Reviews
The Sales Representative was very knowledgeable and
The Sales Representative was very knowledgeable and professional. She is definitely an asset for your dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to know our sales representative provided you with a knowledgeable and professional experience at Tradition Chevrolet GMC of Newark. Thanks for your kind words!
Excellent service easy to set up the appointment Recall
Excellent service easy to set up the appointment Recall was to take about 3 to 4 hours and did
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We're delighted we could make your Tradition Chevrolet GMC of Newark experience a smooth success! Thanks for working with us!
The service team is excellent and they matched the tire
The service team is excellent and they matched the tire price I found. They also dropped me off at my home and picked me up when they were done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know our service team at Tradition Chevrolet GMC of Newark met your expectations! It's great that we could assist with the tire price match and provide convenient transportation. Thanks for sharing your experience!
Always willing to take extra step in leasing customer.
Always willing to take extra step in leasing customer. Seek all aspects of owners vehicle to make sure all items are competed on RO. Very accommodating personnel in all departments
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's wonderful to know that our team at Tradition Chevrolet GMC of Newark went the extra mile for you! We always aim to provide thorough and accommodating service - thanks for your positive feedback!
Everyone caring and understanding when I have an issue
Everyone caring and understanding when I have an issue and they take care of my problem as soon as possible . I have been with the deal ship for years
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to know that our team at Tradition Chevrolet Cadillac Buick-GMC of Newark has been able to consistently provide you with caring and prompt service. Thank you for your loyalty over the years!
Tradition Chevrolet Buick GMC of Newark is one of the
Tradition Chevrolet Buick GMC of Newark is one of the best dealer Wayne County! Service department awesome, the guys and women very professional and fun! Great customer service!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Paula, we're so glad to know you had a great experience with our service department at Tradition Chevrolet Cadillac Buick-GMC of Newark. We appreciate your kind words about our team's professionalism and customer service!
Class A service great job looking for problems and
Class A service great job looking for problems and finding the warranty coverage to fix. I can't thank u enough for all that you have done for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Marie, we're glad to know that our team at Tradition Chevrolet Cadillac Buick-GMC of Newark was able to provide you with top-notch service and find warranty coverage for your repairs. Thank you for trusting us!
I bought a certified used truck with a GM WARRENTEE at
I bought a certified used truck with a GM WARRENTEE at 38,000 miles. Then I brought it in with a strange noise was told sounded normal. Then after driving at less than 60.000 the cam blew. The replaced the cam put a band-aid on a serious problem.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I'm sorry to read about the issues you've had with your truck. It's important that our customers feel confident in their purchases, and it sounds like we fell short here. I'd appreciate the opportunity to discuss this further so we can find a solution for you and make this right. Please reach out at your earliest convenience. Thank you, Phil - Service Manager - (315) 331-1010
The deal was made
The staff was great and very friendly. They went above and beyond to help make the deal work for me now that I'm on a fixed income.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dale, we're so glad to know our team at Tradition Chevrolet Cadillac Buick-GMC of Newark was able to assist you effectively. Thanks for sharing your positive experience with us!
Terrific service.
Terrific service.Maintence is top notch.sales person Brenda is the best.have.been a customer for over 25 yrs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to know you've been with us for over 25 years at Tradition Chevrolet Cadillac Buick-GMC of Newark, Roseann! It's wonderful that Brenda and our service team have consistently provided top-notch assistance. Thanks for your loyalty and the great review!
You are very welcome..