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Twin City Used Car Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (58 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (58 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Not blind to car prices.

I went today to look at a 2016 Highlander today was given a price 5000 over the original price . Was very displeased over this . My wife found one the same type of model with less miles for 25,500. Was hoping to buy local guess have to go out of town to get a better deal.May get the wool pulled over your eyes . Jacking up the price for a sale i would say its not much of a sale.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Pre-owned car

If you are in the market for a used car or truck Twin City in Fort Payne should be on your list the kindness of the staff and employees are top notch. I have purchased 2 vehicles from them and couldn't be Happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Customer

Told our sale person we would be back the next day to get the car we was looking at. Even text him the day of and told him what time we was going to be there they sold it to someone else.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Jeff from Trenton GA

Bobby and the guys at Twin City were great help in every way very friendly. special thanks to Donnie for all the help to make our deal happen.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Honorable Dealership

Bobby Ledbetter and his team down at Twin City are some of the most honest car people I have ever met. I bought my second vehicle from them during tough circumstances and they worked with me to do the best they could for me. Andy deserves a special shout out as being a good, compassionate person with integrity!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Place to Buy

Can’t say enough about the Owner and Employees of this car lot. We drive from Ga to buy and they made it an easy and great experience. They were so friendly and truly went above and beyond!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Overpriced

Yesterday I went to the Fort Payne site to look during their tent sale. The salesman tried telling me that a 2014 F-150 with 70k Miles was $35k. I went across the street am to scottsboro to the ford dealer and priced a 2018 F-150 crew cab for less. Honestly if you don’t want business just say so don’t send a sales person out to run a customer off by lies.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Rogue Nissan

Bobby and the guys down at twin city are the best ,if u need a car or a truck u need to go there.Bobby really help us to get our Nissan,we really appreciate him.thanks again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Be Careful

After asking them not to run a hard inquiry on my credit, as if I purchased, I would pay cash, they ran it anyway. Said I had to sign a release to test drive but would not run it until I was ready to purchase. So wrong.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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president

I have bought several cars from twin city. Bobby Ledbetter , is top notch in my book. He is very fair and will work with you in a way to help you get the car you want. Andy White is a terrific salesman working along side Bobby. Their staff consists of knowledgeable people, hard working and very helpful. As a matter of fact I just purchased a vehicle today for my Company. I highly recommend!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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