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Jones Bel Air Subaru

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (38 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (38 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jones Bel Air Subaru from DealerRater.

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Best car shopping ever

Sales Woman (Jennifer) was very respectful and spent time explaining features of new Subaru. No haggling over deal. She made this the best car buying experience I have ever encountered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We love to hear this, SubarufN! Thank you for sharing your experience with us! We appreciate you taking the time to write this fantastic review! We are so happy to hear Jennifer provided a stellar car buying experience!

Buying @ Jone’s Subaru

I just co-signed for my daughter to get a 2020 Subaru Forester. Our salesman was great. We never felt like he was pushy. He was very knowledgeable of the car . He helped us with our trade in as well. Everyone in the finance department was friendly. And we were only there for about 2 hours to talk trade in and finances . We signed the paperwork and my daughter got her brand new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Mail Carrier

The process for the purchase was smooth. The sales person was very polite and helpful. The whole experience was good. I love jones and Subaru

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Trevon! We appreciate this wonderful review!

Subaru Outback

Great service, great price, very friendly and helpful. I am extremely happy with my experience and my new car! I would definitely recommend this dealership and Jacob!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience!

Great people, great experience, great value! I would return to and recommend Jones Junction for buying a new car. None better in Harford County. You gotta check them out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchasing a new safe car

Comfort level of purchasing a Forester from Justin and Peg was outstanding. Atmosphere of dealership was calm. Questions were answered immediately. Process of buying a new car flowed smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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traded Forester for Ascent

Been eyeing the Ascent since they came out. Jen DelVecchio was extremely helpful in figuring out the trade-in and other paperwork. Jen and Vincent made it as painless as possible. I really like the staff and the service department is one of the reasons I'd buy here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Bought a new 2019 Crosstrek

Very easy car buying process. Salesperson Jen was very help and knowledgeable. Would highly recommend for anyone looking to purchase a Subaru. Will be coming back in the years to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Perfect!

We now own 2 Subaru Outbacks, that’s how much we love them! The purchase process was completed very quickly and at the price we were looking for. :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bill from Oliver Beach

John Burns... sales ...he was easy to talk to and deal with... very easy process.. test drive several cars... Forrester and Outback... then looked at a lot of different colors.. had a large selection of colors

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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