Reviews
Charges exorbitant fees!
Charges exorbitant fees!! May offer what appears to be a good price but OTD price will add $3,650.00 in fees excluding taxes. Vehicle quickly becomes overpriced with this scheme.
Charges exorbitant fees!
Charges exorbitant fees!! May offer what appears to be a good price but OTD price will add $3,650.00 in fees excluding taxes. Vehicle quickly becomes overpriced with this scheme.
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Eric, Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We try to ensure that all of our pricing is transparent and apologize if this was not your experience. We hope to redeem ourselves in the future. Jana Avellana Owner Loyalty Manager (205) 383-1879
Great people to work with, from Josh, Sophie, and John
Great people to work with, from Josh, Sophie, and John Pettway they truly show a great buying experience
Great people to work with, from Josh, Sophie, and John
Great people to work with, from Josh, Sophie, and John Pettway they truly show a great buying experience
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi One Happy Customer, Thank you so much for your positive comments about our team here at Benton Nissan Of Hoover! We appreciate your feedback and hope you have a blessed day! Jana Avellana Owner Loyalty Manager (205) 383-1879
You pretty much get ignored once the sale is final.
You pretty much get ignored once the sale is final. I called 3 different people that were involved in the sale concerning missing rear floor mats and have yet to get a return phone call.
You pretty much get ignored once the sale is final.
You pretty much get ignored once the sale is final. I called 3 different people that were involved in the sale concerning missing rear floor mats and have yet to get a return phone call.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Jcshewmake, I apologize that this issue hasn't been handled. Your review doesn't list any contact information, please reach out to me so that I can help. Jana Avellana Owner Loyalty Manager (205) 383-1879 javellana@bentonautogroup.com
Dennis Harris over at Benton Nissan in Hoover really took
Dennis Harris over at Benton Nissan in Hoover really took care of me and my husband when we were purchasing a car. Very amiable man and straight to the point.
Dennis Harris over at Benton Nissan in Hoover really took
Dennis Harris over at Benton Nissan in Hoover really took care of me and my husband when we were purchasing a car. Very amiable man and straight to the point.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Harris2haynes, Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you taking the time to let us know how Dennis did. We appreciate your feedback and hope you have a blessed day! Jana Avellana Owner Loyalty Manager (205) 383-1879
Travis is my favorite car salesman.
Travis is my favorite car salesman. I have been purchasing cars from T Payne for almost 40 years. All I have to do is give him a call and leave the rest to him. I have several family members and friends that have counted on T Payne. Thanks Payne for all you do! Gloria
Travis is my favorite car salesman.
Travis is my favorite car salesman. I have been purchasing cars from T Payne for almost 40 years. All I have to do is give him a call and leave the rest to him. I have several family members and friends that have counted on T Payne. Thanks Payne for all you do! Gloria
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gloria, Thank you so much for your positive comments about T-Payne at Benton Nissan Of Hoover! We appreciate your feedback and hope you have a blessed day! Jana Avellana Owner Loyalty Manager (205) 383-1879
Clair is AMAZING, Knowledgeable, and Sweet she even took
Clair is AMAZING, Knowledgeable, and Sweet she even took the time to explain all the features to me. I telling EVERYONE about her.
Clair is AMAZING, Knowledgeable, and Sweet she even took
Clair is AMAZING, Knowledgeable, and Sweet she even took the time to explain all the features to me. I telling EVERYONE about her.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello User188, Thank you; we appreciate your feedback and how you have a blessed day! Jana Avellana Owner Loyalty Manager (205) 383-1879
Claire Ripp was professional and gave great customer
Claire Ripp was professional and gave great customer service. I hope to work with her in the future on a purchase. Claire is an asset to the dealership.
Claire Ripp was professional and gave great customer
Claire Ripp was professional and gave great customer service. I hope to work with her in the future on a purchase. Claire is an asset to the dealership.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mrl5170, We strive for 100% satisfaction, and it is great to see you had such a positive experience with Claire at Benton Nissan Of Hoover. Thank you for taking the time to let us know how she did. We appreciate your feedback and hope you have a blessed day! Jana Avellana Owner Loyalty Manager (205) 383-1879
Claire got back to me with exceptional timing, and her
Claire got back to me with exceptional timing, and her hospitality made me feel welcome to ask anything.
Claire got back to me with exceptional timing, and her
Claire got back to me with exceptional timing, and her hospitality made me feel welcome to ask anything.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Alyssamf03, We are so pleased you enjoyed your visit with Claire at Benton Nissan Of Hoover! Thank you for taking the time to let us know how she did. We appreciate your feedback and hope you have a blessed day! Jana Avellana Owner Loyalty Manager (205) 383-1879
wow !
wow ! honesty and integrity from a dealership, that was my experience with ms. Claire. she explained the options i had for purchasing, and could help me decide what was the best way for me to purchase ,she let me know about programs,rebates and offers available, i honestly didnt know all the ways she could put me into the truck i wanted, highly recommend to at least speak with Claire before you purchase from another dealership.
wow !
wow ! honesty and integrity from a dealership, that was my experience with ms. Claire. she explained the options i had for purchasing, and could help me decide what was the best way for me to purchase ,she let me know about programs,rebates and offers available, i honestly didnt know all the ways she could put me into the truck i wanted, highly recommend to at least speak with Claire before you purchase from another dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Marvinripp6, We're glad you had such a wonderful experience with Claire at Benton Nissan of Hoover! Thank you for taking the time to let us know how she did. We appreciate your feedback and hope you have a blessed day! Jana Avellana Owner Loyalty Manager (205) 383-1879
5-Star Review for Claire Ripp – Exceptional Automotive
5-Star Review for Claire Ripp – Exceptional Automotive Experience I had the pleasure of working with Claire Ripp during my recent car search, and I can confidently say it was one of the most professional and refreshing experiences I’ve had at a dealership. Claire took the time to listen carefully to my automotive needs, never rushing or pushing me in any direction. She was incredibly knowledgeable about the vehicle, explaining every feature in detail and answering all of my questions with confidence and clarity. Her friendly demeanor and no-pressure approach made the entire process feel easy and stress-free. It’s rare to find someone who combines expertise, genuine care, and professionalism so seamlessly. I’ve already recommended Claire to a colleague, and I would absolutely return to work with her again in the future. Thank you, Claire, for setting the bar so high!
5-Star Review for Claire Ripp – Exceptional Automotive
5-Star Review for Claire Ripp – Exceptional Automotive Experience I had the pleasure of working with Claire Ripp during my recent car search, and I can confidently say it was one of the most professional and refreshing experiences I’ve had at a dealership. Claire took the time to listen carefully to my automotive needs, never rushing or pushing me in any direction. She was incredibly knowledgeable about the vehicle, explaining every feature in detail and answering all of my questions with confidence and clarity. Her friendly demeanor and no-pressure approach made the entire process feel easy and stress-free. It’s rare to find someone who combines expertise, genuine care, and professionalism so seamlessly. I’ve already recommended Claire to a colleague, and I would absolutely return to work with her again in the future. Thank you, Claire, for setting the bar so high!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dcphotoart, It's experiences like yours that really keep us motivated! Thank you for taking the time to let us know how she did. We appreciate your feedback and hope you have a blessed day! Jana Avellana Owner Loyalty Manager (205) 383-1879