Reviews
Katrina is a friendly, professional, and respectful service department representative. She explained everything I needed to know about my car repairs. She answered my questions without hesitation. Kudos to Katrina for always keeping me informed.
Katrina is a friendly, professional, and respectful service department representative. She explained everything I needed to know about my car repairs. She answered my questions without hesitation. Kudos to Katrina for always keeping me informed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Dealership was clean and welcoming. Jess Dease was extremely helpful and did an excellent job of keeping me informed.
Dealership was clean and welcoming. Jess Dease was extremely helpful and did an excellent job of keeping me informed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking care of my - the service was excellent and my service advisor was amazing-I love the customer service every time I bring my vehicle in- Thank you !
Thank you for taking care of my - the service was excellent and my service advisor was amazing-I love the customer service every time I bring my vehicle in- Thank you !
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
3 visits to resolve an issue and still needed another visit due to waiting on parts
3 visits to resolve an issue and still needed another visit due to waiting on parts
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
My service assistance Rick was helpful, honest and explained what would be completed on my vehicle. He was clear in his explanations as he spoke to my husband and me.
My service assistance Rick was helpful, honest and explained what would be completed on my vehicle. He was clear in his explanations as he spoke to my husband and me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The customer advisor, Rel and checkout cashier representative, Mia were very friendly and professional. The Multi-Point Car Report was very detailed and helpful.
The customer advisor, Rel and checkout cashier representative, Mia were very friendly and professional. The Multi-Point Car Report was very detailed and helpful.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
My first experience with the service department was just as great as my first experience with Dick Smith Nissan during my purchase. Customer care and quality service are in abundance here.
My first experience with the service department was just as great as my first experience with Dick Smith Nissan during my purchase. Customer care and quality service are in abundance here.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My service assistant was very helpful and totally honest with me. It was a pleasure working with her.
My service assistant was very helpful and totally honest with me. It was a pleasure working with her.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Good and Fast Service with polite knowledge staff. Receiving same day service was absolutely GREAT!
Good and Fast Service with polite knowledge staff. Receiving same day service was absolutely GREAT!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Clean installments and great service. Great service people that surround us on getting my car fixed.
Clean installments and great service. Great service people that surround us on getting my car fixed.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair