Reviews
Awesome experience at Morrie's IGH
I went to Morrie's in Inver Grove a few days after it first opened about six months ago. I started working with Gabe that day. For the next six months, I kept going back and forth about what I wanted to do. I worked with Gabe the whole time trying to decide when was the right time to pull the trigger. Well, I finally did it last Friday. Love my new Mazda3! The whole experience was easy and painless. I'd recommend this dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome experience
I went to Morrie's in Inver Grove a few days after it first opened about six months ago. I started working with Gabe that day. For the next six months, I kept going back and forth about what I wanted to do. I worked with Gabe the whole time trying to decide when was the right time to pull the trigger. Well, I finally did it last Friday. Love my new Mazda3! The whole experience was easy and painless. I'd recommend this dealer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Horrible Experience
I shopped at several Mazda dealerships over the course of the day and this was by far the worst. Horrible customer service and very pushy. Our sales person was not concerned with answering our questions but more about the bottom line. He was also very confused about pricing/deals they had going on. Overall, I felt our sales person was rude and therefore we decided to leave quickly. Will not be buying my new car from here as my experience was extremely unpleasant.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Truly Pleasant Experience
We came to Morrie's with low expectation. Like most people, we hated visiting a car dealership- we just saw it as a necessary evil to get a new car. From the first moment we walked into Morrie's we could see that this was going to be a better experience. Everyone was pleasant, low-pressure and informative. Our salesman, Dominic, was personable, funny and quirky- it didn't seem as if he was a sales robot, following a script. We were happy not to haggle, as we had done our research beforehand, and saw that they were offering a good price from the start. We will always come back here (with pleasure) to buy our cars.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
wonderfully surprised
I was in desperate need of a replacement minivan, but I had such a tight budget and very little time - it was basically an emergency. And I was very anxious about the whole situation. As a single mother just barely scraping by, I could never have prepared myself for the warm welcome and acommodating staff at Morrie's. From the minute I walked in and still today in my dealings with Morrie's, they treated me like I was a top tier customer buying the newest and most expensive car in the lot, even though I chose a 10 year old minivan for under $3k. (I should also add that along with the suprising wonderful costumer service, I was also shocked to see that they had such good quality cars in PB4W that I could actually afford.) There was no pressure and no judgment. It was a huge relief. Dom, Tiffany and Brian did everything to make sure I was comfortable with my purchase and went above and beyond what I expected. I will always go to Morrie's in Inver Grove, and I'm recommending them to everyone I know.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Buying a car for my daughter
My daughter is an undergrad student at an out of state university. She was wanting to buy a vehicle to replace her 2003 Chevy Cavalier with peeling topcoat and windows that didn't operate. The windows were so bad, I had to caulk one shut so it wouldn't whistle when she drove. Based on her budget, she could afford a $4,000 to $5,000 vehicle, not an easy type of car to find at most dealerships. However, the Morrie's dealerships seemed to have a good quantity of these vehicles thoughout their dealerships. My daughter saw one at their Inver Grove location and asked if I would check it out. While it was good, we wanted ot check out some other options. Because it was a good deal, it was sold before i could make a decision on the vehicle. It also got me introduced to Dominick Butts, our sales consultant. Dom was patient, took the time to ask questions about exactly what we were looking for, and was willing to deal with both my daughter in Des Moines and me up here with tight schedules. He continually scoured their inventory looking for a vehicle apporpriate for a young college student. Eventually, a 2006 Mazda 6 at the Brooklyn Park Morrie's dropped their price into our price range. Dominick wnet to the Brooklyn Park store to get the vehicle and brought it to Inver Grove for me to test drive. It was the vehicle. That thurday night, we put the money down and arranged for the paper signing on the next Tuesday evening. Due to some miscommunication, Brooklyn Park lowered the price on the Mazda after we had put the car on hold. Dom was gracious enough to honor the lower price. On Tuesday night, Dom and Tiffany Awsumb, their business manager, were all set for the closing. Tiffiny was a pleasure to work with, taking the time to make sure everything was correct, but not pushy with any type of additional products or services. Overall, we dealt with three of the Morrie's locations and had a great experience at all three. Dom and Tiffany in particular did a great job in making the finding and purchase of a vehicle easy and non-stressful. Josh Nusman at Morrie's Minnetonka Subaru also was very helpful as my wife and I test drove a half dozen vehicles on an afternoon. I will recommend to anyone looking for a vehicle for their high school or college kids, or just need a less expensive car, to look at Morrie's and their low pressure sales staff for their next car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, We're so happy to hear about your buying experience with us here at Morrie's Inver Grove. We hope your daughter continues to enjoy her new vehicle and we look forward to seeing you again very soon! Sincerely, Terrance Hunter, Social Media Specialist Morrie's Automotive Group
2011 toyota sienna
I bought used 2011 toyota sienna from inver grove mazda. They promise me things and they did what they said . I give them a A+ .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Dealership
We live near another Mazda dealer, but were not impressed with the used car prices. Morrie's in Inver Grove had a vehicle that we liked on their website at a good price so we set up a test drive. The dealership is clean and modern feeling but not overdone. The staff was great and treated us fairly during the trade in process. I will be the first to say that I dislike buying cars based on past purchases, but my wife and I had a very positive buying experience in Inver Grove. We live south of the river, but it was well worth the drive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Morrie's Inver Grove = Amazing!
Thank you so much Morrie's staff! The sales approach was more like shopping with a friend rather than bickering with a distant relative. Zaid was terrific to work with; he was kind, attentive, knowledgeable and had a keen understanding of my personal buying style. Even my two little ones were welcomed by the staff; that's a mega bonus in my book! We will definitely be back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Morrie's Staff = Amaze!
Thank you so much Morrie's staff! The sales approach was more like shopping with a friend rather than bickering with a distant relative. Zaid was terrific to work with; he was kind, attentive, knowledgeable and had a keen understanding of my personal buying style. Even my two little ones were welcomed by the staff; that's a mega bonus in my book! We will definitely be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
