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Exclusive Auto Exchange

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (72 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (72 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Special cars

If you're a special buyer looking for that special car this is the place to go. Be ready to buy a car, have you're cash or financing together because their inventory sells very fast.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dream find!!!

Bought a s2000 sight-unseen from Exclusive Auto, the car is immaculate for 18 years. Chris was very helpful throughout the purchasing process. He sent plenty of pictures and videos and communication was easy through text and phone calls. The car was detailed inside and out, he provided all the service records from the previous owner. The s2000 was delivered to Florida in less than week after purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Lack of Customer care.

It seems like a great place, and Chris the gentleman I dealt with seems like a great guy. I wish I could say that the whole exchange would have been wonderful experience, if the vehicle I was in the process of purchasing would have not been sold from underneath me to an individual who showed up with cash 2 days after the agreement before I could complete the process. Let me make this clear, I do not blame Chris, he was doing a wonderful job helping me complete my purchase. This company and his Manager have made him a liar, sadly, and his word cannot be trusted. I appreciate the length in which he came out to help me, and I'm quite upset that his manager who sold the car in which he knew was pending decided the company's bottom line is the highest bidder with cash. As an online customer you are second fiddle and not worth their time. His manger also, didn't even have the nerve to give me a call to inform me that my money was worth less, then the gentleman with cash. He went ahead and passed that task on to the salesman, who had no control of the situation. Now I'm not saying this is going to happen to everyone and the fact is business is business. Just know pending sale does not mean that you have a guarantee on the vehicle you wish to purchase. Anyone off the streets can come in with cash and still get the car that you spent time with bank loans or trying to get inspected (that you already even pre-paid for) before finalizing paper work. You are not the focus of this place of business and your happiness is not at the top of their list; they only care about what they can get at that very moment and everything else is second at best. My only suggestion if you still wish to pursue a purchase with this company, which seems to have very nice quality cars, is to talk to someone with some actual authority. Please let Chris help you out and line up what you need because he does seem very helpful and caring about the customer (he even offered to get me a great deal on another vehicle); but nothing he says holds water because he has no control. I hope this review helps any future buyer and they proceed with caution. Also, future purchasers, just because it says pending sale doesn't mean it's unavailable. Don't worry you can still come buy it (especially if you say you drove from 8 hours away)! Not all hope is lost, and they are shady enough to blow off other customers to sell to you! I really wish I could give a better review, but their lack of respect for the customer causes this single star. So long dream car, RIP Tangerine Orange STI, maybe next time.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Exclusive Auto is amazing!!! A+++

Flew from California to purchase my s2k. The whole process was so easy. Chris and Matt are amazing, A+++ service. Will buy from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I love this place

Very professional with great customer service! A place where it’s quality over quantity! Will do business again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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A+ Amazing Service with Quality Vehicles

Working with true professionals , I was in and out in under an hour with the Viper of my dreams !!!AJ

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bought My Vehicle

Chris bought the Mustang I've owned since it was new. I'm happy it's going to a good home. Chris was very easy to work with and helpful through the entire process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Chris was great

My experience buying a lancer evolution here was phenomenal. Thank you again Chris!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent excellent excellent

The service was exceptional throughtout with no pressure. Chris was fantastic.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Chris is the go to guy for a performance car

Chris is exceptional. He stands out from the rest. Hard working, ambitious. The guy went the extra mile for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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