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Jennings Volkswagen, Inc.

(1,346 reviews)
2017 state dealer award
View 8 awards
2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2023 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,346 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jennings Volkswagen, Inc. from DealerRater.

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Great experience with Armando

Went in looking for a used Tiguan. Armando was very helpful and talked us through the various trim levels and what was available. We will definitely look at Jennings next time we are looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Fair & Friendly

The car buying experience was relaxed (no pressure) & the rep. Armando was able to answer all my questions & even anticipated many of my concerns & needs- as a result, my wife & I got the car we wanted at a fair price with only the extras & options we truly wanted. Bravo to Jennings VW & its' rep. Armando. Sincerely, Kevin Patterson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

GREAT EXPERIENCE

Traded in my SUV. Was given a fair trade in price, the EXACT vehicle I wanted to buy was found. No stress, no non-sense...overall best experience EVER at a dealership. Highly recommend. Salesperson Juliana was fantastic! A joy to work with and the follow up was just as good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Positive Experience again!

This will be my fourth purchase at Jennings Volkswagen in Glenview. Each time the experience has been superb which isn't a word you usually use when describing the purchasing of a car. This time I had the pleasure to deal with David Proux who was genuine and excellent in his customer service. I could tell that he enjoys what he does for a living. There was no pressure during this transaction from beginning to end. I also dealt with Mike Fazette who also was excellent. He helped me with my leasing of the auto. So not only do I love my Eos, which is #3 for me but also the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Leased 2014 Tourareg

Juliana and Mike make a good team. Came in to learn about the lease options and walked away with a new car. Quite happy so far!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank You Armando!

I would first like to say thank you so much to everyone at Jennings Volkswagen, from my arrival to my departure everyone who I spoke to was very kind and helpful. A special thank you to Armando Mariscal his customer service was above and beyond. He made my first lease experience a great one and he was very welcoming. Armando was very knowledgeable and patient, we are very thankful for your service and we look forward to further business with you. Overall, thank you and we would definitely recommend your business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Wonderful experience with Jennings and David.

I bought 2014 Gti Wolfsburg edition from Jennings and traded in Golf 2.5 which I purchased from Jennings as well. The reason why I decided to work with this guys is they are honest and they treat customers like friend. David Proux, my sales specialist, was honest and very diligent young man you could meet at this dealer. He was very polite to customer and did his best to figure out my needs. If you are looking for VW dealer, don't miss this place. No places are better than here, IMHO.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best of the Best

I have purchased 4 new cars from Jennings over the years and I am happy to say that each experience builds upon the last. I have shopped around looking at various vehicles at various dealers and the experience at Jennings is simply exceptional. They put customer relationships ahead of everything else...there is no pressure to buy, they are genuine and warm people, and they care about doing what is right for you - the customer. If you haven't tried Jennings, do yourself a favor - go see them! David Proux, my product specialist, deserves special recognition. I visited the dealership four or five times before making my final decision. He was happy to take whatever time that I needed while I compared trims, features, engines, etc. No pressure, he just wanted to make sure that I made the right decision. Thanks to the entire crew at Jennings - David, Arek, Ken, Paula...you guys are simply the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service

Car buying experience was great. Armando is a great person to work with when it comes to purchasing a new vehicle. Paula made the process easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best dealership ever x 2!(second car purchase)

I was extremely happy to purchase my second vehicle from Jennings, my 2012 CC R-Line! I loved my Jetta but I love my CC that much more. I was so glad to see Amir, Paula and Ken were still there after 2 years. It's great to work with familiar faces and people I can trust. They made the experience flawless once again. I received an excellent value on my trade in and a fair purchase price on my Certified Pre-Owned, and did I mention, sexy CC! Thanks to Paula I was approved by myself through VW credit. This was amazing because I'm only 18! Thank you Jennings for another wonderful purchasing experience. I hope to see everyone in the future when I purchase my new Touareg TDI Exec!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.