Velocity Motors

I have a brand new vehicle and I've used Velocity Motors to change my oil several times now. I hate taking my newly leased vehicle just to any instant oil change place. I saw that they sell foreign vehicles on their lot, and being an owner of one, I felt comfortable going to them. The owner of the company was extremely helpful and very warm! I immediately felt at ease bringing my SUV to him. I've always had great service and I feel like the service technician knows what he's doing. He's very skilled and I have recommended Velocity Motors to my family. My mom has since come in and bought a vehicle from Brent, the owner. He was so kind and helped her with the vehicle that was most suited for her. She had the best car buying experience from this dealership. If you haven't checked them out- you are missing out! I highly recommend Velocity Motors to anyone!

What a fantastic experience! We bought not one, but two cars! This is not your typical car dealership. I sat down with Brent and we discussed my needs and budget and he came up with some options. He spoke candidly and recommended cars that were not in his current inventory. Rather than just sell me what was parked on the lot, Brent went out and found exactly what we were looking for! My wife has the car of her dreams, and I am driving a car I never could have dreamed of. To put icing on the cake, I noticed a small potential issue. Brent insisted that I bring the car in for inspection and was animated that he will take care of it. That is great service! Thank You Brent & Tom, we could not be happier!

I was looking for a quality used BMW and have been searching for months all over from dealerships to the web. while I had found several that were acceptable, I never felt comfortable with the process or the company until I contacted GRMototcar and spoke with Tom the owner on the 1st call. I am a business owner as well and I was treated with the same care and respect as I would treat my customers. They have great products and he was completely honest with all my questions. No typical used car sales fluff. I found him to be of great character and integrity. I am completey satisfied with my purchase and experience here. I would recommend them to anyone. George

We had been to a large dealer with many pre-owned choices. It was an OK experience, but we weren't confident of the price, vehicle or salesperson. We are not 'car' people. After seeing a car at GRMotorcar online, we thought we'd check it out. It had just been sold. Brent communicated that and offered to find another similar car if we were confident of our choice. We weren't, but the national advertising campaign of the brand had done a good job on us :) Brent learned about us and suggested we think of another style and engine for our driving needs. We had never considered a diesel, but after educating us and showing us two different models on the lot we purchased one. Brent was honest, thorough and helpful. My opinion of used car salesmen has been turned around...well, at least Brent. We plan to use GRMotorcar for service if needed. We appreciate the integrity of Brent and his dealership. From the initial disappointment of missing out on the car we thought we wanted to the fabulous (and better for us) car we purchased, it was an excellent experience.

From the beginning of my purchase to the final ride outside the car lot I was treated with respect,integrity, honesty, and a true feeling of knowing I made the right fair purchase with piece of mind. When I need to purchase again my first dealer option would be Grand Rapids Motor Car Sales Hands Down.

Brent at GR Motorcar did an outstanding job helping us purchase two vehicles previously, and he just outdid himself again when we purchased our third vehicle from him. He has been in the car business long enough to know everything there is to know about the vehicles he offers, and he stands behind his vehicles and his service department 100%. We have purchased a Toyota Prius, a Honda CR-V, and most recently, a Audi A4, and Brent always goes way beyond expectations. The cars are immaculately clean, they run perfectly, and we have not had a single repair on any of our cars from Brent so far. Brent is a smart buyer who knows how to purchase reliable cars which he then inspects thoroughly, so you can be sure that you're buying a quality car from GR Motorcar. Brent is a man of integrity, and you can be sure that you'll get an honest deal if you work with him.

I purchased a 2011 Ford Explorer from Brent at Grand Rapids Motorcar. I could not be happier, Brent and his staff were friendly, courteous and their no-pressure approach was a plus! The car was in immaculate condition and runs and looks like a new vehicle. I also did a trade in on my old car and he was very fair with the price. It was the easiest, most pain-free transaction I have ever had. I was in Battle Creek and Brent and I were able to take care of most matters over email so that when I test drove it and wanted it, I did not have to come back to GR to sign and drive. Thank you Brent!

I recently purchased a vehicle at GR Motorcar (which as my previous review states, was a FANTASTIC experience). A few weeks after I purchased the car we had a repair issue - nothing anyone could have seen coming, just a locked emergency brake. The service department was so great to work with, they got me in a loaner car as soon as I arrived and had the repair finished the same day. After I drove the car for a day I noticed a noise that I thought was related to the recent repair so I called and spoke to the service center. They got me back in the next morning, got me in a loaner again and had the problem diagnosed and fixed within hours. These guys are so great! I can not recommend them enough. They just do business right at Grand Rapids Motorcars.

I had been internet searching for a new car for several months when I stumbled upon my DREAM CAR at GR Motor Car. To be honest, I rejected it - thinking that I would be going to be a typical used car place and it would be a nightmare to get a good car. After watching the car for several weeks online, I finally decided to call and schedule a test drive with my dream car. I was connected to Harvey, and instantly felt like I was talking to a friend, not your stereotypical used car salesman. I scheduled the test drive the next day and still didn't think I would be buying this car, I was "just looking." After a test drive I fell in love with the car and really felt like I could trust Harvey and the team at GR Motorcar - being a woman buying a car, it can sometimes feel like people are trying to take advantage of you, I never felt that way during the whole buying process. The whole team was great and I loved, Loved, LOVED my experience there. These guys were honest, friendly and trustworthy and you can tell they really care about their customers and their service. I even had to hug Harvey several times before I left. I would not hesitate to recommend these guys to a friend, and I hope I buy my next car from them as well!

I would absolutely recommend Grand Rapids Motorcar. Buying a car from these guys this week was a great experience. They were extremely knowledgeable about all vehicles and were able to recommend based on exactly what I requested. It's obvious that quality is important this dealer. In addition, I have brought in several cars that needed repairs (BMW's & an Audi) and they fixed my cars in a timely manner and at a fair price. It's rare to find a shop that has excellent technicians, as well as an outstanding sales department.