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Mazda of Orland Park

(772 reviews)
Visit Mazda of Orland Park
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
2016 consumer dealer award
View 1 awards
2016 consumer dealer award

Reviews

(772 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mazda of Orland Park from DealerRater.

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Excelent job

I really like to go to CJ Wilson Mazda for all my cx-9 needs. Thankfull for all that worked there. I really will recommend these dealer. Also, I will come back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to leave this note -- we look forward to see you again soon in the ZoomZoomNation!

Fast, friendly service

Easy and convenient to set up an appointment. The service manager was very detailed and well organized. My appointment was on-time and overall I had a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are so glad to hear it! Thanks for this, JFLOERKE, and welcome to the ZoomZoomNation!

Replace the head light

This is the place I would recommend people to maintain their car. They provide a nice place for kids to play and the whole process is fast and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

So glad to hear this, HMTSAI! Thank you for being part of the ZoomZoomNation!

Best Experience Ever!

This is my 2nd Mazda. I wasn't sure I wanted to stay with Mazda but after I met and talked with Dan Stelmach, I was convinced I was in the right place. I really enjoyed the experience. Dan was pleasant, patient, knowledgable and understanding of my needs and what I was looking for in a car. There was no smoke and mirrors. Nothing but upfront honesty. I am nothing but happy with my decision and Dan has left no stones unturned to help me. Best experience ever in buying a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

"Best Experience Ever!" is what we like to hear! Thank you, Linda, and thank you for being part of the ZoomZoomNation!

Very Positive Car Buying Experience!

I bought a used car for my daughter and CJ Wilson Mazda was nothing but wonderful. They had the car for us and everyone was friendly, helpful and bent over backwards to get me into this car. I love Mazda cars and I loved my experience at CJ Wilson Mazda!!! I will definitely be back when I am in need of a new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We'll be ready for you, Scully! Thanks for being part of the ZoomZoomNation and we'll see you soon!

Positive Car Buying Experience

Purchasing a new car has plenty of stereotypes... and many dealerships live up to them (the stereotypes exist for a reason). CJ Wilson Mazda is the exception. They are not pushy, insulting, orcondescending. I'm not a "car" person, but I am an intelligent human being and don't need to be talked down to when I'm looking at a car. I worked with Joe Hayes and he was great. Honest, friendly, respectful, and not at all pushy. My email exchanges prior to coming into the dealership were honored (not true at another Chicagoland Mazda dealership) and at no point did I feel pressured for something I didn't want. I highly recommend working with Joe/CJ Wilson Mazda for purchasing a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

This is great to hear -- thank you, GENETICIST1505! And welcome to the ZoomZoomNation!

Efficient and helpful

Service department was very helpful and did the work in a timely manner. They serviced my car at my given appointment time and made sure all my questions were answered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are so glad to hear this, CMIRANDA8820! Thank you for being part of the ZoomZoomNation!

Overall experience was smooth.

Experience went smooth from the phone call to make appt to picking up loaner to getting my car back. Oscar was efficient and polite. I wouldn't hesitate to make another appointment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

So glad to hear this, SKARZ21! Thank you for being part of the ZoomZoomNation!

Never a bad experience

Every time I step in the door at cj Wilson Mazda of Orland park i am always greeted with a smile from great people. I have never had an issue in either sales or service. The service technicians are great guys that definitely know what they are doing. I would recommend them for any of your needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We really appreciate you taking the time to leave this note. Thanks again for being part of the ZoomZoomNation, AFELKAMPD!

Good price and great staff

I recently purchased a 2016 Mazda6 iSport from CJ Wilson of Orland Park. Alex Torres was my sales rep and did a fantastic job of walking me through the process and getting me in my new car as quickly as possible. She has since then been extremely quick (within minutes) responding by email whenever I have a question about services or scheduling. Mike Mockaitis in finance got me a great rate on my loan and was very helpful in explaining what everything I was signing actually meant. Overall it was a very satisfying experience and I would absolutely recommend CJ Wilson to friends and family. tldr - Alex Torres, Mike Mockaitis, and the staff at CJ Wilson of Orland Park doing big things. 10/10 would purchase again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

10/10 will read this review again! Thanks so much for coming in and being part of the ZoomZoomNation!