Reviews
Great experience salesman was awesome
Experience was great extremely happy with our purchase and the CX-5 awesome car. We’ve bought 2 vehicles in the last few months from Shannon and are pleased.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dealer came through in an unfortunate situation!
I had found a pre-owned car I was specifically looking for on their lot. I was over 400 miles away but decided to make the drive. With being in the car business before, it was nice to feel like they weren't pulling the typical dealer/salesman routines. Straight to the point, quick and accurate responses, fair negotiation. I was able to do all the paperwork over the phone, drove up, and was in and out with my new car in less than an hour. Shannon was great through the whole process and made it easy. Unfortunately, even though I loved the car, it was super nice and had a clean carfax, I ended up having a major engine repair pop up less than 10 days of driving it. I bought this car specifically because I drive 4-5 hours a day when I work. Now I was out of my livelihood. Within 48 hours, they offered a solution to either fix the car or trade it back in as if nothing was wrong. Seeing as I realized I probably shouldn't have bought a car out of warranty, I decided to trade it in on a brand new Mazda 6. They made the process just as simple and easy this time around. They towed the first car from my home town and rented me a car to get back up there! Now I love my new Mazda! Definitely would recommend John Lee Mazda of Panama City Mazda. Thanks Shannon and Ryan for what you did to help me!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Dealership!
Just purchased a 2019 Mazda CX-5 Grand Touring from Panama City Mazda! I couldn't be more happy with my purchase! I highly recommend Panama City Mazda, great salespeople, and wonderful managers!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Dealership!
Just purchased a 2019 Mazda CX-5 Grand Touring from Panama City Mazda! I couldn't be more happy with my purchase! I highly recommend Panama City Mazda, great salespeople, and wonderful managers!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Another successful visit to Panama City Mazda
Shannon Webb is a wonderful salesman. No theatrics or high pressure. Just honesty and courtesy which I truly appreciated. Chuck Mun made the lease process easy and fast. Thank you Panama City Mazda. I will be back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2nd visit did not disappoint.
Panama City Mazda is a terrific dealership to work with. The internet response was immediate. Thank you. Shannon Webb and Chuck Mun made the leasing process so easy I was able to accomplish everything on my lunch break. Where else can you do that?
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
called them 5-6 times.never heard from them
called since mon 11.12.18 a few times.at #850 771 75 57.even send a msg.It sounds like they have tech problem bcouse only 2 bips and no recording system.corolla l 2016 blue in color with 17300 mi was my interest.but i guess its gone by now.Very poor service .
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Excellent service
Patrick Colbert was solid. His positive personality and engagement made it easy to shop around without feeling pressured! He took time and listened to what I wanted and worked out a great deal. I would buy from him and John Lee Nissian again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent service
Patrick Colbert was solid. He was informative, took his time, and very engaged throughout the process. His sales approach was spot on. Not pushy, patient and made you comfortable. Awesome job! Thank you John Lee Nissian of Panama City Florida.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Car buying made easy
Brian Witt John Lee Nissan/Mazda made the whole process of buying a car easy. He was not only helpful but very knowledgeable about the Mazda products. Love my Mazda 6. Best midsize sedan on the market. The dealership was modern and clean and the employees seemed happy to be there. This is why I keep going back year after year.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
