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Audi Brookline

(1,053 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2026 consumer dealer award
View 6 awards
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2016 consumer dealer award

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Reviews

(1,053 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Brookline from DealerRater.

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Great experience. I had a genuinely positive experience purchasing my vehicle from this dealership. From start to finish, the process was smooth and well-organized. The staff was professional without being pushy, and they took the time to answer questions clearly and make sure everything was understood before moving forward. Abdul was the salesman I worked with. His communication was excellent throughout—prompt, clear, and consistent. He followed up at every stage of the process without being overbearing, which made a big difference. Abdul made sure all details were handled efficiently and that there were no surprises

Great experience. I had a genuinely positive experience purchasing my vehicle from this dealership. From start to finish, the process was smooth and well-organized. The staff was professional without being pushy, and they took the time to answer questions clearly and make sure everything was understood before moving forward. Abdul was the salesman I worked with. His communication was excellent throughout—prompt, clear, and consistent. He followed up at every stage of the process without being overbearing, which made a big difference. Abdul made sure all details were handled efficiently and that there were no surprises

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Could not have been a better ecperience. This is my first car with Audi and it will not be my last! Moses was wonderful and patient explaining the new tech. Howie the GM guided me thru many options and his expertise is as good as they come!!

Could not have been a better ecperience. This is my first car with Audi and it will not be my last! Moses was wonderful and patient explaining the new tech. Howie the GM guided me thru many options and his expertise is as good as they come!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I had a great experience buying a 2025 A5 Sportback. Johnny Tang (sales) was very accommodating and made the whole process smooth and trouble-free. In addition to the dealership visits he was very responsive to texts and email. I would not hesitate to buy from this dealership again.

I had a great experience buying a 2025 A5 Sportback. Johnny Tang (sales) was very accommodating and made the whole process smooth and trouble-free. In addition to the dealership visits he was very responsive to texts and email. I would not hesitate to buy from this dealership again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dan B., we are delighted to see this rating! Have a great day!

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Tommy me the salesman was super. The sales manager was super. The finance manager was super super experience. I would recommend anybody to go with them.

Tommy me the salesman was super. The sales manager was super. The finance manager was super super experience. I would recommend anybody to go with them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We always appreciate positive reviews! Thank you, and happy motoring!

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I bought a beautiful certified Audi and I was treated respectfully and honestly. It has been a good experience.

I bought a beautiful certified Audi and I was treated respectfully and honestly. It has been a good experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

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First of all, it should be noted that we went to Audi of Brookline instead of the dealership closest to our house. My daughter and I visited the Brookline location and were impressed with the sales team, especially newcomer Johnny Tang. We also went to our local HC Lexus dealership, which was perfectly acceptable, but didn't have the same warmth as Audi Brookline. The entire experience at Audi Brookline was friendly, not pushy, and welcoming from start to finish.

First of all, it should be noted that we went to Audi of Brookline instead of the dealership closest to our house. My daughter and I visited the Brookline location and were impressed with the sales team, especially newcomer Johnny Tang. We also went to our local HC Lexus dealership, which was perfectly acceptable, but didn't have the same warmth as Audi Brookline. The entire experience at Audi Brookline was friendly, not pushy, and welcoming from start to finish.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

:-) Wow! Thank you for rating us so many stars!

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I bought the new 2026 Audi Q3 from Moses at the Herb Chambers Audi Brookline from Moses. He and the whole team were impeccable in explaining all my options, bringing out the perfect personalized car, and paperwork. It was an experience unmatched to other places. Highly highly recommend!

I bought the new 2026 Audi Q3 from Moses at the Herb Chambers Audi Brookline from Moses. He and the whole team were impeccable in explaining all my options, bringing out the perfect personalized car, and paperwork. It was an experience unmatched to other places. Highly highly recommend!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

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Abdul and the entire team at Audi of Brookline are top tier. They work together seamlessly and were very attentive, they made sure that I was comfortable every step of the way during the purchase of my new Audi Q3, answered any and all questions that I had. I would highly recommend Audi Brookline!

Abdul and the entire team at Audi of Brookline are top tier. They work together seamlessly and were very attentive, they made sure that I was comfortable every step of the way during the purchase of my new Audi Q3, answered any and all questions that I had. I would highly recommend Audi Brookline!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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The dealership was very easy to work with. They were very professional and knowledgeable about there products.

The dealership was very easy to work with. They were very professional and knowledgeable about there products.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Fine dealership to work with. Have leased/bought several cars from them although none in almost a decade as my A4 may last forever. Service is very good and easy to arrange.

Fine dealership to work with. Have leased/bought several cars from them although none in almost a decade as my A4 may last forever. Service is very good and easy to arrange.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to rate us! You really made our day today.

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