you got.". We expected to be treated like paupers, but the dealer led us to a beautiful "LEXUS"!!!! Oh My GOD!! It WAS Super cheap, beautiful,ran great, and even though they were practically giving it away,.......it was still out of our league. The dealer looked at our disappointment, and realized we had a virtually non existent amount of funds. To our surprise, he looked at us and said "Im going to talk to my management about you." and he left, but before he did he pointed out yet another car we knew looked out of our price range. He said "I'll get the keys.". I got in the car thinking "I really like this car, but it's obviously another car that cant be mine.". I was wrong. That car is sitting in front of my house right now. Do you know why? Its because most dealerships only care about your money, and commission. The Dealers who dealt with us at E Smart Auto cared about my financial situation. After finding out that they weren't going to make any money off the deal, they still went the extra mile to make sure we had a good running, good looking car, and a great buying experience. Dont get me wrong. EVERY SINGLE CAR ON THEIR LOT looked amazing, and each car had an amazing price to match. This place needs to be seen by everyone. Go here!! Go here now!!! You wont be disappointed. To this day, my sister and I are still talking about our fortune at finding this place. E Smart Auto treated me well, and I will always be grateful for their kindness, and understanding nature.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service
Stopped at the dealership to look at an expedition. The owner was upfront with the issues the expedition had and told us everything he knew about the vehicle including what his mechanic told him. I highly recommend this dealership to anyone that is looking for great prices and honesty.
Great service
Stopped at the dealership to look at an expedition. The owner was upfront with the issues the expedition had and told us everything he knew about the vehicle including what his mechanic told him. I highly recommend this dealership to anyone that is looking for great prices and honesty.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Beautiful used cars at a great deal!
We were looking for a safe car for our daughter graduating high school so we were looking down the street from E Smart and test driving a car and drove by them and found the saw the perfect car in his lot. This car was so clean and when we test drove it we were sold! Chris Lee was very helpful and we bought the Volvo for our daughter. The next year my car was having problems so we bought a Mercedes Benz from him. I still have that car and love it. My wife started a new job and was driving the interstate more so I wanted to get her a newer car so we are in the process of buying another Mercedes from her. We would highly recommend Chris Lee with E Smart Auto Group. Sincerely, Tim & Robin Adams Gum Spring, VA
Beautiful used cars at a great deal!
We were looking for a safe car for our daughter graduating high school so we were looking down the street from E Smart and test driving a car and drove by them and found the saw the perfect car in his lot. This car was so clean and when we test drove it we were sold! Chris Lee was very helpful and we bought the Volvo for our daughter. The next year my car was having problems so we bought a Mercedes Benz from him. I still have that car and love it. My wife started a new job and was driving the interstate more so I wanted to get her a newer car so we are in the process of buying another Mercedes from her. We would highly recommend Chris Lee with E Smart Auto Group. Sincerely, Tim & Robin Adams Gum Spring, VA
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase