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Pettus Ford Fredericktown

(80 reviews)
Visit Pettus Ford Fredericktown
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:30am–6:00pm 8:00am–5:00pm
Tuesday 8:30am–6:00pm 8:00am–5:00pm
Wednesday 8:30am–6:00pm 8:00am–5:00pm
Thursday 8:30am–6:00pm 8:00am–5:00pm
Friday 8:30am–6:00pm 8:00am–5:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed

Reviews

(80 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pettus Ford Fredericktown from DealerRater.

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Great Experience

Was looking to upgrade from a 2008 Mustang to something newer. Was shopping online and found a great deal on a new 2018 at Auto Plaza Ford by way of the autotrader.com website. Made contact by email with Ashley and she made the experience of buying a car easier than I have ever had. They didn't have any drive out tags the day I picked up the car, but as soon as they got some in the next day, Ashley overnighted them to me. Worth the 2 1/2 hour drive. Thank you for such a smooth buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful buying experience

My husband and I have bought a lot of new vehicles, but have never had such a great staff to work with. We have four small foster kids that we took with us for the test drive. Ashley was amazing with them! Isaac, the financial guy & sales manager did a great job as well. He gave us our exact monthly payments without hemhawing around. When we went to sign the paperwork, we were in and out within an hour. We would definitely recommend Auto Plaza of Fredericktown, & Ashley Dockins to everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

great people

Had a great salesman, purchased. All vehicles from Lonnie. He knows what you want and gives the choices. Great dealership also . I recommen this home town dealership. To check out your next vehicle 1st. Be sure to ask for Lonnie

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very good costumer service friendly and a comfy atmosphere

Very happy with everything and pleased with everyone highly recommended They know there invotorey and help the best they can to get you in a vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Purchase of 2019 Ford Escape

We appreciated Ashley’s no pressure approach selling us the Ford Escape. She worked hard and past closing to get us the best deal possible. We would recommend Ashley and Auto Ford Plaza to our friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good experience

Was a relaxed friendly enviroment whose salesman was helpful, honest, and informative. Would recommend this car dealership to anyone looking for a new or used car/truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

truck purchase

Lonnie Sheldon is a very friendly and honest person to deal with, I don't want to call him a salesman because he's not, he's too honest. We didn't feel any pressure to buy anything that we didn't want or need. We will definitely work with him and auto plaza of Fredericktown again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Service

We had a wonderful experience buying a new truck and Ashley is a very knowledgeable sales person. She went out of her way to make sure we had the perfect truck for us. Service department is really great too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

5th vehicle bought

This is the 5th vehicle bought with auto plaza ford and it sure won’t be our last! we love that everyone is friendly and won’t push you to buy something right away!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very friendly and helpful.

They were very friendly and knowledgeable about the vehicle is was interested in and answered all the questions I had. They are willing to work with me to get me the truck i wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.