Reviews
I've bought two cars and sold four cars through these
I've bought two cars and sold four cars through these guys. One of the best smaller, specialty and high-end car dealerships you can do business with IMO. Quality cars that are sold by honest guys with integrity. I mean that. The owner cares about running an honest business. There are so many other fly by night and sketchy shops you can deal with and this is not one of them. I trust these guys whole heartedly and they will always get my business where possible. They also can do awesome wraps, PPF, etc. They have a great services team as well. Highly recommended.
I've bought two cars and sold four cars through these
I've bought two cars and sold four cars through these guys. One of the best smaller, specialty and high-end car dealerships you can do business with IMO. Quality cars that are sold by honest guys with integrity. I mean that. The owner cares about running an honest business. There are so many other fly by night and sketchy shops you can deal with and this is not one of them. I trust these guys whole heartedly and they will always get my business where possible. They also can do awesome wraps, PPF, etc. They have a great services team as well. Highly recommended.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I've bought two cars and sold four cars through these
I've bought two cars and sold four cars through these guys. One of the best smaller, specialty and high-end car dealerships you can do business with IMO. Quality cars that are sold by honest guys with integrity. I mean that. The owner cares about running an honest business. There are so many other fly by night and sketchy shops you can deal with and this is not one of them. I trust these guys whole heartedly and they will always get my business where possible. They also can do awesome wraps, PPF, etc. They have a great services team as well. Highly recommended.
I've bought two cars and sold four cars through these
I've bought two cars and sold four cars through these guys. One of the best smaller, specialty and high-end car dealerships you can do business with IMO. Quality cars that are sold by honest guys with integrity. I mean that. The owner cares about running an honest business. There are so many other fly by night and sketchy shops you can deal with and this is not one of them. I trust these guys whole heartedly and they will always get my business where possible. They also can do awesome wraps, PPF, etc. They have a great services team as well. Highly recommended.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I bought a 2019 F150 Raptor at Elite Motor Cars a few
I bought a 2019 F150 Raptor at Elite Motor Cars a few weeks ago and after driving home I read online that there was a nationwide service for the truck that affected the performance. Unfortunately the service expired in 2023. I didn't call at first because I did not want to hassle anybody since it was already almost 2025. I finally called and spoke to Robert the sales rep that sold me my truck and informed him of the situation. Robert told me that he would speak to the owner Alex and get back to me. Literally 30 mins later, I received a call back and information that I had an appointment at the nearby Ford dealership a few days later and the service would be completed. These guys are awesome! That's going way beyond normal customer service, taking the time to assist someone after weeks from the purchase. I highly recommend Elite Motor Cars and would do business with them again. Thank you again Robert and Alex!
I bought a 2019 F150 Raptor at Elite Motor Cars a few
I bought a 2019 F150 Raptor at Elite Motor Cars a few weeks ago and after driving home I read online that there was a nationwide service for the truck that affected the performance. Unfortunately the service expired in 2023. I didn't call at first because I did not want to hassle anybody since it was already almost 2025. I finally called and spoke to Robert the sales rep that sold me my truck and informed him of the situation. Robert told me that he would speak to the owner Alex and get back to me. Literally 30 mins later, I received a call back and information that I had an appointment at the nearby Ford dealership a few days later and the service would be completed. These guys are awesome! That's going way beyond normal customer service, taking the time to assist someone after weeks from the purchase. I highly recommend Elite Motor Cars and would do business with them again. Thank you again Robert and Alex!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I had an excellent experience with Robert at Elite
I had an excellent experience with Robert at Elite Motors. He was incredibly helpful and polite throughout the process.
I had an excellent experience with Robert at Elite
I had an excellent experience with Robert at Elite Motors. He was incredibly helpful and polite throughout the process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
I can't say enough good things about Elite Motor Cars!
I can't say enough good things about Elite Motor Cars! I've had the pleasure of doing multiple transactions with them, from buying a car to consigning and selling my own. Each experience has been outstanding. The owner, Alex, and his team are truly some of the best in the business. They are professional, knowledgeable, and incredibly helpful throughout every step of the process. Alex's dedication to customer satisfaction is evident, and he goes above and beyond to ensure everything goes smoothly. Whether you're buying, selling, or consigning, Elite Motor Cars is the place to go. Their expertise and commitment to excellence make each transaction a pleasure. I highly recommend them to anyone looking for a trustworthy and exceptional car dealership experience!
I can't say enough good things about Elite Motor Cars!
I can't say enough good things about Elite Motor Cars! I've had the pleasure of doing multiple transactions with them, from buying a car to consigning and selling my own. Each experience has been outstanding. The owner, Alex, and his team are truly some of the best in the business. They are professional, knowledgeable, and incredibly helpful throughout every step of the process. Alex's dedication to customer satisfaction is evident, and he goes above and beyond to ensure everything goes smoothly. Whether you're buying, selling, or consigning, Elite Motor Cars is the place to go. Their expertise and commitment to excellence make each transaction a pleasure. I highly recommend them to anyone looking for a trustworthy and exceptional car dealership experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A nice experience buying a car.
A nice experience buying a car. Great selection of upper end cars. Mo was easy to deal with and I had a great experience.
A nice experience buying a car.
A nice experience buying a car. Great selection of upper end cars. Mo was easy to deal with and I had a great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Drove two hours for an appointment and then had to wait
Drove two hours for an appointment and then had to wait another hour to speak with a sale rep. I had some concerns on the vehicle, so they told me they would run some tests and call me back. Several days go by and no call, so I call them and leave a message. No return call. I call again and they say they will check with my sales rep and call me back, still no call. Like other reviews have pointed out, the customer service just isn't there. So I took my business down the road to another luxury dealership for my purchase.
Drove two hours for an appointment and then had to wait
Drove two hours for an appointment and then had to wait another hour to speak with a sale rep. I had some concerns on the vehicle, so they told me they would run some tests and call me back. Several days go by and no call, so I call them and leave a message. No return call. I call again and they say they will check with my sales rep and call me back, still no call. Like other reviews have pointed out, the customer service just isn't there. So I took my business down the road to another luxury dealership for my purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
RJ- Thank you for taking the time to write a review. Are you sure you have the correct Elite Motor Cars, located in Concord Ca? I have spoken to the entire team at Elite Motor Cars, and we have no record of you in our system, as well as no recollection of any events you state. If this is the correct Elite Motor Cars, please contact me at alex@cars925.com as I would greatly appreciate a few minutes of your time to help understand what happened. Thank you very much, Alex
I purchased a used 2018 Lexus GS 350 F Sport back in
I purchased a used 2018 Lexus GS 350 F Sport back in February. When I received my registration from dmv all information stated on this vehicle with this vin number showed 2017. All the paperwork on the purchase contract stated that Elite Motors sold me a 2018 when in fact it’s actually a 2017. I also asked Elite Motors to repair a headlight assembly that had condensation forming inside. They told me they would take a look and address my request. They did not fix the issue which a car dealer should not sell a vehicle if an important functional part like a headlight should be a priority and not defective forming condensation. I feel that my request was not too much to ask from this high end exotic car dealership.
I purchased a used 2018 Lexus GS 350 F Sport back in
I purchased a used 2018 Lexus GS 350 F Sport back in February. When I received my registration from dmv all information stated on this vehicle with this vin number showed 2017. All the paperwork on the purchase contract stated that Elite Motors sold me a 2018 when in fact it’s actually a 2017. I also asked Elite Motors to repair a headlight assembly that had condensation forming inside. They told me they would take a look and address my request. They did not fix the issue which a car dealer should not sell a vehicle if an important functional part like a headlight should be a priority and not defective forming condensation. I feel that my request was not too much to ask from this high end exotic car dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I didnt even hear back from them about the car i was
I didnt even hear back from them about the car i was interesred in. Very poor service
I didnt even hear back from them about the car i was
I didnt even hear back from them about the car i was interesred in. Very poor service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great dealership
Purchased a Lamborghini from Alex and this was hands down A+ service. Car is a show piece. The dealership is super clean and everyone was very professional.
Great dealership
Purchased a Lamborghini from Alex and this was hands down A+ service. Car is a show piece. The dealership is super clean and everyone was very professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase