Jerry Smith Chevrolet

Flew up from Boise. Picked me up at airport. Car was exactly as described. Carlos Gutierrez was efficient, polite and great to work with.

Ghost town on a Saturday afternoon, very few cars on the lot, no other customers. They didn’t disclose a decent sized rusty scratch on the door before we drove 2.5 hours to look at the car. Refused to even attempt to negotiate a repair into the deal. We left empty handed and drove 2.5 hours home. Salesman was nice but there is no reason to shop here.

Awesome buying experience at Jerry Smith Chevrolet. James Graham and his staff provided outstanding customer service. James personally helped to solve some simple glitches. He was very attentive and always interested in surpassing the customer needs and wants. Jerry Smith Chevrolet simply Rocks!

Great Buying Experience! James Graham provided outstanding customer service! Highly recommend this dealership! Thank you James for getting me into my new Bolt EUV Jerry Smith Chevrolet Rocks!

They dented my Camaro while fixing the heater and refused to fix it. I Have evidence from my detailer that there was no dent and my appt was set with him. He had recently gone over the car and knows how I have every small scratch fixed. They are not listed with the BBB for good reason. Do not take your car here for service! Horrible General Manager! No recourse for you. They will belittle you when you call them out. Shame on this company!

Contacted Carlos to look at a vehicle for my daughter. He had the car there the next morning for us to test drive and then worked with what we offered for paying price. The process was easy and smooth. Thanks Jerry Smith for making this a nice and easy process and getting my daughter into a safe and reliable vehicle.

I used the Cars.Com app to get a KBB offer from this dealership. I received the offer and proceeded to taking my car to them to have them check it out. After I arrived it was difficult to find someone to help me, the customer service was terrible. It took a legitimate 15 or 20 minutes before I could get someone who wasnt busy or leaving the lot to help me. After their initial review of the car I told them about my KBB offer that I had (they are supposed to honor that price) and they asked me about it and I told them it was for x amount and I had went in figuring if they either honored that price or offered close I would be content with selling it to them. They carfaxed the car and came back telling me that there were accidents on the carfax (still clean title, but the accidents were prior to me owning it and I wasnt aware there were any at all) so they ended up telling me like hey man we can only offer you a way lower offer cause of the accidents and we know you payed way more than that and were sorry we cant offer more but we just wouldnt make any money on it if we offered you the KBB or close to that. I rebuttled a few times because of the condition and low mileage and they still wouldnt budge on the low offer. But I did want to get rid of it still and since they were so seemingly sincere about the amount I payed vs what they said it was worth, I reluctantly decided to take the offer feeling like they might offer it for maybe 4 or 5k more than they payed me and I was ok with that. I sold the car. And was thinking about going back to the dealership for my next purchase, as the prior one I used lied to me about the car I had just sold. Fast forward one week and the same car that wasnt worth near enough for my offer I had from KBB aas posted for sale for more than double what they payed me for it. I will never consider shopping for cars there, and Im letting all my coworkers (local refineries) know about my experience. They may have taken me for a few grand but the repercussion of shady business will cost a lot more in the long run.