Reviews
Write a reviewCrater Lake Mazda had the Hybrid we wanted, 2024 CX-90
Crater Lake Mazda had the Hybrid we wanted, 2024 CX-90 PHEV. Sales staff were friendly, helpful, and reasonably knowledgeable (in fairness I'm a retired engineer and I've never met a technically knowledgeable salesman for anything.) The staff completed the lease transaction in a reasonable amount of time. Very satisfied with the staff and the CX-90.
Crater Lake Mazda had the Hybrid we wanted, 2024 CX-90
Crater Lake Mazda had the Hybrid we wanted, 2024 CX-90 PHEV. Sales staff were friendly, helpful, and reasonably knowledgeable (in fairness I'm a retired engineer and I've never met a technically knowledgeable salesman for anything.) The staff completed the lease transaction in a reasonable amount of time. Very satisfied with the staff and the CX-90.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Phil, we're delighted to hear that you had a positive experience with our team at Crater Lake Mazda and are enjoying your new 2024 CX-90 PHEV. Thanks for choosing us! We look forward to seeing you at your next visit!
Wonderful experience buying a used car.
Wonderful experience buying a used car. Nathan Quezada was so kind and helpful. Would highly recommend
Wonderful experience buying a used car.
Wonderful experience buying a used car. Nathan Quezada was so kind and helpful. Would highly recommend
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Carol, we're delighted to know that Nathan provided a wonderful experience for you at Crater Lake Mazda. We appreciate your recommendation!
Buyer Beware
We Purchased a new CX90 mazda on 6-3-2023. From the paperwork having to be done twice because our agreed internet Discount was not subtracted from the cost of the vehicle along with having to remind the sales person that he agreed to supply us with the chip for the GPS which they did not have. I made sure that the chip was listed on our receipt and to this date 6-19-2023 we still don't have an ETA of when it will be shipped. So I received a email from the Sr. Dealership Specialist this afternoon 6-19 saying she is processing our DMV work and wants to know why there's a additional $40.00 charged was for? The money was for the Oregon whale plates which we chose when we did our paperwork on 6-3-2023. I don't know what to say!
Buyer Beware
We Purchased a new CX90 mazda on 6-3-2023. From the paperwork having to be done twice because our agreed internet Discount was not subtracted from the cost of the vehicle along with having to remind the sales person that he agreed to supply us with the chip for the GPS which they did not have. I made sure that the chip was listed on our receipt and to this date 6-19-2023 we still don't have an ETA of when it will be shipped. So I received a email from the Sr. Dealership Specialist this afternoon 6-19 saying she is processing our DMV work and wants to know why there's a additional $40.00 charged was for? The money was for the Oregon whale plates which we chose when we did our paperwork on 6-3-2023. I don't know what to say!
- Customer service 2.0
- Buying process 1.0
- Quality of repair 2.0
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Randy, Thank you for taking the time to share this honest feedback. I would like to extend my apologies for the level of communication that occurred on behalf of our team. I can assure you your experience has been shared with our team in hopes of improving upon your next visit, should we be allowed the opportunity to regain your confidence. In the meantime, please don’t hesitate to contact me directly should you wish to discuss further. 541-770-7190 Jeff Letendre General Sales Manager
bravo Tanner at Mazda
Tanner Newcombe assisted us by phone, text, and then in person. He was patient, courteous, friendly, knowledgeable, answered our questions, and took us on a test drive in a non-pressured manner. He was professional and kind and made the purchasing experience pleasant and simple for us. We love the new CX-90. Thank you very much. Highly recommend this associate and dealership.
bravo Tanner at Mazda
Tanner Newcombe assisted us by phone, text, and then in person. He was patient, courteous, friendly, knowledgeable, answered our questions, and took us on a test drive in a non-pressured manner. He was professional and kind and made the purchasing experience pleasant and simple for us. We love the new CX-90. Thank you very much. Highly recommend this associate and dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Cindy, congratulations on your new CX-90! Our team member, Tanner, is happy to have made your car buying experience as pressure-free, professional and kind as possible. We greatly appreciate the recommendation you have shared here and hope to have you back at Crater Lake Mazda down the road.