Skip to main content

Toro Auto

(124 reviews)

Reviews

(124 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Happy with result

Had a great experience buying our daughters first vehicle. Honest and upfront about as is and warranty etc... After finding some issues deemed safety concerns, Yaz and Badar went above and beyond to make sure we were happy and repaired the issues at no cost even though it was bought as is. We were very appreciative of their handling and repairs to make us feel safe with the vehichle as well as comfortable with the purchase. thanks again guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Buyer Beware

I was recently looking at a 2007 Ford Sport Trac and went there to test drive it. The list price was 9,999.00. While not expecting a car in perfect condition, I also was not expecting to purchase a car that had a rear end making a lot of noise, and risk having to drop another 3-4000 to replace the differential. Therefore while I liked the truck, I offered them to take cash at an amount less than the listed amount because of the risk involved. I was told their prices are FIRM regardless of the condition. Therefore, I told the gentleman that I would take my business elsewhere because I was not taking that risk. I had my brother who has been a mechanic for 35 years with me for the test drive, and he noticed the grating sound in the rear end. In today's market it is ridiculous that such greedy car dealers expect to sell time bombs to the public without lowering their price so that the customer can plan to spend more cash in repairs up front, rather than buy the vehicle and then see a huge bill for repairs due to the unscrupulous business practices of the Dealership. I will report this to the Consumer Protection Department and DMV as I am an Attorney who has dealt with such nonsense in the past. For anyone who gets burned on a purchase from this dealeship, I suggest you file suit based upon the Connecticut Unfair Trade Practices Act (CUTPA) if you suffer damages as you are entitled to double and treble damages when you prove your case. Or simply avoid this dealer altogether.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
7 people out of 8 found this review helpful. Did you?
Yes No

Great people

The guys are Toro are great I have just bought my 6th car from them They are the ONLY ones I go to for vehicles Any negative reviews are xxxxxxxx in my opinion

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
2 people out of 2 found this review helpful. Did you?
Yes No

Would recommend

Would recommend toro auto to buy a good quality used car. They had everything from the financing to the registration & plates taken care of which made ot easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Beware - Do Not Buy From

BEWARE. 2 days after buying the truck it needed repair. They fixed but caused other damage while doing it and did not fix I had to. Go somewhere else. Claims they safety checked the truck but didn’t have key for locking lug nuts. Had to order it.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
2 people out of 2 found this review helpful. Did you?
Yes No

Thieves

I wish negative stars was possible. Yaz and his minions are thieves. Car miserably failed inspection. Wouldn’t fix it. Held car hostage. We had to get the Attorney General and lawyers involved. Come to find out. They have more lawsuits against them than you can count. Absolute thieves.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
3 people out of 3 found this review helpful. Did you?
Yes No

Disappointed

I am a MA resident; I went to this dealership to look at a truck. The price was nearly $18,000.00, and for this price I was a bit disappointed by the condition of the truck (tires nearly bald). I expected more for such a high price. Vehicles seem to be sold as is? Crazy price to pay if it needs new tires from the start!! What else would it need?

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
2 people out of 3 found this review helpful. Did you?
Yes No

DON’T WASTE YOUR TIME!!!!!!!

I filled out an application for financing and got the run around for 2 days says I will call you first thing in the morning no call no nothing and if you text you don’t get any answer I have never been to many car dealerships in the past where you get your answer in an hour if your approved or at least a call back to let you know what’s going on not this place awful customer service…

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
2 people out of 2 found this review helpful. Did you?
Yes No

Be aware when buying from this dealer.

I just purchased a 2012 Chevy Equinox from them and they are deceitful. They inspected my car and said it passed but when I brought the car to be inspected in Massachusetts the car wouldn’t pass inspection because of safety issues. I called and explained to them that the car couldn’t have had passed inspection because of safety issues. He told me to come back and they would fix the problem so I said when and he hurried me off of the phone and told me to call back on Monday as if he was to busy to talk. My mechanic told me to get a lawyer if they don’t correct the problem. Be aware when buying from this dealer.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair 2.0
  • Overall facilities 2.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
2 people out of 3 found this review helpful. Did you?
Yes No

Very friendly

My wife and I were looking for a family friendly car. The guys at Toro helped us find one in our budget and were very friendly. We didn’t have any trouble with our credit where other places weren’t as willing to work with us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No