Rocky's Auto Credit

Great experience working with the staff. The process wasn’t over complicated was quick and easy I would recommend this place to my friends and family.

This is a Great dealership. Alexia helped me out. I told her what I was looking for and she not only found a car that fits all my needs but the dealership gave me a great down payment vs the other dealers wanting 3-6k down. But she explained the car payment, insurance, the dealer and extended warranty’s. I will be back for my next vehicle and would highly recommend this dealership with any kind of credit. Good or bad credit excepted.

best experience i ever had with a dealership everyone is so polite and informative, they had lots of options and i wasnt there no longer than 2 hours and i was pulling off i would recommend them to any and everyone .

At first I thought this dealership was good but I’ve only had my car for few months and I’m have mechanical issues and I’ve reached out I was then referred to another number to call no answer I left msg no call back my other issue is I still have no plate I have paid for another temporary paper plate which is now expired again n I called n once again givin a number to call wit no answer left msg let’s c if I get a call back. I wil not purchase another vehicle from them so fair warning for those trying to find good honest people tht wil help u find a dependable vehicle.

My Name is Larry T, an I would like to shear my personal experience with Tom and Justin at the Mesa location. I selected a vehicle and the car would not start. The following day when I returned Tom hd put a new battery in the vehicle but he told me he had some bad news, the bad news turned out to be a blessing for me. He informed me that the vehicle had some other problems and offered me upgrade which I took. The down payment stayed the same. When I took possession of the upgraded vehicle perhaps 30 miles later that was a problem ( check engine light came on) the next morning I was there when they opened, they gave me number for there mechanic and he got me in the next day ( Thanks to a email from Justin) too make a long story short the problem was corrected and I am one satisfied customer! Never was there any questions to me both men showed me that they cared and took care of the problem. Looking back they could have sold me the first vehicle that had problems but they were honest and up front with me. I would suggest Rocky's auto Mesa to anyone shopping for a vehicle who might have had a credit problem in the pass these folks will work with you and they are honest folk's.

I caught Covid 19 and they wouldnt work with me on payments because I didn’t have a 9 month history. They repoed the vehicle and sued me for another $8300. I will make sure to let everyone I know not to go through them

Run! I’m saving you years of headaches I had been leasing a Vehicle for the past 4 years, interest is ridiculously high, finance department is beyond rude, they will gladly fight with you over the phone. I changed jobs over 3 years ago and they won’t change the due date of my payment even thought I have proof of a new job, so now they threaten to always repo being that they want keep the due date for Sunday and I get paid Friday the same week. They have the worse staff, the worst 4 years of my life having service with them. They sold me a lemon in the beginning and they had to give me a new car to lease.

Great people, great car, great experience. I will recommend this Rockys Auto to anyone. This experience was different but still pleasurable❤️ Happy with my new car so far😄

After coming several hours out of town to look at one of their cars, with cash in hand ready to buy, we were EXTREMELY disappointed with the service we received and ended up leaving empty handed. We came to see a Ford Escape with one listed price, and after getting the paperwork for the pricing there was an extra $2100 tacked on in fees. They also gave us the key to a dead car, so we were unable to even check the engine to make sure it was in good shape. The service inside was terrible as we had to wait nearly 20 minutes for anyone to talk to us about final pricing. I don't even know the name of the person we were dealing with, that's how brief and dismissive they were. We left frustrated, and bewildered with our terrible experience.

I bought a "Manages Special"...its special alright. First sign of summer...turn on the AC...nothing...take it to my job...a Buick dealership...they reccomend i GET RID OF IT ASAP!!! AC condensor...cracked...amungst other MAJOR problems...a car i just dropped $1500 down on needs $8000 worth of work....very very special id say. The company moto must be..sell em something nice outside...get em gone fast...then watch us recover the vehicle when they cant pay repairs and car payments at the same time...we get to resell the vehicle again and again. I dont even trust Rockys enough to let them do the repairs. Watchout for snakeoil slaesmen....selling Lemons.