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In the end it worked out well. I just felt that I could have gotten a better deal on my monthly payments. And not to be pushed so much a purchase a car I wasn't for sure on.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent
Very happy with my purchase of a 2017 Sonata. The Dealership and salesman were a pleasure to deal with. None of the B.S. and games like you get with many others. Just straightforward professionalism on every level - from sales to finance. I also received a nice, personal letter of thanks from the General Manager. That is the first time I have had that happen and made me feel like my business was truly appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My first car
This was my first vehicle purchase. I was extremely nervous about the whole situation, but Sean helped me relax. He showed me that I could have a great vehicle for a pretty affordable price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great buying experience
Mr. Jolly was very pleasant and friendly and willing to work with us. My 5 year old grandson even enjoyed our visit at Mac Haik.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Horrible
I'm in the military and called about a vehicle they had posted online. Talked to Bruce Lowe and he said they had it available. So I had my dad go down there the next day to check it out told Bruce he would be coming. He got there and the truck was not there has been sold already days before. So I called Bruce at his number he gave me and it was the wrong number. Crazy this is how they treat some one serving this country.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Excellent
Absolutely will do business with Mac Haik again. They did everything possible to make sure I was able to get into the vehicle I wanted. I have already recommended them to several friends
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New car purchase
After shopping at several dealerships in the area I found this one to be the best. Very good to do business with, would buy from them again the salesman we had was outstanding
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience as a First Time Car Buyer
As a first time car buyer I was extremely nervous going into the dealership but the guys that helped me made me feel very comfortable and I didn't feel rushed. I ended up with the car I wanted for a great price. Satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good staff fair pricing
The Hyundai dealership needs a better waiting area. one that offers simple items like; water! there was a popcorn machine, but no snacks. sales will tell you that people making large decisions can think clearly chewing something crunchy (It's a nervous food). How about a real lounge. the Ford dealer that adjoins the Hyundai dealer offered a better waiting experience! We sat for over 3 hours waiting on paperwork and the car to be detailed. All we could do is walk around and twiddle our thumbs. I did see a truck in the parking lot come in for service that had a dead bird in its Grill. that was fun!
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
The Xperience
Overall from the moment I pulled into the dealership I knew this was the place where I was going to get my new car and after I was greeted I knew that I'd be in good hands with getting help on finding the right car to fit my needs. Sean Rhoades is the one to be thanked for my overall satisfactory experience. In fact, that man needs a raise.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
