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Lubbers Ford, Inc

(363 reviews)
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2017 consumer dealer award

Reviews

(363 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lubbers Ford, Inc from DealerRater.

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I will drive the 30 minutes to get out to Lubbers for...

I will drive the 30 minutes to get out to Lubbers for service on my truck because I have always felt I get good honest service. The service advisor I use to work with retired, but have been working with Danny since then. Danny will take time to answer my questions and I never feel I am being pushed to get services done that are not needed. I have even taken my vehicle out to have them check something that I feel might need to be done, like new brakes; to be told they are still fine.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.

We were very happy with the smooth and easy process of...

We were very happy with the smooth and easy process of buying our SUV! Staff were friendly and organized. Answered questions in a timely manner with good information.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best Dealership Around

Lubbers is the best dealership in my area. The sales department go above and beyond any other in our area. All of my family go to Lubbers when they are ready to trade. It seems like they roll out the red carpet when you drive up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Troy has helped my mother buy two different cars. He...

Troy has helped my mother buy two different cars. He fixed a lot of her problems by getting her in the a reliable car and eventually her dream car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Lubbers chevy/ford has always provided the service that...

Lubbers chevy/ford has always provided the service that I've needed at a reasonable price and the sales department has been a pleasure to work with on both of my vehicles

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thank you Ron.

We felt very comfortable working with Ron and Tommy. We did not feel pressured and appreciated his willingness to show us options with what we were looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Outstanding experience

Purchasing a vehicle from Ryan at Lubbers was a pleasant experience. He demonstrated excellent customer service and made the process easy. We never felt pressured into purchasing and Ryan was patient as we made our decision!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I’ve bought 2 vehicles in the last 2 yrs. The experience...

I’ve bought 2 vehicles in the last 2 yrs. The experience is phenomenal! Their customer service is second to none! Forever, in my future buying plans! I recommend Lubbers to everyone I know! You’ll enjoy the experience as well! Chris & Jake Lubbers as well as Troy Spencer’ are top notch and honest!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Joe was very helpful when we were looking for our new...

Joe was very helpful when we were looking for our new car. He was kind, respectful and didn't try and sell us something we weren't interested in. He listened to our concerns and answered our questions. Thank you Joe.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Fast Friendly and took time to listen to out needs.

Troy was friendly and listened to what we asked for. He only showed us the trucks that met out needs in the price range we suggested. Chris was there to help seal the deal on our truck and kept the price in a reachable range for out budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.