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Mercedes-Benz of Lafayette

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (151 reviews)
Visit Mercedes-Benz of Lafayette
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (855) 372-7068 (855) 372-7068
Used (855) 537-4633 (855) 537-4633
Service (888) 324-2803 (888) 324-2803

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (151 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Everything was great. No problems whatsoever. All done...

Everything was great. No problems whatsoever. All done with courtesy & prompt attention. The wait wasn’t long, however snacks & drinks were available if needed. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service was great. Forgot the man at front desk name....

The service was great. Forgot the man at front desk name. He was a great helping me connect to my app. Then escorting us to service to have car seat checked. Chad Leblanc wax also a heat help. Service was quick. Truly appreciated the joyful, friendly, smiling and patience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The Sales Associate (Jennifer) was a pleasure to deal...

The Sales Associate (Jennifer) was a pleasure to deal with , the Manger and the Finiance Manager went out their way to make a perfect deal . The Dealership is super clean ! This was a Beverly easy deal to put together, no pressure ! I advise anyone looking for a new Mercedes to please check them out . Thanks Moss !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very efficient and courteous staff. Service was done in...

Very efficient and courteous staff. Service was done in a timely manner. Explained was was recommended and also the service to the vehicle. Good job !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Lester is truly a professional in all aspect of...

Lester is truly a professional in all aspect of salesmanship . He is not pushy, take time with customers and display a great attitude. I will recommend other customers to Mr. Lester.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very friendly and respectful. Went out of her way to...

Very friendly and respectful. Went out of her way to help. She met every need an question I had. Felt like family. She kept me updated on my service work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

We had a great experience- Mike is a great salesman and...

We had a great experience- Mike is a great salesman and answered all our questions and responded in a timely manner. Would recommend highly to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great sales, lender and service department. Great...

Great sales, lender and service department. Great assistance in information on all functions of our new suv. Looking forward to doing future business with moss Mercedes Benz

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Outstanding Customer Service! Prompt, efficient,...

Outstanding Customer Service! Prompt, efficient, professional, precise, and courteous. This was a very pleasant and well executed maintenance episode that needed to be done and was handled quite well by Mercedes-Benz of Lafayette.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Moss Motors of Lafayette Louisiana took care of me for...

Moss Motors of Lafayette Louisiana took care of me for my A7 Service maintenance on my Mercedes. They have always been very nice and helpful to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.