Reviews
Jake Gibson was my sales consultant.
Jake Gibson was my sales consultant. He did an outstanding job and I highly recommend him.
Jake Gibson was my sales consultant.
Jake Gibson was my sales consultant. He did an outstanding job and I highly recommend him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jake Gibson was my sales consultant and he did an
Jake Gibson was my sales consultant and he did an outstanding job. He answered every question I had and was very knowledgeable about the vehicle. I would highly recommend Jake Gibson.
Jake Gibson was my sales consultant and he did an
Jake Gibson was my sales consultant and he did an outstanding job. He answered every question I had and was very knowledgeable about the vehicle. I would highly recommend Jake Gibson.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
My husband and I to date have purchased 3 Toyotas from
My husband and I to date have purchased 3 Toyotas from Toyota of Bristol, follow up with routine service visits, as well as rent their vehicles for out of town trips. The most recent purchase was our first time purchasing a used vehicle. We were somewhat apprehensive, however, from ‘initial talk’ with Julia Cerillo in sales, albeit a long process, we were cared for with patience and professionalism. In addition, to being receptive to couple of concerns not noticed day of purchase, Mr. Sims Vickers with Julia took the time, after we had our Highlander for a couple of weeks, to listen to our concerns. It is our understanding in an act of good faith, Mr. Vickers with Mr. Bunky Gandy remedied said concerns. We are so very grateful for the caring presented to us. Thank you Toyota of Bristol‼️
My husband and I to date have purchased 3 Toyotas from
My husband and I to date have purchased 3 Toyotas from Toyota of Bristol, follow up with routine service visits, as well as rent their vehicles for out of town trips. The most recent purchase was our first time purchasing a used vehicle. We were somewhat apprehensive, however, from ‘initial talk’ with Julia Cerillo in sales, albeit a long process, we were cared for with patience and professionalism. In addition, to being receptive to couple of concerns not noticed day of purchase, Mr. Sims Vickers with Julia took the time, after we had our Highlander for a couple of weeks, to listen to our concerns. It is our understanding in an act of good faith, Mr. Vickers with Mr. Bunky Gandy remedied said concerns. We are so very grateful for the caring presented to us. Thank you Toyota of Bristol‼️
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Zac Petkins got us the best deal on our van.
Zac Petkins got us the best deal on our van. He was great to work with.
Zac Petkins got us the best deal on our van.
Zac Petkins got us the best deal on our van. He was great to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Not only the worst car dealership I've dealt with, but
Not only the worst car dealership I've dealt with, but the worst business I've ever dealt with. They broke more things than they fixed on my truck, and their employee hit it while it was there - causing $4,000 in damage. They forced the employee to use his insurance and I can't get them to respond. Now I have no rear camera, no power mirrors and seats, no security system, etc. as they disconnected everything, and wrecked my truck. When I told Cory Ross, the Service Manager about all this, he said (and I quote) - "Tough! Sucks to be you!". 🤯Wow, I was floored. Stay far, far away from this place. Their awful reputation is well deserved.
Not only the worst car dealership I've dealt with, but
Not only the worst car dealership I've dealt with, but the worst business I've ever dealt with. They broke more things than they fixed on my truck, and their employee hit it while it was there - causing $4,000 in damage. They forced the employee to use his insurance and I can't get them to respond. Now I have no rear camera, no power mirrors and seats, no security system, etc. as they disconnected everything, and wrecked my truck. When I told Cory Ross, the Service Manager about all this, he said (and I quote) - "Tough! Sucks to be you!". 🤯Wow, I was floored. Stay far, far away from this place. Their awful reputation is well deserved.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Just purchased a used Tacoma today.
Just purchased a used Tacoma today. The salesman: Zac Perkins was professional, practical and knowledgeable about the entire process. I got the deal that I wanted and the truck i wanted. I couldn't be happier.
Just purchased a used Tacoma today.
Just purchased a used Tacoma today. The salesman: Zac Perkins was professional, practical and knowledgeable about the entire process. I got the deal that I wanted and the truck i wanted. I couldn't be happier.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is the absolute worst place to ever purchase
This is the absolute worst place to ever purchase anything let alone a car suv or a truck, I bought a 2015 rogue An it’s awful I’m a cancer patient they new this going in I was wanting to better my credit score boy did the ruin me I’d never suggest anyone go there
This is the absolute worst place to ever purchase
This is the absolute worst place to ever purchase anything let alone a car suv or a truck, I bought a 2015 rogue An it’s awful I’m a cancer patient they new this going in I was wanting to better my credit score boy did the ruin me I’d never suggest anyone go there
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
For the service department.
For the service department. I wouldn't come back if they paid me to. Brought truck in to have my O2 sensor diagnosed and fixed, and new sway bar links. Told the guy I have a leveling kit on my truck that they can't be stock. Low and behold just after a year I'm having to replace those again and now have $700 extra expenses on 2 tires that have worn irregular to the norm because of this mistake. As well as the O2 sensor not being diagnosed, just replaced. Told me a bunch of other stuff I needed done to try and get more money out of me but didn't really fix a single thing on my truck 0/10 will tell everyone I know this is not the place to have your vehicle worked on.
For the service department.
For the service department. I wouldn't come back if they paid me to. Brought truck in to have my O2 sensor diagnosed and fixed, and new sway bar links. Told the guy I have a leveling kit on my truck that they can't be stock. Low and behold just after a year I'm having to replace those again and now have $700 extra expenses on 2 tires that have worn irregular to the norm because of this mistake. As well as the O2 sensor not being diagnosed, just replaced. Told me a bunch of other stuff I needed done to try and get more money out of me but didn't really fix a single thing on my truck 0/10 will tell everyone I know this is not the place to have your vehicle worked on.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Best service ( Leanne ) thank you for all that you do
Best service ( Leanne ) thank you for all that you do for us Lisa, John took your advice Lisa drove away today in a 24 venza !!! To Keith Pruett , John Witt , Todd You guys are the best !!! Thank you for making it happen you went above and beyond making us feel at home with no pressure!!! Finding the right car for us with no hassle only the right price this is our second new car we've bought here from finance service sales you Rock Toyota of Bristol !!!! Lisa,John
Best service ( Leanne ) thank you for all that you do
Best service ( Leanne ) thank you for all that you do for us Lisa, John took your advice Lisa drove away today in a 24 venza !!! To Keith Pruett , John Witt , Todd You guys are the best !!! Thank you for making it happen you went above and beyond making us feel at home with no pressure!!! Finding the right car for us with no hassle only the right price this is our second new car we've bought here from finance service sales you Rock Toyota of Bristol !!!! Lisa,John
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amazing Experience!
Amazing Experience! Ryan Green is the absolute best sales associate! Extremely impressed with my car buying experience yesterday. Ryan Green made the whole experience of buying a new car an enjoyable one. I’m so thankful to him and all of the people he worked with yesterday to get me the best deal! If you come to Toyota of Bristol, you have to ask for Ryan Green!
Amazing Experience!
Amazing Experience! Ryan Green is the absolute best sales associate! Extremely impressed with my car buying experience yesterday. Ryan Green made the whole experience of buying a new car an enjoyable one. I’m so thankful to him and all of the people he worked with yesterday to get me the best deal! If you come to Toyota of Bristol, you have to ask for Ryan Green!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
