Mint Auto Sales

(STAY AWAY) Formal Complaint: Attempted Auto Dealer Fraud, Bait-and-Switch, and Deceptive Trade Practices at Mint Auto Sales (Orlando, FL) Vehicle Details: 2018 Mazda 3 TouringVIN: 3MZBN1L38JM188008 | Stock #: 14541 Statement of Facts: I am submitting a public warning regarding explicit violations of the Florida Deceptive and Unfair Trade Practices Act (FDUTPA) and Florida advertising compliance rules at this location. Illegal Conditional Pricing & Bait-and-Switch (Fla. Stat. § 501.976(16)): The dealership publicly advertised this vehicle across online platforms for $15,994. Upon my requesting a cash invoice, the dealership provided a Bill of Sale inflating the base vehicle cost by $2,001, raising it to an unadvertised price of $17,995. Written Documentation of Finance Mandate: When confronted about the arbitrary price inflation, salesperson Joshua Cedano provided explicit written confirmation via email stating that the higher price is their mandatory "cash price," and that the lower advertised price is exclusively contingent on utilizing their in-house finance lenders. Under Florida law, it is illegal to fail to disclose that an advertised price is conditional upon financing, or to penalize cash buyers by artificially inflating the advertised price. Evidence Alteration / Digital Spoliation: Immediately following my written confrontation pointing out these illegal pricing policies, the dealership altered their live website listing to delete or modify the original $15,994 advertised price. This represents a bad-faith attempt to destroy the digital compliance trail and conceal active bait-and-switch advertising. Contractual Misrepresentation: The official Bill of Sale generated by the dealer fraudulently lists the vehicle's transmission as an automatic ("TRANS: AUTO"). The vehicle is physically a 6-speed manual transmission. This constitutes material contractual misrepresentation. Recalls and Dealer Negligence: The drive from Mint Auto Sales to Sport Mazda South is exactly 4 miles straight down South Orange Blossom Trail (FL-500). The vehicle has an active, open federal safety hazard recall for the rearview camera, yet the dealership neglected to take the vehicle down the street to have the safety fix completed for free. The entire team including the owner had their hands on this blatant fraud attempt. This took a while to put together if this helps you in anyway please drop a like.

warning. warning. do whatever it takes and avoid being scammed. I will never go there.

These people are corrupt and do not care an ounce about you. They intentionally sold me a car that had history of an accident. now my $18,000 car went to $250 in one day. RUN DONT WALK

I had an excellent experience purchasing my vehicle from Miguel. Even though I never visited the dealership in person, he made the entire process simple, transparent, and stress-free. He answered all of my questions, kept me informed every step of the way, and arranged for my car to be shipped out of state without any issues. Everything went smoothly, and the vehicle arrived exactly as expected. I highly recommend Miguel to anyone looking for a hassle-free car-buying experience!

Worst experience ever! Miguel was friendly until the sale was completed… then he never answers. I drove all the way from South Florida to pick up the car and they didn’t put gas in it, it was on empty. The tires were bald, so the car actually lost control on the way down south. I used to be in the car business and I can tell you from experience, this place, and Miguel, are NOT for the customers! Do yourself a favor and find a place that cares about you. This place does NOT! I would never treat a customer like this, EVER.

TERRIBLE GO SOMEWHERE ELSE!!!!! I drove for an hour to get there after finding a price on car gurus for a c6 corvette at 24k thinking i could get a bit off since it’s been on the lot for almost 2 months! they tell me they haven’t even seen the car, it’s getting a clutch done, and on top of that, the price is actually almost 30k and the car has 120K Miles!!!!!! (Carfax says the car isn’t even worth 22k) And after the salesperson tells me that we can negotiate, the manager says “we don’t negotiate, we have rebates if you finance with us” They has some cool looking cars but that’s it. would NOT recommend unless you are coming just to sight see “Number auto dealer in orlando” my butt

Purchased car from them specifically asking if there was any rust. Tailgate and rear doors are full of rust. Not seen until I was detailing it and pulled back weatherstripping. Going to cost me $2,200 to fix all the rust. Not to mention a/c compressor was not working, one xenon bulb was out, headliner stapled on, and rear main seal leaking ($2,800). I am a collector and they have now lost a potential customer for life. Make sure to get a PPI on any car from this dealer!!! See the better business bureau complaints on them..... scary!

I actually never heard back from them at all regarding the car I enquired about unfortunately.

Miguel was my salesman and helped all the way to delivers….outstanding experience……also Jeff in finance was top shelf. Went to bat for me and made it work…..Thank you guys and all at mint auto sales for the best car buying experience yet…….and I am 72 and been there lots of times…. Thanks again guys…. Bert Bennett.

If ZERO stars were an option, that would be my choice. They don't return calls, are rude on phone and it's easy to see why the reviews are so crappy! I CONCUR!!