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Mercedes-Benz of Boerne

(1,781 reviews)
Visit Mercedes-Benz of Boerne
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:30am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2015 consumer dealer award
New (888) 910-3897 (888) 910-3897
Used (888) 910-2493 (888) 910-2493
Service (830) 357-7580 (830) 357-7580

Reviews

(1,781 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Boerne from DealerRater.

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Lynda De La Cruz was most efficient extremely helpful and

Lynda De La Cruz was most efficient extremely helpful and courteous. The Dealership and service areas were clean, neat and well organized, Other personnel I.spoke with were very courteous and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Mercedes-Benz Bernie has always been a great dealership.

Mercedes-Benz Bernie has always been a great dealership. The service and the service department is always excellent! Very well pleased. Rick and the service department always takes care of us and got us in and out as quickly as possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

It’s is always fixed as per the book.

It’s is always fixed as per the book. Well worth the outrageous labor costs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

I had a service done on my vehicle.

I had a service done on my vehicle. My service advisor, Charles, did an excellent job in regards to providing great customer service and communicating with me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Francisco, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Boerne! Please don't hesitate to reach out if there's anything additional we can do for you.

The Boerne location is my all time favorite Mercedes

The Boerne location is my all time favorite Mercedes dealership. I always feel welcome and valued from the time I drive up until I leave. I commend the ownership for each and every employee?s sincere service and attitude - they are always smiling and ready to be of service - especially Eddy Waters!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

First and foremost the Dealership was Immaculate.

First and foremost the Dealership was Immaculate. Mr Rey Espino was extremely courteous and very knowledgeable of all the Mercedes Benz on the lot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to Rey here at Mercedes-Benz of Boerne! Please don't hesitate to reach out if there's anything additional we can do for you.

Great customer service!

Great customer service! Albert was friendly and worked with us during and and after the sale. I would recommend buying a car from Mercedes Benz of Bourne TX.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to Albert here at Mercedes-Benz of Boerne! Thanks for the recommendation, and have an amazing day!

Consumer response

Great customer service! Albert was friendly and worked with us during and after the sale. I love my car and would recommend buying a car from Mercedes Benz of Boerne TX.

I am always Happy with the service I receive at Mercedes

I am always Happy with the service I receive at Mercedes Benz of Boerne. I will drive the distance to Boerne to have my car serviced. My service Agent to the Staff are very welcoming

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Trina, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

My service manager was wonderful.

My service manager was wonderful. His name was Rick. He took care of everything I needed taken care of in a timely manner. Very good miniature.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

All of the personnel are extremely courteous and

All of the personnel are extremely courteous and professional in their interactions. The narrated video of the inspection under the car is impressive. Visiting this dealership is a pleasure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your positive comments about Mercedes-Benz of Boerne! We are always more than happy to assist you if anything else comes up. Take care!