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Best Auto Buy LLC

(57 reviews)
Visit Best Auto Buy LLC
Sales hours: 9:00am to 5:30pm
View all hours
Sales
Monday 9:00am–5:30pm
Tuesday 9:00am–5:30pm
Wednesday 9:00am–5:30pm
Thursday 9:00am–5:30pm
Friday 9:00am–5:30pm
Saturday 9:00am–2:30pm
Sunday Closed
(855) 871-7957 (855) 871-7957

Reviews

(57 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Best Auto Buy LLC from DealerRater.

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Nick was great

Great to work with this dealership. Easy and fast service. One hour I was in and out. Found the car I wanted with easy financing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Marcello, we are thrilled that we hit the mark for you. We can’t wait to serve you again.

Very good

Found the truck I was looking for called and talked to Nick he was very good to work with and the gal in the office that did the paperwork was very efficient over all a very pleasant experience on a nice truck Thank You.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are so grateful for your kind words and your wonderful review!

$2500 cash and runs great!

I bought a used car here a month ago for very cheap in cash. I got it to deliver pizza at it runs great. They are very helpful and got the deal done quickly. It was the cheapest car I found online and runs great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're so happy to hear you had a great experience with us. Your review made our day! Our whole team works hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again for your business. And thanks again for the wonderful pizza you brought us. Sincerely, The whole team at BestAutoBuy!

Hahaha

You can tell which reviews are real and which are paid for or done by the company. Cars are all overpriced! And that's just the CASH price which they don't tell you tell you ask about financing then it's 1000s more. And don't let them tell you the xx about them covering the fees they "incurred" cuz that's not a factual amount they claim.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We’re sorry to hear that you had a negative experience. We take all feedback seriously. Financing includes interest, and the rate depends on your credit score. Sincerely, BestAutoBuy LLC

Very happy person

I purchased an auto from them. They were the honest and nicest people. The paperwork and the transfer was smooth. They even washed the car. Happy with my purchase. Would purchase again. Thank you Nike.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Reached out to dealer with specific question about a

Reached out to dealer with specific question about a vehicle and they didn’t answer it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I recommend this Carlot.

I recommend this Carlot. always willing to help thanks nick and the crew. great place

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This is a great dealership with a lot of good inventory

This is a great dealership with a lot of good inventory at very good prices and are willing to work with you, which is hard to find at a dealership these days. Very highly recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Staff unwilling to work with me a long distance customer

Staff unwilling to work with me a long distance customer even when I was a serious buyer.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Bought a grate car and it was good.

I bought a car from Ortiz Auto Sales. They were very helpful to me. It was a stick but, I kinow how to drive a stick. I gave them a car and they took it. It was very smoth. Recently when I had a problem with the radio. They looked it. Not much they could do but at least they tried. Can't say how much I liked these people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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