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Group 1 GMC Rivertown

(839 reviews)
Visit Group 1 GMC Rivertown
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–6:00pm
Sunday Closed Closed

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New (706) 641-0113 (706) 641-0113
Used (706) 641-0074 (706) 641-0074
Service (706) 641-0092 (706) 641-0092

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since February 2023.
Welcome to Rivertown GMC in Columbus Georgia- Serving surrounding cities and beyond. Our professional grade pick up is made by GMC. We have an outstanding reputation because we put our customers first. This is why we have designed our dealership to best fit your needs. We want to be your choice for all GMC services and will do what it takes to keep you 100% satisfied.

Service center

Phone number (706) 641-0092

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–6:00pm
Sunday
Closed

Meet our employees

Reviews

(839 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Group 1 GMC Rivertown from DealerRater.

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Excellent service.

Excellent service. Time spent waiting for car service was totally acceptable. Good value. Have been here many times in the past and will continue to use their service

Excellent service.

Excellent service. Time spent waiting for car service was totally acceptable. Good value. Have been here many times in the past and will continue to use their service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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I?ll be honest, I did not have a good experience a couple

I?ll be honest, I did not have a good experience a couple years ago when I went to view trucks from this dealership. It was during covid and there was massive shortages so I do believe that played a part in it. The service department today redeemed themselves. They were able to get me an appointment for an oil change and tire rotation the next day, and the service was quick and pleasant. It was very affordable as well. I will be coming back!

I?ll be honest, I did not have a good experience a couple

I?ll be honest, I did not have a good experience a couple years ago when I went to view trucks from this dealership. It was during covid and there was massive shortages so I do believe that played a part in it. The service department today redeemed themselves. They were able to get me an appointment for an oil change and tire rotation the next day, and the service was quick and pleasant. It was very affordable as well. I will be coming back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

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Great service they really care about car problems I Going

Great service they really care about car problems I Going to bring my other car

Great service they really care about car problems I Going

Great service they really care about car problems I Going to bring my other car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Herman! We're thrilled to hear that you received great service at Rivertown GMC and that you feel we truly care about your car problems. We look forward to assisting you with your other car when you bring it in. Your satisfaction means a lot to us! Sincerely, The Rivertown Buick GMC Team

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I’ll be honest, I did not have a good experience a couple

I’ll be honest, I did not have a good experience a couple years ago when I went to view trucks from this dealership. It was during covid and there was massive shortages so I do believe that played a part in it. The service department today redeemed themselves. They were able to get me an appointment for an oil change and tire rotation the next day, and the service was quick and pleasant. It was very affordable as well. I will be coming back!

I’ll be honest, I did not have a good experience a couple

I’ll be honest, I did not have a good experience a couple years ago when I went to view trucks from this dealership. It was during covid and there was massive shortages so I do believe that played a part in it. The service department today redeemed themselves. They were able to get me an appointment for an oil change and tire rotation the next day, and the service was quick and pleasant. It was very affordable as well. I will be coming back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us, Jordan! We're glad to hear that our service department was able to redeem your previous visit and provide you with quick and pleasant service for your oil change and tire rotation. We appreciate your understanding during those challenging times and are thrilled that you found our services affordable. We look forward to welcoming you back to Rivertown GMC in the future! Sincerely, The Rivertown Buick GMC Team

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I really love the way you all handled things and this

I really love the way you all handled things and this young lady Sierra was super great 👌

I really love the way you all handled things and this

I really love the way you all handled things and this young lady Sierra was super great 👌

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We’re delighted to hear that you had a great experience at Rivertown GMC and that Sierra provided excellent service. We appreciate your feedback and hope to see you again soon! Sincerely, The Rivertown Buick GMC Team

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I had a great experience at Rivertown!

I had a great experience at Rivertown! I got my car back in a timely manner!

I had a great experience at Rivertown!

I had a great experience at Rivertown! I got my car back in a timely manner!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Rivertown GMC and that your car was returned to you in a timely manner. We look forward to assisting you again in the future! Sincerely, The Rivertown Buick GMC Team

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The appointment was easy to get and the service was

The appointment was easy to get and the service was great. The Service Rep was friendly and kept me informed.

The appointment was easy to get and the service was

The appointment was easy to get and the service was great. The Service Rep was friendly and kept me informed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you found scheduling your appointment easy and that our service team provided you with great support. At Rivertown GMC, we strive to keep our customers informed and comfortable throughout their experience. We appreciate your feedback and hope to see you again soon! Sincerely, The Rivertown Buick GMC Team

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Great customer support and the service for my truck was

Great customer support and the service for my truck was actually faster than usual. The representativo that asistes me was very nice and quick to reach out as needed.

Great customer support and the service for my truck was

Great customer support and the service for my truck was actually faster than usual. The representativo that asistes me was very nice and quick to reach out as needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for your wonderful review, Luis! We’re thrilled to hear that you received great customer support and that your truck service was faster than usual. At Rivertown GMC, we strive to provide excellent service, and we're glad our team met your needs promptly. We appreciate your feedback and hope to see you again soon! Sincerely, The Rivertown Buick GMC Team

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Not pushy, very polite.

Not pushy, very polite. Best car buying experience I?ve ever had. Ive bought 2 cars at rivertown and get all of my services at this dealership.

Not pushy, very polite.

Not pushy, very polite. Best car buying experience I?ve ever had. Ive bought 2 cars at rivertown and get all of my services at this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your wonderful review, Gonzales! We're thrilled to hear that you had the best car buying experience at Rivertown GMC and appreciate your loyalty in purchasing two cars with us. Our team takes pride in providing polite and attentive service, and we're glad it made a difference for you. We look forward to assisting you with your future needs. See you next time! Sincerely, The Rivertown Buick GMC Team

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Very good customer service and my vehicle was serviced

Very good customer service and my vehicle was serviced very quickly, waiting room was very clean connected to the show room floor I was very satisfied

Very good customer service and my vehicle was serviced

Very good customer service and my vehicle was serviced very quickly, waiting room was very clean connected to the show room floor I was very satisfied

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your wonderful review, Darrell! We’re thrilled to hear that you had a great experience with our customer service and that your vehicle was serviced quickly. At Rivertown GMC, we strive to maintain a clean and comfortable environment for our customers. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Rivertown Buick GMC Team

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