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Dick Smith Nissan of Columbia

(447 reviews)
Visit Dick Smith Nissan of Columbia
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
New (866) 835-4563 (866) 835-4563
Used (866) 342-2703 (866) 342-2703
Service (866) 342-2715 (866) 342-2715

Inventory

See all 185 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2024.
The team at Dick Smith Nissan of Columbia would like to welcome you to our dealership in Columbia, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Nissan vehicles, or get a great deal on a reliable pre-owned model.
Welcome to Dick Smith Nissan of Columbia!

Service center

Phone number (866) 342-2715

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Reviews

(447 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dick Smith Nissan of Columbia from DealerRater.

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Everything so far is great. The services and the workers are helpful and and nice.

Everything so far is great. The services and the workers are helpful and and nice.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I have used Dick Smith for 20-years for my auto and auto servicing needs. My experience has been OUTSTANDING!!!!!!!!!!!!!!!!!!!!!

I have used Dick Smith for 20-years for my auto and auto servicing needs. My experience has been OUTSTANDING!!!!!!!!!!!!!!!!!!!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Went for an unscheduled oil change and I was out within an hour. Friendly staff and great waiting area.

Went for an unscheduled oil change and I was out within an hour. Friendly staff and great waiting area.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Everyone was friendly and knowledgeable. I was kept up to date during the servicing. They washed my car. Thanks.

Everyone was friendly and knowledgeable. I was kept up to date during the servicing. They washed my car. Thanks.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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It took 7 weeks to get the car fixed. That says it all. Much of the fault might have been delays on the part of the insurance company -- State Farm, but communication and follow up from the dealership was very poor. The service agent was very nice but follow-up was a big, big problem.

It took 7 weeks to get the car fixed. That says it all. Much of the fault might have been delays on the part of the insurance company -- State Farm, but communication and follow up from the dealership was very poor. The service agent was very nice but follow-up was a big, big problem.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Professional and helpful. I was able to get the service I needed and the staff was helpful and professional. Everything is way too expensive, however!!

Professional and helpful. I was able to get the service I needed and the staff was helpful and professional. Everything is way too expensive, however!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
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Great customer service! Greeted and welcomed by service center employees, and they took care of the repairs and service in less time than I expected.

Great customer service! Greeted and welcomed by service center employees, and they took care of the repairs and service in less time than I expected.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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The service was great. The wait time was excessive for an appointment. I thought an appointment meant you would be serviced upon arrival.

The service was great. The wait time was excessive for an appointment. I thought an appointment meant you would be serviced upon arrival.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
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I would think getting your vehicle checked out requires preventative maintenance and for it to be hooked up to the computer and clear out any errors. I shouldn't have to wait for an engine light to come on or pay $400 to clear a code so the AC would work. This review is not the service advisor its a business overall review.

I would think getting your vehicle checked out requires preventative maintenance and for it to be hooked up to the computer and clear out any errors. I shouldn't have to wait for an engine light to come on or pay $400 to clear a code so the AC would work. This review is not the service advisor its a business overall review.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Came in for service or repair
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Katrina was outstanding and assisted with the problem with the power steering situation. The area was clean and nea5.

Katrina was outstanding and assisted with the problem with the power steering situation. The area was clean and nea5.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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