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Coconut Creek Subaru

(219 reviews)
Visit Coconut Creek Subaru
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 8:00am–5:00pm
Tuesday 9:00am–9:00pm 8:00am–5:00pm
Wednesday 9:00am–9:00pm 8:00am–5:00pm
Thursday 9:00am–9:00pm 8:00am–5:00pm
Friday 9:00am–9:00pm 8:00am–5:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm Closed
New (866) 786-4234 (866) 786-4234
Used (866) 970-2038 (866) 970-2038
Service (877) 312-4656 (877) 312-4656

Reviews

(219 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coconut Creek Subaru from DealerRater.

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Very happy with my experience at this dealership.

Very happy with my experience at this dealership. I was there for my 12,000 mile check up & taken care of promptly by Joe, service man. Also, visited with my car salesman, Sam who took very good care of me when I leased my vehicle. Would highly recommend this dealership PS.. would like that Subura Pink Stanley cup. Good advertisement!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It's great to hear about your positive experience with our team at Coconut Creek Subaru. The Subaru pink Stanley Cup sounds like a fun idea. Thank you for recommending us, and take care!

My purchase experience at Coconut Creek Subaru, has been

My purchase experience at Coconut Creek Subaru, has been outstanding. If I could give it another star, I would. The purchase went flawless with Raj, I kept texting with him with a number of questions and concerns and he took the time always to make sure everything was answered. Raj made sure I was getting what I needed, he went above and beyond. Between Raj and the finance Mgr. Aleks, it was a very pleasant experience. Aleks explained everything in detail and provided me with unbelievable customer service too. I will definitely recommend this dealership to all my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're glad to hear about your exceptional experience at Coconut Creek Subaru. Our team was happy to assist you and appreciate your recommendation. Wishing you many enjoyable miles ahead with your new vehicle.

Service representatives Joe Monti (and Ray)are the reason

Service representatives Joe Monti (and Ray)are the reason I continue to visit your dealership. Without them I would look for a cheaper, closer place for service and where to buy my next car. Professional , knowledgeable and friendly.Perfect customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing your experience with our team. We're glad they've made such a positive impact on your visits to Coconut Creek Subaru. Your feedback is valuable to us and we appreciate it.

My experience was a positive one!

My experience was a positive one! The service advisor was very knowledgable and a good listener. My Ascent was treated with utmost care and efficient service. I appreciate the excellent advice and prompt attention to ensure my vehicle maintain its best performance. Thank you for a great and fast service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're truly pleased to know you had a positive experience with our team at Coconut Creek Subaru. It's great to hear that the service met your expectations by ensuring your Ascent's performance is maintained well. We appreciate your feedback and look forward to serving you again in the future.

Changed myself a steering wheel sensor and clock spring

Changed myself a steering wheel sensor and clock spring on my 2013 Subaru Outback and got a VCD and brake light Code C0071 on. I went to the Subaru Coconut Creek service department and requested a simple OBD2 calibration. An hour, and $125.00 later, the service advisor Joe Monti said the angle sensor will not reset and the car needed a $1.800.00 plus tax HCU (brake) module). I refused and went to a local mechanic who had changed me $40.00 and fix the problem. Steve

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Horrible service, deceitful, unscrupulous!

Horrible service, deceitful, unscrupulous!! Don’t trust this service department. The make you jump through hoops to file a claim and then tell customer support to deny it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I certainly would not want to go anywhere except Subaru.

I certainly would not want to go anywhere except Subaru. Reasons are the customer service is Excellent. They are located at my easy to find location l

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Thank you for the kind words. We're pleased to make things convenient at Coconut Creek Subaru.

As usual Joe Monti takes great and friendly care of me

As usual Joe Monti takes great and friendly care of me and my Ascent! William Gerlach December 2024

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your loyalty to Coconut Creek Subaru. We’re pleased our team continues to serve you well with your Ascent.

Excellent experience from start to finish.

Excellent experience from start to finish. Sammy was very courteous and respectful and very patient with my husband and I. My husband was so impressed with the Crosstreck I leased he ended up leading an Outback! We love our new cars. Would highly recommend this friendly dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for that great review, Carol! Our Sales Team was happy to help you find the right vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

Subaru of Coconut Creek is excellent in customer care and

Subaru of Coconut Creek is excellent in customer care and service I recommend this dealer and personnel to anyone interested in a Subaru vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're glad you appreciated the customer care and service at Coconut Creek Subaru. Thanks for recommending us; that means a lot!