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i.g. Burton Chevrolet of Seaford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (31 reviews)
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–7:30pm 7:30am–5:30pm
Tuesday 9:00am–7:30pm 7:30am–5:30pm
Wednesday 9:00am–7:30pm 7:30am–5:30pm
Thursday 9:00am–7:30pm 7:30am–5:30pm
Friday 9:00am–7:30pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (31 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of i.g. Burton Chevrolet of Seaford from DealerRater.

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Great!

Great! Very well organized. Had a very enjoyable experience. Had my vehicle serviced before at a different location in Lewes and the Seaford location has a more respectful staff and service.

Great!

Great! Very well organized. Had a very enjoyable experience. Had my vehicle serviced before at a different location in Lewes and the Seaford location has a more respectful staff and service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Jacob! We’re thrilled to hear that you had such an enjoyable experience at IG Burton Chevrolet of Seaford. Our team takes pride in providing respectful and organized service, and it’s great to know that it made a difference for you. We look forward to seeing you again for your future service needs! Sincerely, The i.g. Burton Chevrolet of Seaford Team

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Came from out of state to purchase a new vehicle.

Came from out of state to purchase a new vehicle. Everything was ready for me when I arrived. Everyone was very welcoming and my salesman Ben was phenomenal!

Came from out of state to purchase a new vehicle.

Came from out of state to purchase a new vehicle. Everything was ready for me when I arrived. Everyone was very welcoming and my salesman Ben was phenomenal!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Amanda! We truly appreciate your kind words about your experience at IG Burton Chevrolet of Seaford. We're thrilled to hear that everything was ready for you and that Ben provided exceptional service. We hope you enjoy your new vehicle, and we look forward to seeing you again in the future! Sincerely, The i.g. Burton Chevrolet of Seaford Team

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Very professional patient and polite people!

Very professional patient and polite people! The process was seamless. Xochitl went above and beyond to successfully get my Silverado repaired. A gem of a Service Professional!

Very professional patient and polite people!

Very professional patient and polite people! The process was seamless. Xochitl went above and beyond to successfully get my Silverado repaired. A gem of a Service Professional!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Thomas! We truly appreciate your kind words about Xochitl and our team here at IG Burton Chevrolet of Seaford. We're thrilled to hear that your experience with us was seamless and that your Silverado is back in top shape. We look forward to assisting you again in the future! Sincerely, The i.g. Burton Chevrolet of Seaford Team

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Satisfied customer

Overall nice experience. Took longer for repair with problems getting the parts. Was notified every day with progress.

Satisfied customer

Overall nice experience. Took longer for repair with problems getting the parts. Was notified every day with progress.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The ig Burton Chevrolet of Seaford Team

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2018 Equinox Service

Kevin was very courteous and great at keeping me up to date with the status of my repair.

2018 Equinox Service

Kevin was very courteous and great at keeping me up to date with the status of my repair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. The ig Burton Chevrolet of Seaford Team

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Totally jerked around by these guys.

Never jerked around like I was by these guys after many years of buying and financing cars and trucks. I was looking for a used car and found one online at this dealership. They were advertising that you could get the deal started online since we were in the middle of the Covid pandemic lockdown and I live in New Jersey. I wanted to be upfront regarding my situation, so I explained in my first email that I was a senior citizen living on a fixed income and that my credit was not perfect. I even included my annual income and my FICO score in that email. The salesman assured me that he could get me approved for a loan with an acceptable rate, so I sent in the credit application. He came back with a 36 mo. deal. In an attempt to get the payments a little lower, we went back and forth a few days over email. After exactly four days I said that I would just take the original 36 mo. deal. The salesman responded that the approval had been withdrawn and they had another buyer anyway. When I complained, he said the approval was still good but the terms had changed which made the payments way out of reach. Now my credit score has dropped 9 points and I have no car. What a way to run a dealership. My advice is to be very careful when dealing with these guys.

Totally jerked around by these guys.

Never jerked around like I was by these guys after many years of buying and financing cars and trucks. I was looking for a used car and found one online at this dealership. They were advertising that you could get the deal started online since we were in the middle of the Covid pandemic lockdown and I live in New Jersey. I wanted to be upfront regarding my situation, so I explained in my first email that I was a senior citizen living on a fixed income and that my credit was not perfect. I even included my annual income and my FICO score in that email. The salesman assured me that he could get me approved for a loan with an acceptable rate, so I sent in the credit application. He came back with a 36 mo. deal. In an attempt to get the payments a little lower, we went back and forth a few days over email. After exactly four days I said that I would just take the original 36 mo. deal. The salesman responded that the approval had been withdrawn and they had another buyer anyway. When I complained, he said the approval was still good but the terms had changed which made the payments way out of reach. Now my credit score has dropped 9 points and I have no car. What a way to run a dealership. My advice is to be very careful when dealing with these guys.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for alerting us to this issue, Tony. Our top priority is delivering 100% customer satisfaction and it's concerning to hear you feel your experience does not reflect that. I would really appreciate the chance to speak with you regarding this matter. Please contact us directly at your earliest convenience. We look forward to speaking with you and regaining your trust in our business. Sincerely, The ig Burton Chevrolet of Seaford Team

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Worst car buying experience ever

Worst car buying experience ever........................

Worst car buying experience ever

Worst car buying experience ever........................

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write us a review. Learning from every experience helps us provide you the very best in service. We would like the opportunity to talk to you more about the events that transpired. Please contact us directly so we can work on this together. Best, The ig Burton Chevrolet of Seaford Team

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New car buyer.

Thought we would give i.g. Burton a try. They had the car we wanted & the price we could afford. Chris was outstanding, low key. I didn't feel like he was hounding me. He made the car buying process simple and easy. I would/will recommend i.g. Burton to anyone wanting a car, and Chris in particular.

New car buyer.

Thought we would give i.g. Burton a try. They had the car we wanted & the price we could afford. Chris was outstanding, low key. I didn't feel like he was hounding me. He made the car buying process simple and easy. I would/will recommend i.g. Burton to anyone wanting a car, and Chris in particular.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Phil, thank you so much for your 5 star review of Chris and our dealership! We hope that you're enjoying your new car and if there's anything we can do for you please reach out to us any time!!

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Buying a used car at ig Burton, Seaford

Salesperson asked about our requirements and preferences, offered us possible cars, and let us decide without pressure. All persons at the dealership were quite friendly.

Buying a used car at ig Burton, Seaford

Salesperson asked about our requirements and preferences, offered us possible cars, and let us decide without pressure. All persons at the dealership were quite friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your 5 star review of our dealership! We hope we were able to help get you into a quality pre-owned vehicle and if there's anything else we can do for you please let us know!!

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Paul Moore did a great job in selling us a new car

Paul Moore did a great job in helping us trade in our old car for a new one. He was a good listener and went out of his way did get the color car and features we were looking for.

Paul Moore did a great job in selling us a new car

Paul Moore did a great job in helping us trade in our old car for a new one. He was a good listener and went out of his way did get the color car and features we were looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for your 5 star review of Paul and our dealership! We hope you absolutely love your new car and if there's anything we can do for you in the future please let us know!

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