Reviews
Very good service
Work done on time and as promised and at a reasonable price!Will continue to bring my Jetta in for service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your feedback, Nickolas! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Jack Oyler General Manager (717) 590-5210
Purchase of Jetta TDI
Jodie was very courteous and went above and beyond to make me, the customer, her #1 priority. Purchasing process was smooth and quick.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Levi, thank you for your kind words and congratulations on your purchase! We are very happy to hear that it was a smooth process for you as we know buying a vehicle takes time out of your day. Enjoy your new vehicle and make sure to follow us on Twitter and like us on Facebook to get a hold of the latest deals. Jack Oyler General Manager (717) 590-5210
Great Service
IT was great. The service team is very transparent and open with everything that they do. Gave me all the details on what was going on.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Amber and Aaron, we appreciate your kind words about the entire service team. It's always great to hear from our customers and we're glad you were pleased with your visit. Thank you for choosing Faulkner Dodge Ram Mechanicsburg for your vehicle needs. Jack Oyler General Manager (717) 590-5210
SERVICE FOR MY WIFE'S DODGE MAGNUM
THE WAY THAT I WAS GREETED BY YOUR SERVICE STAFF. NOTHING WAS A PROBLEM. TRYING TO FIND A PLACE TO PARK DURING THE CONSTRUCTION OF THE NEW GARAGE WAS VERY CHALLENGING.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robert, on behalf of the entire Faulkner Dodge Ram Mechanicsburg thank you for writing this review. We're working to get the construction completed as soon as possible and do appreciate your understanding! Please come see us for any future service needs. Also, we have a lot of great content and special deals online so stay connected with our Facebook and Twitter pages. Jack Oyler General Manager (717) 590-5210
Great experience
Christina was so helpful in getting us the charger. She usually does not sell dodge but was great! I would recommend people come in and purchase a car through Christina!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review, Kathi. We are very happy to hear that Christina could be so helpful during your recent visit with us. Congratulations on the Charger! We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Jack Oyler General Manager (717) 590-5210
Great service in a timely manner
good service, done in a timely manner, good information about the service being provided, quick to get an appointment, friendly reminders.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Heather, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Please keep us in mind for future needs and if you haven't already, follow us on Facebook and Twitter for access to exclusive content! Jack Oyler General Manager (717) 590-5210
Great Sevice
Quick service. explained what what going on and had the parts in house to avoid delays in repairs. Courteous staff and service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Doyle, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Follow us and like us on Facebook and Twitter to grab hold of some exclusive specials! Jack Oyler General Manager (717) 590-5210
Love my Jetta!
I was in and out very quickly; no hassle, no trying to get me into a different car...just friendly, professional service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for this great review, Susan. We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Jack Oyler General Manager (717) 590-5210
Professional employees
Shane Cook handled my paperwork and was totally professional, courteous and attentive to what my service required. Shane, the young man who processed my paper work, was
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your outstanding review, Patricia! I'm very happy to hear that Shane was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Jack Oyler General Manager (717) 590-5210
Customer Service - "Par Excellence"
I was greeted cordially when I arrived, ushered through the initial phase and offered any assistance I may need as I waited for the Service Department to complete their tasks which occurred expeditiously.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Irvin, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Follow us and like us on Facebook and Twitter to grab hold of some exclusive specials! Jack Oyler General Manager (717) 590-5210