Reviews
Write a reviewI recently had my Ford Bronco Sport serviced at Lake
I recently had my Ford Bronco Sport serviced at Lake Ford. The Lake Ford maintenance department’s customer-centered care, expertise, and professionalism are second to none and are one of the keys to customer loyalty to Lake Ford. I trust them completely.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Always have my car serviced there and have good service
Always have my car serviced there and have good service and they seem to care. I like being able to set up appointments on line for services, they always call me back to verify the appointment.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Low pricing, great service and not pushy or hard pressing
Low pricing, great service and not pushy or hard pressing with customers. Will purchase the next vehicle with Lake auto Lewistown again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service was as expected with no problems.
Service was as expected with no problems. Done in a timely manner and waiting facilities were excellent.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great car. Great service.
I bought a used car from Lake Ford. I love the car and highly recommend the dealership. I live in Harrisburg but they had a car I was interested in so I drove to Lewistown to test drive it. The folks at Lake Ford agreed to bring it to my mechanic in Harrisburg before I bought it. Once the mechanic gave it a clean bill of health we did the transaction right there. Couldn't have been easier. Unfortunately, four weeks later the battery died. Even though the battery is not covered under the 30 day/1,000 mile power train warranty, they replaced it anyway. I'm a very pleased customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good luck getting assistance
At the time I'm writing this, I'm sitting in this dealership's third lot while a sales person is standing inside and looking out at me. Our of the 45 minutes I wandered through their lots, not one person came to ask if I needed assistance. Way to lose a garunteed sale, Lake Auto.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Mike, I would like to get more information on your experience here if you don't mind sharing it with me. My name is Luke Lake, and I am the General Manager of all Lake locations. I can be reached at lukelake@lakeauto.com or 717-248-0151 ext 239
Jesse
Salesmen to service excellent service. Will return in future to buy again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience!
They went above and beyond-it was a pleasure dealing with Chris,Joe and Mike!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experiences
To say that Lake Chevrolet is friendly and accommodating would be a gross understatement. It can often be difficult to find organizations that provide reasonable accommodations with at least a pretext of friendliness, but not at Lake. They continually go above and beyond.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Car buyer
Chris was great and anything we wanted to know he answered
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase